Melia White House
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Melia White House

Traveller (211)
Room & Suite (38)
Bufet Desayuno
Dining (12)
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About

4.5
#256 of 1,140 hotels in London
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 3 meeting rooms, a restaurants and bar including a terrace and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. Hotel completely renovated in 2022.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Cable / satellite TV
Bath / shower
VIP room facilities
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
City View
Languages Spoken
English, French, Spanish, German

Location

Albany Street Regent's Park, London NW1 3UP England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
13.7 km
See all flights
Heathrow Airport
22.5 km
See all flights
Great Portland St
2 minUnderground
429Reviews3Q+A37Room tips

Reviews
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Traveller rating
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Detailed Reviews
Llenda wrote a review Jul 2023
Enebakk Municipality, Norway
Hotel's Favourite
5.0 of 5 bubbles
Excellent- as always!
Thanks for yet another great stay. I keep coming back to Meliã White House due to a relaxed atmosphere but with a high service level.
Today, Jamie gave me a great start to the day with a nice conversation and personal service. Gracias, Jamie and all! I’m looking forward to my next stay.
Ok: One negative thing is that it’s not clear when booking which rooms gives access to The Level, especially when booking through our travel agency.
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: Take a stroll northwards to Camden Market. A nice walk to a very international community.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Melia White House
Responded 10 Aug 2023
Dear Guest, Thank you for taking the time to share this feedback. It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. Your feedback is greatly appreciated and we will be reviewing our procedures to meet our guests' expectations. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Guest Experience Team
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Travels with my family wrote a review Nov 2022
Nottingham
5.0 of 5 bubbles
We stayed for two nights with our children (11yo and 13 yo) at the Melia White House Hotel in deluxe adjoining rooms on the 4th floor.

The hotel is in a great location, close to Great Portland Street and Regents Park tube stations, which makes it perfect for a weekend of sightseeing.

The rooms were spacious, spotlessly clean and quiet, and with really comfortable beds.

Breakfast was served from 7am until 11am, so there was no rush, and check out was also a sensible 12 noon - perfect if you prefer a lie in.

Service was excellent. We needed to change the configuration of the beds in the children's room from a large double to two singles and this was resolved in super quick time after a phone call to the front desk.

All staff members were friendly and dedicated. We would definitely stay again on our next trip to the city and would recommend it to other travellers.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 13 Nov 2022
Dear rex0na, Thank you for reporting us your experience after your last stay at Melia White House. It is great to hear that you and your family had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need. Kind regards, Guest Experience Team
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Susanita84 wrote a review Jan 2023
Imola, Italy
4.0 of 5 bubbles
The hotel is beautiful and elegant, rooms a bit small but have everything you need, well refurbished, elegant, practical, with essential for toiletry and shampoo/conditioner/body wash/body lotion by Ritual.
The key is a card and either from inside and outside there is a touch screen with 2 functionalities:do not bother and please make my room, really practical and functional! Better than the usual leaflets from hotel hotels!
The breakfast is a expensive but really rich, with full English breakfast, Spanish tortilla, fresh fruit, fresh cheese, fresh bread of different types, many kinds of milk as well. William the waiter from Peru is careful, fun and kind, a real plus for the hotel!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Melia White House
Responded 22 Jan 2023
Dear Susanita, Thank you for sharing your experience with us. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. However, we are sorry that our breakfast rate did not completely meet your expectations; while we would like to believe that our prices reflect the extensive variety of fresh quality products offered, we do appreciate your feedback. We very much look forward to welcoming you again. Kind regards, Guest Experience Team
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Rachel H wrote a review Oct 2022
2.0 of 5 bubbles
We stayed here for the london marathon. Very nice hotel in a really great area. Bedrooms were lovely & comfortable. I feel I have to point out to the bar staff that their attention to hygiene and infection control was shocking. We watched as the bar staff prepared drinks and cocktails picking up ice & lemon/mint/lime with their fingers to add to the drinks - not using tongs or utensils! They continuously touched/handled the top of the glasses without any sign of hand washing or hand sanitizing. Each member of staff seemed to have the same habits. I counted that 3 members of staff handled or touched the top of a glass (where one would drink from) before placing it on a tray to serve to the customer. I found it really shocking how after coming through a pandemic that simple measures such as hand washing are blatantly ignored. We chose not to drink here after witnessing this. Have we learned nothing from Covid? Surely this is basic bar/waiting training?
To top it off the morning of the marathon during a very chaotic breakfast of very poor quality with no apparent system for serving, a big mouse ran across the floor of the restaurant. Unfortunately this would put me off staying here again. This hotel seriously needs to revise their hygiene standards.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 5 Oct 2022
Dear Rachel H, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Our apologies for the inconveniences you have had in your stay. Rest assure that infestation and hygiene controls comments are taken very seriously indeed. It has been reviewed and addressed internally with the teams. Warm regards, Amandine Krieger Guest Experience Manager
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AM B wrote a review Sept 2022
2.0 of 5 bubbles
I have stayed at the melia white house on a number of occasions over the past 8 years but last night will be my last. The only positive is the location, I work very close by, so its very handy for when i go out with friends in London and I don't have to travel home. Stayed last night as we (myself and my husband) went to Wembley.

