We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
OK, so I've stayed in many Holiday Inn Express hotels. They have a standard. Like premier in, they will be modern, clean and provide the essentials.
This one is a throwback to the 1960's. The first room I was allocated was like walking into a...More
We stayed overnight, the staff were friendly, helpful, and assisted us with booking taxis and gave advice on what time we should book to go out to our venue because the football was on! The room was clean, warm, comfortable, and the bar was reasonably...More
1 Thank Jimjemmy21
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 20 December 2017
It is great to hear such a nice comments about your stay in our hotel !!!
We are very happy your stay was 5/5!
Hope you will revisit !
Guest Service Manager
Stayed here again last night while in Norwich for business - the third time. The first lowlight was dreadful food, the second mobile generators providing a nice soundtrack and now I pick refurbishment time !.
We had a minor but irritating issue on check in...More
Well appointed, clean and comfortable rooms, good quality and quantity of food along with very helpful and friendly staff. The only issue I had was a non-existent Wi-fi signal in the room which was quickly and efficiently resolved by the duty manager. I will be...More
I sang this hotel's praises last September but on my recent return I was disappointed and felt that the place is falling apart.
Check in was smooth, friendly and efficient - Good Point
Room was clean, spacious with a comfortable bed - Good Point
1 Thank DaveJC
Response from Erica S, Manager at Holiday Inn Express NorwichResponded 3 weeks ago
Dear DaveJC ,
I am very sorry the hotel did not meet your expectations on this occasion, we have replaced the remote control in the bedroom.
We appreciate you letting us know the issues you encountered and will rectify any issues.
I do hope you...More