Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Zedwell Piccadilly Circus
Great Windmill Street, London W1D 7DH England
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. $310 /night, 3/20 - 3/21
$483
per night
$342
per night
$200
per night
Mar
Apr
20 Mar
Today
22 Mar
24 Mar
26 Mar
28 Mar
30 Mar
1 Apr
3 Apr
5 Apr
7 Apr
9 Apr
11 Apr
13 Apr
15 Apr
17 Apr
19 Apr
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#707 of 1,160 hotels in London
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Zedwell is a new hotel lifestyle concept designed to promote sleep, positive health & wellbeing. Zedwell is your private sanctuary amongst the chaos of the city, transporting you into a calm & balanced state of mind. Always affordable & always great urban locations. Removing anxiety & distractions so you sleep easy. The hotel you check-in to tune out. Zedwell is proud to donate 2% of sales to charities that support education for underprivileged and disadvantaged communities across Britain.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Wifi
Yoga room
24-hour security
24-hour check-in
24-hour front desk
Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English
Location
Great Windmill Street, London W1D 7DH England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
12.8 km•
See all flights
Heathrow Airport
22.8 km•
See all flights
Piccadilly Circus
1 min•Underground
Car Hire
1,074 Restaurants
within 0.5 kilometers
Reviews
3.5
2,014 reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of central London, Zedwell Piccadilly Circus hotel garners appreciation for its prime location and modern, minimalist design. However, feedback indicates that the compact rooms might feel claustrophobic and lack expected amenities. While some guests commend the hotel for its cleanliness, others have experienced inconsistency in this area.
The serene atmosphere is occasionally marred by loud music from nearby clubs. Moreover, guests have voiced dissatisfaction with unexpected additional fees for basic services and amenities, which could sour the overall value proposition.
Location
Central
Atmosphere
Distressing
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Discontent
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 725
- 381
- 238
- 207
- 463
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
This is the Ryanair of hotels. Super basic but functional and everything is an added cost (gym = £10, breakfast = £15).
It’s a converted cinema with no outside windows and could do with a bedside reading lamp in the rooms as the atmospheric lighting (the LEDs behind the bed) aren’t quite bright enough.
That said it is clean enough and in a god location.
The beds are on the softer side and the pillows are thin.
The double room is ideal if you are a solo traveller who wants to be in central London and just looking to come in sleep, wash and leave.
It’s a converted cinema with no outside windows and could do with a bedside reading lamp in the rooms as the atmospheric lighting (the LEDs behind the bed) aren’t quite bright enough.
That said it is clean enough and in a god location.
The beds are on the softer side and the pillows are thin.
The double room is ideal if you are a solo traveller who wants to be in central London and just looking to come in sleep, wash and leave.
Read more
Date of stay: September 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Owner at Zedwell Piccadilly Circus
Responded 11 Sept 2024
Hello Andy, thank you for taking the time to share your feedback. We appreciate your candid review and are glad to hear that you found the hotel clean and well-located. We understand that the basic nature of our hotel and additional costs for amenities may not suit everyone’s preferences. Your comments about the lighting and bedding are valuable, and we’ll consider them as we look to enhance our guest experience. If you have any other suggestions or if there’s anything else we can assist with, please let us know. We hope to have the opportunity to welcome you back. Be well...Zedwell, Guest Experience Team Zedwell Family
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel for a trip with friends. I will say that the location is absolutely amazing. Just a minute walk to Picadilly Circus and close to the underground which is great.
When we arrived we were a bit ahead of schedule so our room was both ready. We knew this as the website did note that check in was not until 15:00. However when asked to store our luggage they told us that it’s 15£ per BAG not per Person! So if you are travelling with a suitcase and a backpack that you want to store that’s 30£ and could be even more depending on your luggage. When I checked on booking to see if this fee is mentioned somewhere it is not. Somebody even asked if they are able to store luggage to which they answered that they do but failed to mention the 15£ charges per bag. This is the only hotel that I have ever stayed in that charges for luggage storage. This is a standard request and maybe the Zedwell could learn from other hotels that offer this basic service free of charge:)
Housekeeping at the hotel doesn’t actually clean the rooms every day at least in our case. They just throw a fresh towel and roll of toilet paper onto the bed. They don’t even bother putting it in the shelf in the bathroom. In our friends room they didn’t even do that. So very low standards for housekeeping here.
