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The Bedford Hotel garners praise for its exceptional service, with staff members consistently described as friendly and professional. Guests appreciate the peaceful garden and satisfying breakfast, though the lack of air conditioning is noted. Its central location is a highlight, offering easy access to local attractions and dining.
While the hotel's atmosphere and cleanliness receive accolades, some guests mention room sizes can be compact and street-facing rooms may contend with noise. Overall, the hotel is considered a good value with its reasonable pricing.
Location
Convenient
Atmosphere
Welcoming
Rooms
Basic
Value
Reasonable
Cleanliness
Mixed
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
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We stayed at the Bedford for a week Sept 2022 with our two adult sons. We had two suites 411 and 511 which were so spacious and comfortable. We discovered on the third day that the extra door in the entry hall to 411 was to a little kitchen! One son is a wheelchair user and 511 was perfect for his needs, with a large bathroom. We followed the advice of previous viewers and asked for rooms at the back of the building where it was quiet and we had a view of the garden and the skyline over rooftops. The location was perfect for walking to interesting sites in any direction, but buses and taxis were also available right outside the door. Shops just across the street and restaurants nearby provided for all our needs. The British Museum is literally just around the corner. The on-site Botanica restaurant staff and the housekeeping staff were especially friendly and greeted us every day and made every accommodation for the wheelchair. The breakfast in the Botanica was well worth it, if it's not included in your room fee, buy it anyway! We also had afternoon tea and a couple of dinners there and the prices were reasonable and the food was well prepared. Great fish and chips! The garden behind the restaurant is a pleasant retreat after a long day of walking, with flowers and water features. We feel we could not have picked a better moderately-priced hotel to meet our needs for our London vacation. Pick this place!
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Date of stay: September 2022
Value
Rooms
Service
Room Tip:Â Rooms at the back have pleasant view. 411 and 511 are spacious suites
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice Santacroce, Guest Services / Front Office at Bedford Hotel
Responded 9 Oct 2022
Dear PatmP9738IK, Thank you for taking the time to let us know about your great experience at the Bedford Hotel. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback! We look forward to welcoming you back to our hotel in the near future. In the mean time please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing the Bedford Hotel. All The Best, Agnieszka Bryk Assistant Front Office Manager
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Lovely clean hotel with great staff . Food was good -will definitely return. Rooms very comfortable with tv and hot drink facilities-very quiet at night given location. Easy to get to from Euston and close to tubes and bus routes.within walking distance of many main attractions
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ImperialLondonHotels, Guest Relations Manager at Bedford Hotel
Responded 17 Feb 2020
Dear Guest, Thank you for sharing your wonderful experience you recently had at our Bedford Hotel. We appreciate your feedback regarding our spotless rooms, friendly staff and our central location, which was convenient for your stay in London. Our teams do take pride in their work and so we would like to thank you for taking the time to appreciate their efforts. We all look forward in welcoming you back to our Bedford Hotel very soon. With kindest regards, Guest Relations Officer
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I booked this hotel for a Saturday night in November 2019 through British Airways. The hotel is located just a few minutes walk from Russel Court Underground Station with direct links to Heathrow Airport. And is only a short walk from Covent Garden. My room was comfortable with everything I needed for a one night stay. Nothing fancy but perfect for the price. The reception area is bright and spacious and the staff were very courteous. Breakfast was included in the price and was very enjoyable with a huge selection. I was very pleased with my stay and would happily stay again.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had booked to stay at this hotel for 3 nights over new year, we normally stay in cheaper hotels and so weren’t expecting the world from this hotel. However, after being put in a room above a noisy boiler we asked to be moved to a quieter room, to which the hotel staff placed us in room 533 right next to the lifts, why you would put someone with a noise complaint in an even noisier room is beyond me! We refused to stay in this room after listening to how loud the lift was and was placed in a top floor room facing the front of the hotel, the traffic noise was awful but at this point our only options were boiler noise, lift noise or traffic noise. The rooms were very stuffy and claustrophobic and the bathroom was barely even enough for one person let alone two. In the first room we stayed in the toilet was dirty and in the room on the front of the hotel I found a dirty used face mask on the floor (not mine!) after the rooms had apparently been cleaned! After having a long day we decided to go to bed earlier (10pm) to be woken up by a cleaner vacuuming the hall way at 11pm at night for some unknown reason!! This then occurred again the second night of our stay! The tea facilities in the room were awful too, having a cup of tea in the morning you’d expect the tea to be refilled when the room is cleaned, however the cleaners didn’t refresh our tea and instead replaced it with camomile tea rather than ordinary tea that we were quite obviously drinking. After seeing the state of the rooms we did not try the breakfast but after reading other reviews I’m glad we gave it a miss. This hotel is incredibly noisy and considering we are in a covid pandemic the rooms were not as clean as they should have been and especially to find a used mask in the room was absolutely disgusting and something I would not expect from a 3/4 star hotel. The location of the hotel is perfect but for the money I would not return to this hotel and would much rather spend a little extra to stay in a better hotel. Do not stay here unless you want to have sleepless nights and dirty rooms!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elsa Karamzadeh, Guest Services / Front Office at Bedford Hotel
