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All reviews warm cookies on arrival monk bar car park air con hotel is perfect reception area is first floor large tv hotel is clean room upgrade buffet style nice bathroom the bed was extremely comfortable shower head free upgrade the sofa bed
We stayed over 1 night for a weekend trip to celebrity my birthday. It was a little difficult to find at first. But once we arrived, we where welcomed by a great receptionist, Very helpful and friendly. We had already read about the hotel having...More
Just spent 2 nights at the Doubletree in York. I felt slightly apprehensive after reading recent reviews. The whole stay was lovely, the minute we checked in we were given 2 complementary drinks vouchers to congratulate us. We stayed in room 316 located on the...More
Date of stay: November 2018
2 Thank leannec873
Response from MatthewGundy, Manager at DoubleTree by Hilton YorkResponded 5 November 2018
Dear Leanne C,
Thank you for discovering and enjoying DoubleTree by Hilton York hotel and I am very pleased to read that you found your stay to be very comfortable.
Your complimentary comments about Reception Team are much appreciated and I hope that your experience...More
Just back from a wonderful weekend in York we stayed at the Double Tree by Hilton. The staff at this hotel were warm,friendly and welcoming from our arrival. We received a warm cookie at check in we were given all the appropriate information required. We...More
Felt dissatisfied with room 15 had the noise of the road,lift next to the room and a flapping noise in the room through the night. A cold bedroom wasn't what I expected to arrive to as it was so cold in York! Tried to work...More
After having afternoon tea here in November and enjoying it, we decided to book again. However, second time around was a much poorer experience.
On arrival we were not greated and hovered around for a while before interrupting someone on a coffee break to be...More
Date of stay: December 2018
3 Thank Frankie R
Response from MatthewGundy, Manager at DoubleTree by Hilton YorkResponded 4 days ago
Dear Frankie R,
Thank you for visiting DoubleTree by Hilton York and I am very grateful for your positive comments regarding your Afternoon Tea in November.
I was very sad to hear that you did not enjoy your Afternoon Tea in the our Restaurant as...More
Enjoy a relaxing stay in the heart of the city at DoubleTree by Hilton York. Our prime location overlooks the historic City Walls and is within walking distance to York Minster and other famous …Moreattractions. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into one of our 143 air-conditioned guest rooms featuring a 49-inch flat-screen HDTV, complimentary WiFi, work desk and safe. Treat yourself to one of our suites for extra space to relax and upgraded amenities such as a coffeemaker, bathrobe, slippers and free on-site parking. Start each day at The Yorkshire Bar and Grill with our freshly prepared breakfast buffet. Enjoy an array of local favorites, light bites and incredible seasonal dishes served in the courtyard garden or beautifully designed main restaurant. Room service is available for a relaxing meal in the comfort of your guest room or suite. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
The hotel is in a great location, 5 minute walk to the minster and shops and bars / restaurants. There isn't on site parking but once checked in at hotel and paid £12 per day you have the choice of 2 car parks, one that is... More
The hotel is in a great location, 5 minute walk to the minster and shops and bars / restaurants. There isn't on site parking but once checked in at hotel and paid £12 per day you have the choice of 2 car parks, one that is locked over night but not open until 8am or one that you can access at any time.
York is beautiful, you'll have a lovely mini moon
Response from MatthewGundy | Property representative |
Thank you very much for choosing to stay with us in your next visit to York.
Yes, we do provide tea and coffee making facilities in our bedrooms.