The hotel is safe, You need to use your room key to access the floors which is nice.
Overall I probably would not book here again but if you don’t mind paying for bags and not getting quality housekeeping then this place might be for you.
When we arrived we were a bit ahead of schedule so our room was both ready. We knew this as the website did note that check in was not until 15:00. However when asked to store our luggage they told us that it’s 15£ per BAG not per Person! So if you are travelling with a suitcase and a backpack that you want to store that’s 30£ and could be even more depending on your luggage. When I checked on booking to see if this fee is mentioned somewhere it is not. Somebody even asked if they are able to store luggage to which they answered that they do but failed to mention the 15£ charges per bag. This is the only hotel that I have ever stayed in that charges for luggage storage. This is a standard request and maybe the Zedwell could learn from other hotels that offer this basic service free of charge:)
Housekeeping at the hotel doesn’t actually clean the rooms every day at least in our case. They just throw a fresh towel and roll of toilet paper onto the bed. They don’t even bother putting it in the shelf in the bathroom. In our friends room they didn’t even do that. So very low standards for housekeeping here.
The hotel is safe, You need to use your room key to access the floors which is nice.
Overall I probably would not book here again but if you don’t mind paying for bags and not getting quality housekeeping then this place might be for you.
Read more
Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Owner at Zedwell Piccadilly Circus
Responded 13 Jan 2025
Hello Egill Orri E, thank you for sharing your feedback with us. We're delighted to hear you enjoyed our unbeatable location, so close to Piccadilly Circus and the underground! We truly value your input regarding the luggage storage fees. We understand how this may have been unexpected and will review this to ensure clearer communication in the future. We strive to make every part of your stay as comfortable as possible, and we regret that the housekeeping experience did not meet your expectations. Your comments will be shared with the team to improve our standards. If there’s anything else we can do to make your next stay more enjoyable, please don’t hesitate to reach out. Be well...Zedwell, Guest Experience Team Zedwell Family
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
These reviews are machine translated from their original language. Show machine translations?
When we booked this hotel we knew what we were booking: a small dungeon at a good price with good cleanliness and modern-minimalist decoration (what all the hotels in London lack unless you pay €500 a night, wow).
The good price, therefore, is in exchange for a series of “shortcomings” (so to speak) such as a tiny room without windows, having to check-in no matter what. 3pm unless you want to pay a supplement of €50, having to carry your suitcases on the day of check-in and check-out unless you want to pay €15 per suitcase and many more, etc. In fact, this is a hotel that works like a low-cost flight company: I give you the minimum at a cheap price and whatever you want more you pay me.
All this is not a problem, since we knew what we were coming for and, in fact, it is a practical and functional hotel to spend a couple of nights considering that you will be away all day and you will only go there to rest.
Now, if you are going to rest, then the bed becomes a very important element (and even more so considering that it is the only thing in the room: a bed and a piece of furniture to leave your suitcase). Well, the bed is really uncomfortable: the mattress is very worn and you notice the springs everywhere. I woke up with terrible back pain every day. The pillows are very, very thin, which I didn't like very much either (although I understand that this is to the consumer's taste).
In short, if they change the mattresses and you are aware of what you are getting, it is a good option to consider for a trip to London.
The good price, therefore, is in exchange for a series of “shortcomings” (so to speak) such as a tiny room without windows, having to check-in no matter what. 3pm unless you want to pay a supplement of €50, having to carry your suitcases on the day of check-in and check-out unless you want to pay €15 per suitcase and many more, etc. In fact, this is a hotel that works like a low-cost flight company: I give you the minimum at a cheap price and whatever you want more you pay me.
All this is not a problem, since we knew what we were coming for and, in fact, it is a practical and functional hotel to spend a couple of nights considering that you will be away all day and you will only go there to rest.