Responded 6 Jan 2022
Dear Amy, Thank you for taking the time to write a feedback on your stay at the Bedford Hotel. I am truly sorry to hear that you found your room to be noisy and not properly cleaned. Your stay was not up to your expectations and I am truly sorry that we failed to provide the service we strive to ensure for all our guests on this occasion. We have raised your comments to our respective teams to make sure it does not happen again. Once again, please accept our apologies for the inconvenience caused and I have contacted you separately on your email to discuss this further. We hope you give us the opportunity to welcoming you back. Kind regards, Elsa Karamzadeh Front Office Manager
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Bedford is a true 3 star hotel, probably closer to a 4. Over the course of 2 weeks we stayed in 5 different hotels and Bedford was hands down the best. The front desk staff are friendly and helpful. We booked the double room with the garden view. The hotel provided ear plugs in the room but we didn't need them. Our room was spacious, clean. Bathroom was a little cramped for my husband and I but manageable. Make sure bathroom has a bath mat as the shower curtain doesn't keep all the water off the floor. Our only complaint was twice our key cards to get into the room stopped working and we had to go down to the front desk to get new ones. Not a huge deal, but annoying when it happens at night after a long day. Botanica is their onsite restaurant and I highly recommend for breakfast or dinner. Decor is so relaxing and makes you feel like you're eating in a lush garden. We also really appreciated the location - short walk to two tube stops but also tucked away from the busier parts of London. Would definitely stay here again.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip:Â Go with the garden view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice Santacroce, Guest Services / Front Office at Bedford Hotel
Responded 24 Sept 2022
Dear Saratobias57, Thank you for taking the time to let us know about your great experience at the Bedford Hotel. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback! We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Bedford Hotel. All The Best, Agnieszka Bryk Assistant Front Office Manager Bedford Hotel
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This was my first stay at the Bedford Hotel. What can I say? I think the best description is a 5 star hotel wrapped in a 3 star body. From the moment I checked in till the moment I checked out, I felt like a valued guest. The reception lobby was warm and welcoming, with a relaxed ambience. Checkin via the Shackle app was a breeze, although I did request a room card as my phone for some reason dislikes Shackle and refuses to get on with it. My single room was on the 6th floor, facing the street. Yes there is some traffic noise, but the windows are double glazed and when they are shut the noise is negligible. It certainly didn't disrupt my sleep. (For the detractors - yes the hotel faces a busy street and yes there will be traffic noise. You're in London - there's ALOT of traffic. If that bothers you, perhaps don't stay in London.) Ah yes, the bed. My only complaint really. Mattress was a tad firm for my taste, and I think the duvet is a bit of an overkill. It's too warm! The single room is compact, but the bathroom was a decent size with a bath/shower combination. Water pressure good and constant, water temperature hot and also constant. Breakfast every day was in a lovely restaurant overlooking a pretty garden. Food was excellent, HOT, and plentiful with full English and continental choices. Reception staff were always attentive and courteous, and willing to help if needed. One bugbear - I think some of the info on the app needs to be updated, as it advises for laundry services to contact housekeeping when in fact you need to contact Reception and get the form and bag for your clothes. Reception contacted me when my laundry was returned; it all arrived on separate hangers in plastic bags. Even my jeans were ironed (I don't think I've ironed them since I purchased them!!) I requested a late checkout on the day of departure, which also wasn't a problem. I am really impressed with this little gem of a hotel, and will definitely return. Thank you!
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Date of stay: December 2022
Rooms
Location
Service
Room Tip:Â High floor rooms are quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agnieszka Bryk, Guest Services / Front Office at Bedford Hotel
Responded 5 Jan 2023
Dear Vicki S, Thank you for taking the time to let us know about your great experience at the Bedford Hotel. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team. We look forward to welcoming you back to our hotel in the near future. In the mean time please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing the Bedford Hotel. All The Best, Agnieszka Bryk Assistant Front Office Manager Bedford Hotel abryk@imperialhotels.co.uk 02076367822
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This hotel is in the perfect location for walking to any of the west end attractions and shopping in Oxford street, the staff are very friendly and helpful and the breakfast that is served in the restaurant is delicious. The only downside to this friendly hotel is the road noise at the front of the building which is both loud and constant throughout the night which is very unfortunate. A room at the rear overlooking the courtyard is 100% better and makes any stay here a very pleasant one. Perhaps a lower rate for the road facing rooms should be implemented !
