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Holiday Inn Express Newcastle Metro Centre

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Traveller (94)
Room & Suite (48)
Dining (11)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Holiday Inn Express Newcastle Metrocentre is a modern hotel located just off the A1 in Newcastle Upon Tyne, a short distance from Gateshead. Guest rooms accommodate two adults with up to two children and include Express Start breakfast, free wifi and free parking. Guest rooms are en-suite with power shower and 32-inch flatscreen TV. The hotel has a bar and serves an evening snack menu with some pizzas available 24/7. For the leisure traveller the hotel is situated a short walk from the intu Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and the famous Tyne Bridge and the Gateshead Millennium Bridge. Holiday Inn Express Newcastle Metrocentre is situated a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
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Reviews & more
904Reviews
138Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
What a lovely experience. Check in was quick and easy with very helpful staff. Our room was spacious for 3 of us with plenty of refreshments available for us all. We stayed for one night before our flight and enjoyed an evening in the bar area after going out for a meal. The
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Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre
Responded yesterday
Dear Terri G Thank you so much for such a great review regarding your recent stay at the Holiday Inn Express Newcastle Metro. The whole team are so pleased that you had a great stay at the Hotel and found them all to be helpful. The team are always there to help with anything they can and are always happy to do so. As you where going to the airport it is great the you took full advantage of our Express Start breakfast and enjoyed it. We hope you choose to stay with us again when travelling or even just visiting the friendly North East. Very Kind Regards Sharon Horrocks Guest Service Manager
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On a shopping trip to the Metro centre we decided to stay over. We decided to stay at the Holiday Inn Express as we had stayed before. Same as last time the room was clean, well cared for and comfortable. Free WiFi, breakfast included. All staff we met were all very polite and
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Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre
Responded 2 days ago
Dear Alanwhy Thank you so much for your lovely comments regarding your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are very please that you find our room to be well cared for and comfortable and that you also found them to be very polite and helpful. We look forward to your next stay at the Hotel. Kind Regards Sharon Horrocks Guest Service Manager
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We came to Newcastle for a funeral and we stayed at the holiday inn. Well what a lovely stay we had. The rooms were really good value and they were clean and modern. The breakfast was included and it was lovely. Brian and the rest of the team were friendly and helpful. We will
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Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre
Responded 3 days ago
Dear harmanyvocalz, Thank you for taking the time to leave us such a great review. I am sorry to read you were hear for a funeral, however am super delighted the staff looked after you well! Our breakfast team will be so pleased with your great comments too! We hope to see you again soon Kind regards Andrew Huskisson | Deputy General Manager
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Where do I start reception was ok can’t fault the staff but sadly went a little downhill from there,arrived in our room only when we went to bed now I do love my wife a lot but the mattress wanted us to get very close we kept rolling to the middle also about that time I noticed
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Response from HIEXNEWCASTLEMETRO, Guest Service Assistant at Holiday Inn Express Newcastle Metro Centre
Responded 4 days ago
Dear 316duncans, Thank you for taking the time to review your recent stay with us at the Metrocentre. I am glad to see that upon your arrival you couldn't fault the staff; However i am saddened to see that from there the service your received is the service we pride ourselves upon. I have handed over the issues that arose during your stay with the relevant departments and i will personally make sure that these issues get resolved for future guest stays. Once again i do sincerely apologise and I do hope you can give us a second chance to redeem ourselves and stay with us again the next time you are in the area. Kindest regards, Katie Taylor | Guest Service Assistant
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Excellent value hotel. Was worried that being so cheap would not be very nice but it was great. The reception staff were all warm and friendly. We arrived at 2pm and got early check in with no fuss. Room perfectly adequate for a short stay. Spotlessly clean. Tea & coffee making,
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Response from HIEXNEWCASTLEMETRO, Guest Service Assistant at Holiday Inn Express Newcastle Metro Centre
Responded 4 days ago
Dear FloridaAddicts, Thank you for taking the time to review your recent stay with us at the Metrocentre. We are thrilled to see that you found the hotel to be excellent value. Our prices were a bargain over the christmas period and we are glad to see that we blew you away with our service and that we could get you check in early when you arrived. The housekeeping team are happy to see the comments you have left about your room. The housekeeping team work hard daily to ensure that the rooms are in tip top shape for our guests arrivals and that they have plenty tea, coffee and milk to keep them going till breakfast. Once again thank you for taking the time to leave your lovely comments and we are over the moon to see you enjoyed your time here with us all in all and we hope to see you again in the future. Kindest regards, Katie Taylor | Guest Service Assistant
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Guest room
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12345610
No idea about bags but reception was big so maybe ! Shampoo is on the wall but it’s ok
0 votes
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Just got a bit of a leg injury since booking. Are there lifts to all floors?
Yes there is a lift
1 vote
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Hi how much would a taxi be to Newcastle city centre
About £10 - £12
0 votes
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How far is the hotel from the nearest metro train station? Thank you
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12345
"The rooms overlooking the car park are quieter."
"Sorry no... too selfish for peace n quiet.. ;)"
"Choose a room not looking towards main road"
"Rooms away from 202 because there’s a terrible droneing noise from outside below the window"
"ask for a room in the high part of the building"
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12345620
PRICE RANGE
US$36 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express newcastle metro centre hotel newcastle upon tyneholiday inn newcastle upon tyne
LOCATION
United KingdomEnglandNewcastle upon Tyne
NUMBER OF ROOMS
134
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