Visited the hotel due to an event which was hosted at the hotel, which ran smoothly and the staff were superb. Stayed in one of the courtyard rooms for the night, room was very spacious and well finished. Would highly recommend and would certainly stay there again.
I love this little hotel! I stayed here on business but the staff are so friendly and the rooms so cosy, it feel like a real treat! It was a chilly night but the garden room I stayed in was lovely and warm. I was greeted with a chocolate chip cookie, chocolate and a free drink…
Read the recent article in the paper about the newly built restaurant and bar. Thought I’d pop in with the wife for dinner as we were in the area. We had lovely evening, friendly staff and chef was happy to adjust my meal to make it gluten free. Top marks!
The Best Western is a wonderful hotel in Bury St Edmunds. The rooms are fantastic and all very comfortable, the new restaurant provides delicious food with a variety of options on the menu, but most of all the staff are exceptional and make your stay with them one to remember.…
Great location just off A14 Close to Thetford Forest, Ipswich and other tourist spots. Rooms very clean and the new hotel rooms that have been completed are second to none. Stopped in other hotels in surrounding area this is far my favourite one. Restaurant is modern and the…
"Garden rooms are a lovely setting."
"Avoid the garden rooms"
"Rooms in the courtyard are away from the main Hotel but very quiet"
"Garden rooms, and rooms in the main building are quiet, the courtyard rooms pick up traffic noise from the neighbouring main road."
"Book a room in the local sewage plant, it'll smell better..."