Now, if you are going to rest, then the bed becomes a very important element (and even more so considering that it is the only thing in the room: a bed and a piece of furniture to leave your suitcase). Well, the bed is really uncomfortable: the mattress is very worn and you notice the springs everywhere. I woke up with terrible back pain every day. The pillows are very, very thin, which I didn't like very much either (although I understand that this is to the consumer's taste).
In short, if they change the mattresses and you are aware of what you are getting, it is a good option to consider for a trip to London.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small room, without windows, they say to help sleep, but in my room there was a smell of fried food reaching the air conditioning ducts (I was probably close to the fryer's shop) I informed the reception and they replied that they didn't have a 'another room, But they sent a guy with a perfumed spray!!🫣 As for the silence in my room we could hear disco music from some nearby venue.
If you turn off the light you find yourself completely in the dark and you have no perception of the time, if you leave the bathroom light on it always seems like daytime and you wake up 20 times a night. I asked when they cleaned the room and they replied that they only clean it on the fourth day (I stayed three nights so I was left with a dirty room) they only give you towels. You can't check in early because they ask you a lot of money, they don't have a hairdryer in the room, if you want it you have to rent it for the modest sum of 10 pounds a day, in short, whatever you ask they'll skin you... it will be the fault of Brexit ...who can say.. the only really favorable thing about this hotel is the location.
If you turn off the light you find yourself completely in the dark and you have no perception of the time, if you leave the bathroom light on it always seems like daytime and you wake up 20 times a night. I asked when they cleaned the room and they replied that they only clean it on the fourth day (I stayed three nights so I was left with a dirty room) they only give you towels. You can't check in early because they ask you a lot of money, they don't have a hairdryer in the room, if you want it you have to rent it for the modest sum of 10 pounds a day, in short, whatever you ask they'll skin you... it will be the fault of Brexit ...who can say.. the only really favorable thing about this hotel is the location.
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I came to this hotel with fairly low expectations but unfortunately these were not met either,
I came with my family.
Positive notes: the location of the hotel is fantastic and the cleanliness by English standards is good, the shower is spacious and beautiful and the beds are comfortable
Cons: the hotel has no windows and the corridors are narrow and distressing and with many stains on the carpet
For any additional service you have to pay, they do not clean the room every day and the toilet and towels you have to go and request them every time,
Rooms completely devoid of any support apart from that of the suitcase,
In some but not all rooms there is the bathroom with an opaque glass that, despite the opaque glassy sees everything it does to the bathroom so privacy is minimal,
Breakfast is not included and not even a bar inside the hotel but it is a minor problem,
At 10 am (checout time) they deactivate the key is they don't even have a minute of tolerance so the keys won't work anymore,
On the site is specified the absence of windows but not in large and you have to look a lot for this fundamental feature for me.
Conclusions: hotel with great location but with many negatives clearly higher than the positive unfortunately would not stay there and honestly if you do not care the location I do not recommend it
I came with my family.
Positive notes: the location of the hotel is fantastic and the cleanliness by English standards is good, the shower is spacious and beautiful and the beds are comfortable
Cons: the hotel has no windows and the corridors are narrow and distressing and with many stains on the carpet
For any additional service you have to pay, they do not clean the room every day and the toilet and towels you have to go and request them every time,
Rooms completely devoid of any support apart from that of the suitcase,
In some but not all rooms there is the bathroom with an opaque glass that, despite the opaque glassy sees everything it does to the bathroom so privacy is minimal,
Breakfast is not included and not even a bar inside the hotel but it is a minor problem,
At 10 am (checout time) they deactivate the key is they don't even have a minute of tolerance so the keys won't work anymore,
On the site is specified the absence of windows but not in large and you have to look a lot for this fundamental feature for me.
