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Holiday Inn Express Norwich

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Traveller (95)
Room & Suite (56)
Dining (16)
Overview
  • Excellent21%
  • Very good35%
  • Average27%
  • Poor9%
  • Terrible8%
Travellers talk about
“large asda”(13 reviews)
“asda supermarket”(13 reviews)
“sports centre”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Bar/Lounge
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Norwich
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Norwich
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
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510 results
Traveller rating
108
167
139
50
46
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LanguageEnglish
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108
167
139
50
46
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1 - 5 of 510 reviews
Reviewed 2 weeks ago via mobile

Stayed at this hotel for 1 night as part of a hen weekend! The staff were so welcoming and accommodating. We checked in to our multiple rooms early as they were ready and were amazed to find that the key cards were already in the...More

2  Thank Headgirl2006
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 3 days ago

Dear HeadGirl2006 Thank you for your recent review. It is great to hear such positive feedback for your hen weekend. Thank you for the future reccomendations. Kind regards Erica Stoodley General Manager

Hotel's Favourite
Reviewed 4 weeks ago

I found the hotel to be bright and cheerful, the staff were very friendly and courteous, it was a very hot evening but my air conditioning was really good, my room was nice and clean and tidy and I had a very comfortable bed, ok...More

Thank jade073
Response from HIEXDutyManager, Public Relations Manager at Holiday Inn Express NorwichResponded 2 weeks ago

Dear Jade073, Thank you for your kind review ! We hope you will revisit us very soon ! Take Care, Regards, Dorota Konieczna Guest Service Manager

Reviewed 3 weeks ago via mobile

Hotel itself is pretty standard Holiday Inn, you know what to expect. What makes this place stand out is the lovely friendly staff. In particular, Juliette, who welcomed us and served us dinner was so friendly and helpful. Nothing was too much trouble for her....More

Thank Debby C
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 2 weeks ago

Dear Debby, Thank you for your great review and kind words about our team members ! Hope you will revisit ! Regards, Dorota Konieczna Guest Service Manager

Reviewed 3 weeks ago via mobile

So, where to start? Stuff is really nice and they were very serviceable, but the venue is not up to the level. The hotel seems to be some old place that was being refurbished. Rooms were small, windows don't open, shower didn't have any pressure...More

1  Thank Luis P
Response from HIEXDutyManager, Public Relations Manager at Holiday Inn Express NorwichResponded 2 weeks ago

Dear Luis P, Thank you very much for sharing your comments with us. I would like to apologize for all the inconvenience you have faced during your stay with us. We have managed to sort out the issue with the key cards. If you have...More

Reviewed 11 July 2018 via mobile

Stayed here last night. We booked through another website as cheaper but not worth the nearly £100 we spent. Disabled room for 2 adults and a 3 year old. Don't know why we had a disabled room but it was horrible. So run down lookinf...More

1  Thank sjayne89
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 12 July 2018

Dear SJayne, Thank you for your review. As discussed on your departure, we are terribly sorry that the hotel did not meet your expectations on this occasion. This is not our usual standard of bedrooms. I am disappointed to hear your feedback regarding breakfast as...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$71 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Mid-range Hotel in Norwich
#12 Family Hotel in Norwich
#19 Business Hotel in Norwich
#28 Quaint Hotel in Norwich
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Mid-range Hotel in Norwich
#12 Family Hotel in Norwich
#19 Business Hotel in Norwich
#28 Quaint Hotel in Norwich
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (95)
Room & Suite (56)
Dining (16)
Questions & Answers
Ask a question
jacekgruca
21 September 2015|
Answer
Response from William K |
There is no pool in the hotel. There is a pool next door in the Virgin Active club, but it is a separate feature that costs extra to use.
1
Vote
Room Tips
"Go elsewhwere"
Read review
"Not far from city centre"
Read review
"Nice place to stay"
Read review
"Wait for the renovation and make sure you get a renovated room"
Read review
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