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Hotel Indigo York

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Traveller (1061)
360
Panoramas (43)
Room & Suite (351)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Indigo York is perfectly positioned in York on Walmgate, a buzzy foodie destination within the ancient city walls. This beautiful boutique hotel in York has 103 individually designed guest rooms and in its first year won the York Press People’s Award for its design. Supremely comfortable beds are matched by stylish use of local fabrics and all the furniture was designed and crafted in Yorkshire. If you are intrigued by the lampshades in some of the rooms, they are details from a 19th century census of the neighbourhood. Our friendly staff at our boutique hotel in York are the experts on what to do and where to go in York so please tap into their local knowledge. Our York hotel is well positioned and it is just a short stroll to the key attractions. Do our room numbers look familiar in design? We had them specially commissioned and they were hand carved in the style of the world-famous York Minster.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast Available
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Boutique
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
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Location

Full view
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
1,982Reviews
1,285Photos
78Q+A
100Room tips
Traveller rating
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  • 112
  • 24
  • 15
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Popular mentions
Hotel is beautifully decorated and room was spotless. Was advised no breakfast buthadbooked through an agent so asked if they would take up with the agent (7 staying). I checked and they had not done as requested therefor I had to deal with myself. Was woken at 5:00 in the
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Response from HotelIndigoYork, Front Office Supervisor at Hotel Indigo York
Responded yesterday
Hello, Thank you for this review. We are happy you liked your room and found it very clean, and your breakfast too. We are sorry if you had some disturbance during your stay. We try to encourage guests to contact our 24 hour Reception team, prior to your arrival, with any special requests or preferences so that our team can try their best to accommodate this. Should you choose to stay in the future please do get in touch so we can allocate you a quiet room. I am uncertain what you mean with the situation regarding booking breakfast via an agent and why this was a problem for you? And similarly if there was an issue with our staff members during your stay? If you wish to clarify this or to discuss this further then please do not hesitate to email me at: fosupervisor@inyoryk.co.uk. I am more than happy to see if I can be of some assistance. Kind Regards, Meg Front Office Supervisor
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I emailed the hotel before our stay to ask about the bed sizes and was given the wrong information which made our stay less comfortable than we expected. We also had air conditioning units outside our window which also stopped us from sleeping. These were the negative points
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Response from HotelIndigoYork, Front Office Supervisor at Hotel Indigo York
Responded yesterday
Hello, Thank you for this review. We are sorry that your room did not meet your initial expectations. Our mattresses (depending on which room type you choose) meet the UK measure requirements can be confusing, as they differ from American sizing, but our Reception team do have the measurements handy at Reception to explain to guests should they enquire. We apologise if you experienced some noise during your stay. Reception do try their utmost to allocate rooms for guests prior to their arrival should they have any specific preferences. Should you choose to stay with us again please do not hesitate to contact our 24 hour team so that we may do this for you in advance to ensure you have a peaceful night's sleep. Nevertheless, we are happy you liked the hotel and the location and hope that you will return to stay with us again in the future. If so, please do get in touch so that we may accommodate you better. Kind Regards, Meg Front Office Supervisor
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Really nice break at Indigo. Hotel first class, service food etc also highly recommended. Ideal location. Will definitely stay here again. Mini bar with a few treats was not expected, but well received.
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Response from HotelIndigoYork, Front Office Supervisor at Hotel Indigo York
Responded yesterday
Hello, Thank you for this great review. We are so pleased you enjoyed your stay and that you would recommend us! We are happy you enjoyed the complimentary treats provided in the fridge and we hope to see you again soon! Kind Regards, Meg Front Office Supervisor
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Finding the indigo was spot on satnav right to the door finding parking was good (but I may have just been my luck on the day) as you go in it look beautiful two very nice young lady's to book us into the room told us every thing we needed to know and time and where we needed
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Response from HotelIndigoYork, Front Office Supervisor at Hotel Indigo York
Responded yesterday
Hello, Thank you for this fab review. We are so happy you enjoyed your stay and received a warm and helpful welcome from our Reception team. Thank you for your lovely feedback regarding your dining experience, and in particular Kira one of our restaurant staff members, it is lovely to hear your appreciation of her service. We are pleased you enjoyed your stay and that our team played a large part in this - thank you for acknowledging our efforts and we would like to say 'you are very welcome!' We hope to see you again in the future as we would love to welcome you back again. Best Wishes, Meg Front Office Supervisor
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Back at my favourite York hotel! Greeted by a lovely welcome on reception. I was early and anticipated that my room would not be ready but to my surprise the room was also ready which allowed me to work from the room in a beautiful room - the nicest one I have stayed in on all
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Response from HotelIndigoYork, Front Office Supervisor at Hotel Indigo York
Responded 2 days ago
Hello, Thank you for this fab review! We are happy to hear you enjoyed your stay and that you received a warm welcome. Thank you for saying we're your 'favourite hotel' and that you appreciated our staff's efforts and an early check-in. Our team do try their utmost to ensure guests have a great stay. It is lovely to hear that you liked your room and breakfast and your dining experience with us. We hope to see you again very soon! Kind Regards, Meg Front Office Supervisor
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All photosTravellerRoom & SuiteDining
Bathroom
Standard double room.
Photo provided by managementHotel Indigo York
Guest room
Photo provided by managementHotel Indigo York
Guest room amenity
Photo provided by managementHotel Indigo York
Guest room
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12345666
Do you have any twin rooms? Can only see rooms with 1 double bed on booking sites.
Hello, Yes we do indeed have twin rooms, we also have King Superior Rooms which can be made up as a twin. If you have any other questions please do not hesitate to ask or call we would be happy to help! Ashleigh Reception Team
1 vote
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Do the rooms provide toiletries (shower gel ect) and a hair dryer?
Yes, you get good quality shampoo, conditioner, shower gel and body lotion. There is a hairdryer in the room.
0 votes
Do the rooms provide toiletries (shower gel ect) and a hair dryer?
Yes, toiletries are good but hairdryer not the best - I would advise taking your own
0 votes
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Is there parking on site?
Limited parking on site, best to book when booking hotel.
0 votes
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12345616
"Ground floor room very quiet."
"The ground floor room I had was good and not very noisy."
"do not get a room where it is out onto back of hotel."
"Rooms at the front face the street and can suffer some street noise"
"Accessible rooms very good"
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PRICE RANGE
US$90 - US$274 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireYork
NUMBER OF ROOMS
103
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