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip:Â Avoid road facing rooms especially below the fifth floor, evening meals are delicious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elsa Karamzadeh, Guest Services / Front Office at Bedford Hotel
Responded 28 Nov 2021
Dear guest, Thank you for taking the time to leave your feedback on your stay at the Bedford hotel. I am delighted that you could benefit from our brilliant location and that you enjoyed our delicious breakfast. I am sorry to hear that you were bothered by the noise in the street during your stay and I have raised your suggestions to the relevant departments in order to improve our service. We look forward to welcoming you back. Kind regards, Elsa Karamzadeh - Front office manager
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I stayed at the Bedford for about 9 days and they have been nothing but accommodating during my stay. The area is close to many shops and places to eat and Russell Square and Holborn station are a short walk.
The housekeeping service has been wonderful as they would come and correct the rooms while I was out, but respected not entering if there was a 'Do Not Disturb' sign on it.
The laundry service was wonderful, while it's an extra charge, they wash, fold, and press items individually, almost like receiving a new set of clothes.
Lastly, the reception staff, (especially Vijay and Ken?) have been incredibly helpful in answering questions I might have and making my stay much more easier.
I would absolutely stay here again if I visit London again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agnieszka Nowacka, Guest Services / Front Office at Bedford Hotel
Responded 12 Oct 2023
Dear ridaa376, Thank you so much for your feedback. Your review is very important to us as it allows us to improve on our services here at the Bedford Hotel were at all possible. Ken and myself are also very happy to hear that we was able to assist you personally during your Reservation. Please do not hesitate to contact me if I can be of any further assistance, and thank you again for your time. We look forward to welcoming you back to stay with us again in the near future. I wish you a lovely day. Kind regards, Vijay Mukhood Assistant Front Office Manager Bedford Hotel
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I loved my stay here. Stayed six nights and the hotel was spotless very clean,staff were lovely,breakfast is well worth the money you have lovely dining area and all the cooked breakfast you can eat plus fruits croissants muffins coffee tea juice etc The location is close to tubes and ten min walk to the covent garden or West end. Two nice pubs across street and great Italian restaurant next door I’d go back for sure Bed a little hard for my liking but still slept well and I was on sixth floor twin room Cosy but everything needed and cool view of street. Loved it
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice Santacroce, Guest Services / Front Office at Bedford Hotel
Responded 13 Nov 2022
Dear Explore00120979444, Thank you for taking the time to let us know about your great experience at the Bedford Hotel. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback! We look forward to welcoming you back to our hotel in the near future. In the mean time please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing the Bedford Hotel. All The Best, Agnieszka Bryk Assistant Front Office Manager Bedford Hotel abryk@imperialhotels.co.uk 02076367822
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If you like to stay in a hotel that is 90 degrees during the day and only 85 degrees at night then you are in luck! This is your dream vacation! You might wonder why it is 66 and perfect weather outside yet it remains 85 degrees in your room, you will come to realize that the windows are screwed shut and can only open 3 inches!! Once heat exhaustion sets in, you will start to contemplate whether you signed up for a human torture experiment or not. Not to fret! The customer service here is amazing. Not only will you have to call repeatedly for 2 hours to request more fans, but you will also be told that in order to report a problem with your stay or to request a refund, you will have to email customer service... and yes... they will not respond in a timely manner. I am not sure who is writing good reviews for this hotel, but maybe they enjoy sweating off a few pounds. Personally, after touring the city and sweating for 12 hours around the city, I prefer a nice cool place to unwind and sleep. Enough of my banter... good people who want to book this hotel, let me reassure you that the lobby is nice and air conditioned and feel free to take your pillow downstairs and sleep in the lobby once you realize you have booked the WRONG hotel to stay in. Good luck.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agnieszka Bryk, Guest Services / Front Office at Bedford Hotel
Responded 23 Jun 2023
Dear 950puffw, Thank you for taking the time to share your feedback on your recent stay at the Bedford hotel. We are disheartened and sorry that, on this occasion, we were unable to live up to your expectations. Unfortunately, due to safety laws the windows have to be restricted. Again, we are sorry that you were unpleased with your visit, if there are any further issues, please contact me directly. All the best, Brian Gutierrez Night Supervisor bedrecpsup@imperialhotels.co.uk 020 7636 7822
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I was in a room looking out over the main road. Window opened enough for fresh air. All hotel rooms seem to restrict opening for H&S reasons- I.e. a small person might fall out!
There are more places to choose from in the London area.
PRICE RANGE
$256 - $379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bedford hotel london
LOCATION
United KingdomEnglandLondonBloomsbury
NUMBER OF ROOMS
184
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
