I visited here last year was great. This year seems to have lost the edge. I'm gluten free and the selection this time unimaginative not worth the money. Waitress was put out and tried to discourage us from having cocktails. Had to keep asking for tea. Will be finding somewhere…
My husband and I have stayed here a few times due to last minuite bookings when we have visited friends in reading. However the rooms we have stayed in including the orient express have been filthy. When I opened the curtains fully there was a filthy plaster under the curtain.…
I stayed here for a business trip. The hotel is nice, the service was good, the happy hour was a welcome surprise and the dinner was lovely. However, I would make a few minor comments: - My ceilings in my room were so high, and I could see a number of cobwebs up there, hard to…
I just wanted to say thank you to Luamda and Lucas for their excellent customer service and for going above and beyond. I was staying at the Malmaison for work and they made what could have been a difficult week much easier. Thanks!
I arrived here late for a single night's stay, so can't say too much about it. Check in and check out were friendly and efficient, the room was huge and typically well furnished and I had a great night's sleep.
"Rooms on the 4th floor are great."
"Don't choose room 205"
"Consider upgrading to a better room if your budget can stand it. If not, you'll still enjoy your stay."
"We had a superior room, well worth the small extra charge"
"My room faced the station , I slept like a log."