Conclusions: hotel with great location but with many negatives clearly higher than the positive unfortunately would not stay there and honestly if you do not care the location I do not recommend it
Read more
Automatically translated
Date of stay: February 2025Trip type: Travelled with family
Room Tip: Se soffrite di claustrofobia o vi serve almeno una finestra per stare bene lo sconsiglio vivamente
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I took a group of student travelers on this 8 day trip. Although the comforts our Amer55ican students were used to were not there, such as a TV, Window, Hair dryer, dresser, night table etc. We did think of it as "Camping in the city" We kept our suitcases organized and appreciated the Air conditioned and VERY clean rooms with very comfortable beds. The rooms are virtually soundproof so sleeping was no problem, and the staff and lobby area was always clean and well staffed. The WiFi was solid and we had no problem, the trade off for the basic amenities was more than worth it in the AMAZING location that simply cannot be beat. You are 1 block to Leicester Square, China town, Soho and the tube is in front of your hotel door. Across the street is the hard rock cafe and lots of live performers around the area with theater within 1 block for a show! This prime location was more than worth "camping in the city." Guest services Manager, "Lucky," was professional, kind and responsive when I needed immediate assistance with my group, as were all staff members. I would return to this location with my family.
Read more
Date of stay: July 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Bring a washcloth or 2 and a toiletry organizer that hangs, also bring 1-2 hangers to hang nicer...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Owner at Zedwell Piccadilly Circus
Responded 29 Jul 2024
Hello Karen, Thank you for your thoughtful review! We’re thrilled to hear that your group enjoyed the clean, comfortable rooms and the excellent location. It’s wonderful to know that the soundproofing, air conditioning, and solid WiFi contributed to a positive experience, even with the minimalist amenities. We’re glad you found “Lucky” and our team to be helpful and responsive. Your description of “camping in the city” is a great perspective, and we’re pleased you made the most of our prime location. We look forward to welcoming you and your family back for another stay! Be well...Zedwell, Guest Experience Team Zedwell Family
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to a last minute shopping trip for my wife, we chose this hotel due to its location, which just meters away from Picadilly Circus is perfect.
We arrived in London by train a few hours before check-in. There is an option to check-in early if you are prepared to pay.
We decided to go and find some lunch, not before finsing out that luggage storage also costs £15 per item, so we dragged our luggage around with us.
We returned at check-in time (I found out later that you can check-in 15 minutes early for free) and this was a simple preocess that you perfrom yourself with one of the many tablets.
The rooms are basic. A low bed (too low for me I discovered), nothing else except for some power points and a bathroom with a frosted glass screen and a round hole in lieu of a handle, so you can look in whne the door is shut.
The bathroom was adequate for a single night.
There are gender free toilets on the lower groundfloor and somewhere to sit and eat purchased food and drink. We did not investigate this and cannot comment of what is available.
When we returned late in the evening, we arrived on our floor, 2 or 3 and as soon as we exited the lift we could hear the thumping of music. As we had to pass through some additonal security doors before reaching our room, I had expected it to be gone when inside, or at least very low. No, there was no change, so I had to walk down to reception and request another room.
Because we had to vacate our exisiting room, I had to go back up to inform my wife, pack our stuff anf go down to the lobby, They then issued us with a new room which was nice and quite once inside and identical to ur first room except a bit longer.
During our wait in the lobby waiting to be realocated a room, it was nothed that some guests had to ask staff for bascis such as toilet roll and towels...
For my wife and I, we would be happy to stay a little further away as we have done in the past for a generally better hotel.
We arrived in London by train a few hours before check-in. There is an option to check-in early if you are prepared to pay.
We decided to go and find some lunch, not before finsing out that luggage storage also costs £15 per item, so we dragged our luggage around with us.
We returned at check-in time (I found out later that you can check-in 15 minutes early for free) and this was a simple preocess that you perfrom yourself with one of the many tablets.
The rooms are basic. A low bed (too low for me I discovered), nothing else except for some power points and a bathroom with a frosted glass screen and a round hole in lieu of a handle, so you can look in whne the door is shut.
The bathroom was adequate for a single night.
There are gender free toilets on the lower groundfloor and somewhere to sit and eat purchased food and drink. We did not investigate this and cannot comment of what is available.
When we returned late in the evening, we arrived on our floor, 2 or 3 and as soon as we exited the lift we could hear the thumping of music. As we had to pass through some additonal security doors before reaching our room, I had expected it to be gone when inside, or at least very low. No, there was no change, so I had to walk down to reception and request another room.
Because we had to vacate our exisiting room, I had to go back up to inform my wife, pack our stuff anf go down to the lobby, They then issued us with a new room which was nice and quite once inside and identical to ur first room except a bit longer.
