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The Grand Hotel & Spa

Traveller (1308)
Room & Suite (620)
Dining (84)
Overview
Station Rise, York YO1 6HT England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,711)
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4,652 results
Traveller rating
3,327
780
315
141
89
Traveller type
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LanguageEnglish
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3,327
780
315
141
89
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All reviews cedar court molton brown toiletries turn down service rise restaurant star hotel door staff classic room executive room underfloor heating on arrival original features amazing hotel steam room beautiful building separate toilet train station birthday treat
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1 - 5 of 4,652 reviews
Reviewed today via mobile

My husband I picked this hotel for an overnight stay as it is listed as a five star hotel and we enjoy the use of spa facilities. In my experience, what sets a five star hotel apart tends to be the overall experience and small...More

Thank Seanus
Reviewed today

We called in here for a drink en route to a nearby restaurant we had booked for lunch. On arrival at the Bar, we were told to take a seat as it was table service only and the Barmaid/Waitress told us she would be with...More

1  Thank vickypYork
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded today

Good afternoon Vicky, Festive greetings from the beautiful city of York. I hope all is well and that you are having a great day so far. It is very disappointing to read that you left unhappy with your experience at The Grand Hotel. My team...More

Reviewed today via mobile

We stayed in a classic room in the hotel. The staff and concierge were indeed 5*. However, they were let down by the accommodation. There was building works at the back of the hotel. We understand this is out of the hotels control but we...More

1  Thank welshdrg
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded today

Good evening to you. Festive greetings from The Grand Hotel and beautiful city of York. I hope that you have had a fantastic day so far. Firstly I would like to thank you for taking the time to review your stay on us and to...More

Reviewed today via mobile

Lovely room in the new extension vast size great design very high level of design and finish. floor to ceiling windows across the full width of the room, air-con and underfloor heating in the bathroom. Great bar, excellent staff who clearly were enjoying their jobs...More

Thank timm586
Response from Grand-York, Guests Relations Executive at The Grand Hotel & SpaResponded today

Good afternoon Tim, We are wishing you an excellent day from the beautiful City of York. Firstly I would like to thank you for taking the time to submit your review. It gives me great pleasure to read your excellent remarks and this will most...More

Reviewed yesterday

On the surface this hotel is beautiful and the staff appear very friendly and helpful. I wish we had known before checking in that we needed to check the weather first! The building, being the old headquarters of North Eastern Railways, has two parts -the...More

1  Thank babyflylady
Response from Grand-York, Guest Relations Executive at The Grand Hotel & SpaResponded today

Good afternoon, We are wishing you a great day from The Grand Hotel and the beautiful city of York. Firstly I would like to thank you for taking you time to write up your review regarding your stay at with us. Of course it is...More

View more reviews
About
Description
Welcome to The Grand Hotel & Spa, Yorkshire's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway More headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Since a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, two destination restaurants, cocktail bar and events spaces. Something for everybody to enjoy - we look forward to welcoming you soon! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
207
Price range
US$174 - US$625 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Court Grand Hotel & Spa
Also Known As
Cedar Court Grand Hotel York
,
Cedar Court Grand Hotel And Spa
Location
United Kingdom > England > Yorkshire > North Yorkshire > York
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
207
Price range
US$174 - US$625 (Based on Average Rates for a Standard Room)
Formerly known as
Cedar Court Grand Hotel & Spa
Also Known As
Cedar Court Grand Hotel York
,
Cedar Court Grand Hotel And Spa
Location
United Kingdom > England > Yorkshire > North Yorkshire > York
Photos
Traveller (1,308)
Room & Suite (620)
Dining (84)
Pool & Beach (4)
Amenities (14)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
theirmom
9 December 2018|
Answer
Response from RnWP | Reviewed this property |
Yes, it is very central and would highly recommend
0
Votes
Tink2005
4 December 2018|
Answer
Response from jetsjfc | Reviewed this property |
There were a few alcoholic options available such as beer and prosecco.
0
Votes
Room Tips
"Accessible rooms are large and have all amenities."
JodieR_11
1 week ago
Read review
"We stayed on 3rd floor in new wing and room and bathroom were very large and comfortable and well laid out..."
17RLL
2 weeks ago
Read review
"Executive room worth the extra"
Familyguy98
2 weeks ago
Read review
"We had a room overlooking the Malmaison Hotel being built next door but on Saturday it was quiet. This..."
LoveLuxury2
4 weeks ago
Read review
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