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The Grand Hotel & Spa

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Traveller (1173)
Room & Suite (602)
Dining (84)
Overview
Station Rise, York YO1 6HT England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,613)
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4,556 results
Traveller rating
3,273
764
304
135
80
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LanguageEnglish
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3,273
764
304
135
80
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All reviews cedar court molton brown toiletries turn down service star hotel rise restaurant lip balm door staff classic room executive room underfloor heating on arrival original features amazing hotel steam room double shower beautiful building continental breakfast
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1 - 5 of 4,556 reviews
Reviewed 2 days ago

Great Hotel, with very nice staff, we stayed here two days during our anual trip on different dates, the first room was on the second floor in the old building, very nice, and the other night we stayed in the new building, with new rooms,...More

Thank Nicolas N
Reviewed 2 days ago

We had a lovely room in this hotel that was very well equipped with tea and coffee and snacks. The front of the hotel looks out over a small park. The train museum is excellent and has a cafe that serves lovely tea, coffee and...More

1  Thank r0selle6
Response from Grand-York, Guest Relations Manager at The Grand Hotel & SpaResponded today

Good afternoon to you and many thanks for the review regarding your stay and the local attractions that you experienced and I am very pleased that you had a great time overall and like our lovely Graded 2 listed building hotel and found the room...More

Reviewed 5 days ago via mobile

Went with my husband for a midweek stay, the location is ideal as it's in the city centre only a 2 minute walk from the train station. We received a lovely warm welcome but it did take a little while for us to be seen...More

1  Thank alicelp
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded 3 days ago

Good afternoon Alice, Greetings from the beautiful city of York! I hope all is well and that you are having a wonderful day so far. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an...More

Reviewed 5 days ago via mobile

My husband booked a night as a treat for my birthday, the classic rooms are advertised as having sunken baths, so when we arrived at our room we were surprised to find a very normal looking bath. We thought we had been given the wrong...More

3  Thank 81helenc
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded 3 days ago

Good afternoon Helen, I hope all is well and that you are having a fantastic day so far. It is disappointing to know that we did not exceed your expectations in certain areas of your stay with us and this is a real shame. I...More

Reviewed 5 days ago via mobile

Very good as usual, swimming great in the Spa service, extremely good reception fast all in all exceptional. However breakfast was not a good experience this time!! Went for breakfast at 9.45 very busy, were offered a sofa with a low table to sit at...More

3  Thank Martin P
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded 5 days ago

Good afternoon Martin, Greetings from the beautiful city of York. I hope all is well and that you are having a wonderful day so far. Firstly I would like to thank you for your taking the time to submit your feedback. We really value your...More

View more reviews
About
Description
Welcome to The Grand Hotel & Spa, Yorkshire's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway More headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Since a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, two destination restaurants, cocktail bar and events spaces. Something for everybody to enjoy - we look forward to welcoming you soon! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
207
Price range
US$170 - US$483 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Court Grand Hotel & Spa
Also Known As
Cedar Court Grand Hotel York
,
Cedar Court Grand Hotel And Spa
Location
United Kingdom > England > Yorkshire > North Yorkshire > York
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
207
Price range
US$170 - US$483 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Court Grand Hotel & Spa
Also Known As
Cedar Court Grand Hotel York
,
Cedar Court Grand Hotel And Spa
Location
United Kingdom > England > Yorkshire > North Yorkshire > York
Photos
Traveller (1,173)
Room & Suite (602)
Dining (84)
Pool & Beach (4)
Amenities (14)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Tom H
18 October 2018|
AnswerShow all 2 answers
Response from 81helenc | Reviewed this property |
There is valet parking which you have to pay for, we parked in a pay and display car park near the train station for much less and it was a five minute walk away.
0
Votes
J S
11 October 2018|
AnswerShow all 2 answers
Response from Peter S | Reviewed this property |
I am not sure. Certainly not directly outside the hotel .
0
Votes
Jazmin H
28 August 2018|
AnswerShow all 8 answers
Response from Sandra A | Reviewed this property |
Not sure really, we had to check out at 11am but they kept our bags for us until after lunch.
1
Vote
Room Tips
"Executive Suites were really nice - 4th floor"
MandiC517
1 week ago
Read review
"Min executive if spa access required"
robertjW6045UB
2 weeks ago
Read review
"stay in the main building rooms"
angelakA9021MR
2 weeks ago
Read review
"we had room 2 and it was ground floor nice room"
GeoffH185
3 weeks ago
Read review
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