During our wait in the lobby waiting to be realocated a room, it was nothed that some guests had to ask staff for bascis such as toilet roll and towels...
For my wife and I, we would be happy to stay a little further away as we have done in the past for a generally better hotel.
Read more
Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Owner at Zedwell Piccadilly Circus
Responded 25 Sept 2024
Hello there, thank you for sharing such a detailed account of your stay. We’re pleased to hear that our location, just steps from Piccadilly Circus, was convenient for your last-minute shopping trip. However, we sincerely apologise for the inconveniences you encountered, from the extra luggage storage fee to the noise disturbance and room relocation process. We understand how these issues impacted your experience, and it's not the standard we aim for. Your feedback regarding the room design and facilities is also noted, and we will review these areas for improvement. If there's anything we can do to enhance a future visit, please let us know. We hope you’ll consider staying with us again. Be well...Zedwell, Guest Experience Team Zedwell Family
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To start we arrive at the hotel around noon and check-in could be done at 3 pm. We ask if they can keep our luggage or if we can check-in before and we are told that we have to pay £15 per suitcase or pay the advanced check-in £60.
Second, the rooms are never cleaned, the beds are never made and the housekeeper often forgot to use linens or toilet paper. Which is unacceptable for a hotel at this price.
The room is very small, there is no wardrobe and it is very complicated to have a little privacy because the toilets and showers are closed by a small glass. There is also no hair dryer or toilet brush.
Also at the end of the stay when I did the check-out, a receptionist asked me to do a review and she wrote everything for me (I obviously deleted this review).
I would not recommend this hotel unless you have a good offer as the location is very good.
Second, the rooms are never cleaned, the beds are never made and the housekeeper often forgot to use linens or toilet paper. Which is unacceptable for a hotel at this price.
The room is very small, there is no wardrobe and it is very complicated to have a little privacy because the toilets and showers are closed by a small glass. There is also no hair dryer or toilet brush.
Also at the end of the stay when I did the check-out, a receptionist asked me to do a review and she wrote everything for me (I obviously deleted this review).
I would not recommend this hotel unless you have a good offer as the location is very good.
Read more
Automatically translated
Date of stay: December 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My recent experience at the Hotel Zedwell Piccadilly was extremely disappointing and uncomfortable. The room was bare and devoid of any comfort: only two mattresses were thrown on the floor without adequate bed bases or supports. This made the stay particularly difficult, especially considering the need for my wife, who has a disability, to have a chair or adequate support. The lack of furniture, shelves or any support surface transformed our stay into an unpleasant and chaotic experience.
The bathroom was inadequate and lacked privacy, with a glass door that did not close. The sink area was so limited that it didn't even allow for the placement of towels, and there was no space to place personal hygiene items. The total absence of a hairdryer was a further disappointment.
The lack of room service and minimal hygiene equipment further aggravated our experience. We had to explicitly request the room to be cleaned and manage the most basic needs ourselves.
In conclusion, I cannot help but express my profound dissatisfaction with the unacceptable conditions of stay. A hotel of this category and in such a location should guarantee a minimum level of comfort and service. I strongly advise against staying at this property to anyone looking for even a minimally comfortable stay experience.
Furthermore, they send an email to request payment before leaving, they say it's a mistake but it happens to everyone and if you ask for explanations they reply to pay in cryptocurrencies. Hallucinating.
If being minimal means resting, they don't even know what it means, is throwing even the things in your pockets on the ground relaxation?
Now, as everyone does, they will reply that they are sorry and with standard answers and they don't care about the fact that they really felt bad about it. I demand a refund!!!!
The bathroom was inadequate and lacked privacy, with a glass door that did not close. The sink area was so limited that it didn't even allow for the placement of towels, and there was no space to place personal hygiene items. The total absence of a hairdryer was a further disappointment.
The lack of room service and minimal hygiene equipment further aggravated our experience. We had to explicitly request the room to be cleaned and manage the most basic needs ourselves.
In conclusion, I cannot help but express my profound dissatisfaction with the unacceptable conditions of stay. A hotel of this category and in such a location should guarantee a minimum level of comfort and service. I strongly advise against staying at this property to anyone looking for even a minimally comfortable stay experience.
Furthermore, they send an email to request payment before leaving, they say it's a mistake but it happens to everyone and if you ask for explanations they reply to pay in cryptocurrencies. Hallucinating.
If being minimal means resting, they don't even know what it means, is throwing even the things in your pockets on the ground relaxation?
Now, as everyone does, they will reply that they are sorry and with standard answers and they don't care about the fact that they really felt bad about it. I demand a refund!!!!
Read more
Date of stay: December 2023Trip type: Travelled with family
Room Tip: Evitate di andarci
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great time at Zedwell. The location is very central, a few steps from the Piccadilly Circus tube stop. Their idea is to keep any distractions away and carve out a quiet space after visiting the frenetic city. As soon as you enter the hallway you are catapulted into an oasis of tranquility with plants and wood. I liked the naturalistic style. You can check in and out by yourself, but you can also ask the staff for help. I really appreciated that at night there was a guy outside the door checking if you were a real hotel guest. It made me feel safe. The room (Cocoon 2) was very minimal: just a bed, a mirror, a few coat hangers, a bench for luggage and the bathroom with a frosted glass door. No carpet on the floor (love it!), which is rare in London. There are no windows and you can turn the lights off completely so you feel like you're somewhere else while it's still chaos outside. We slept like we hadn't in ages. The bed was really comfortable and the room was clean. In the bathroom (which was quite nice and modern) we found 2 large towels, a bath mat, shower gel, shampoo and hand soap. If you can survive the lack of privacy (due to the glass), the only downside to the bathroom was that, while showering, the water could flood the room a little. But this won't be a problem if you turn off the water while you soap up (save water!). Big plus during the heat wave, the air conditioning worked perfectly. I can't stress enough that you're right in the middle of London's city life, with restaurants and shops, while still being able to sleep well after sightseeing. Easy to get to from Heathrow airport, you can pretty much walk everywhere, so for the price it's still worth it. If you stay there, don't miss the chance to eat at Happy Restaurant, just around the corner...simply delicious! Anyway, I will definitely stay at Zedwell again if I return to London. Totally recommended!
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Criterion Administrator , Other at Zedwell Piccadilly Circus
Responded 7 Sept 2023
Hello Cursed Wanderer, Thank you for the glowing review and for choosing to stay with us at Zedwell. We are thrilled to hear that you enjoyed our excellent central London location and found comfort in our beds. And it is great to see that you understood our brand. We appreciate your kind words and your recognition of our efforts to provide a tranquil environment. Your feedback motivates us to continue delivering exceptional experiences to our valued guests. We look forward to welcoming you again soon. Be well… Zedwell, Malvina Zedwell Family
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't know the official policy but I suspect nobody would notice anyway!
We had a lounge area with plenty of space for luggage, there was no space in the bedroom.
"Everything at this hotel costs extra. Early checkin, late check out, even the luggage service all are extra"Read full review
…
PRICE RANGE
$221 - $403 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
730
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingZEDWELL PICCADILLY CIRCUS | UPDATED 2025 Hotel Reviews & Price Comparison (London, England) - Tripadvisor
Frequently Asked Questions about Zedwell Piccadilly Circus
Which popular attractions are close to Zedwell Piccadilly Circus?
Nearby attractions include National Gallery (0.4 km), On The Rocks Bar Crawl London (0.03 km), and Be At One Piccadilly Circus (0.1 km).
What are some of the property amenities at Zedwell Piccadilly Circus?
Some of the more popular amenities offered include free wifi, a 24 hour front desk, and 24 hour security.
What are some restaurants close to Zedwell Piccadilly Circus?
Conveniently located restaurants include Whitcomb's, Leicester Square Kitchen, and Gouqi Restaurant.
Are there opportunities to exercise at Zedwell Piccadilly Circus?
Yes, guests have access to a yoga room during their stay.
Are there any historical sites close to Zedwell Piccadilly Circus?
Many travellers enjoy visiting Houses of Parliament (1.4 km), Tower of London (4.0 km), and Churchill War Rooms (1.0 km).
Is Zedwell Piccadilly Circus accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.