Firstly check in was very poor, there must have been 8 staff behind check in and only 1 serving a customer. Apparently 3pm is shift change time (seems an odd time to me, when check in is from 3pm!) no apology from the staff when I was eventually served
Had a deluxe double room and the room was tiny, couldn't even move around the bed as one corner of it nearly the touched the wall in a very odd triangle shaped room. Window latch didn't close so could her the noise from the traffic. Toilet in a sperate room to bathroom, with no sink in it..No door on the actual bathroom, just frosted glass and a big gap.
Wifi didn't reach our room -
lights switches very intermittent, sometimes worked when you went to turn them on, other times they didn't.
We were room number 141.
Toiletries etc very poor for a 4 star hotel
Check out was just as poor, i would have complained then but there were only 2 ladies on the desk and another customer was complaining in front of me. I waited 15 minutes, with no acknowledgment from the staff so in the end i just left my card on the side, as i already paid and walked out. The customer infront of me, asked to speak to a manager, who apparently wasn't around! Customer service was shocking!

Considering this hotel has had a massive refurbishment over the past few years, its it very disappointing and I will now stay somewhere else when in london. People in my office have said the Holiday Inn that is about a 2 min walk away is much better!

i hope to receive some acknowledgement from Melia on this, as they appear only to respond to people who review them 5 out of 5
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Date of stay: September 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 1 Oct 2022
Dear 80AMB, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. We would be glad to have the opportunity to receive you once again in our hotel and change your last impression. Kind regards, Guest Experience Team
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Jessie S wrote a review Jan 2023
Washington DC, District of Columbia
1.0 of 5 bubbles
Do you want to stay in a hotel that double charges you for your stay and then refuses to return your emails or expensive international phone calls for 3+ weeks (have now had to get my credit card company to intervene)?
Or how about a hotel with a room that comes with the constant noise akin to an eight year old playing the trombone if you're lucky enough to be placed in a room within 20 yards of their old elevators (which the manager was clearly aware of when we mentioned it)?
If the romance in your relationship is gone, then you definitely won't mind the glass door/wall to the bathroom situated right at the end of the bed. Who doesn't want to watch their partner sit on a toilet through a barely frosted door?
If these features interest you, then you definitely want to stay at the Meliá White House! Its location is the only positive thing I have to say as it's near several tube lines, as well as talking distance to Euston and Kings Cross stations.
This is my first time ever giving a hotel a 1 star and I've stayed at other Meliá properties and have always had positive experiences, which is what made this stay all the more disappointing, especially for the price they charge. With so many hotels in London, you can do better than the Meliá.
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Date of stay: December 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 29 Jan 2023
Dear 134jessies, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. We would be glad to have the opportunity to receive you once again in our hotel and change your last impression. Kind regards, Guest Experience Team
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James S wrote a review Mar 2024
Chicago, Illinois
3.0 of 5 bubbles
Arrived early on a Saturday Morning and were very grateful to have our rooms ready when we arrived from an overnight flight. It was my daughter’s first trip to Europe and I was really hoping for a good base for our trip. We booked our trip through Costco and we had two connecting rooms for 4 of us. The breakfast is a good hot traditional English breakfast. They have nice pastries and cereal for those who don’t like the other fare. The hotel is definitely close to several tube stations and within walking distance from many sights. I have one recommendation and one complaint. The recommendation is to not eat at the restaurant or bar for any meals other than breakfast (if breakfast is included in your stay). The food in the restaurants outside of breakfast is just ok, and very over priced. The complaint is that the rooms are not cleaned in timely manner. We would always leave by 9am and return by 4pm to freshen up. One of the days we returned to find the rooms had not been touched. So we just phoned the front desk and got new towels and let it be. Then the next day, the same thing happened and we called the front desk to have the room cleaned. The cleaning staff doesn’t speak English, but did communicate to me the rooms would be cleaned in 30 minutes. Two hours later they were finally ready. A bit disconcerting given I make it a point to tip the cleaning staff every day.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 31 Mar 2024
Dear James S, Thank you for taking the time to share your feedback from your recent stay at our hotel. We're delighted to hear that you found our location convenient and enjoyed our hot traditional English breakfast. Your recommendation regarding dining options is duly noted, and we'll certainly review our offerings to ensure they meet our guests' expectations. We apologise for the inconvenience you experienced with the room cleaning service. Rest assured, we are addressing this with our housekeeping team to ensure timely and efficient service in the future. We appreciate your understanding and patience in this matter, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind regards, Rovena Puranik Guest Experience Manager
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drmc90 wrote a review Dec 2022
Falkirk, United Kingdom
3.0 of 5 bubbles
Nice hotel in a great location. Rooms clean (apart from the previous guests contact lenses which were stuck to the bedside table), all staff very friendly and polite. Great selection at breakfast, however we breakfasted relatively early and most of the food appeared to have been cooked some time previously and was a only warm, and cold by the time you took your breakfast to the table.

Room booking included drinks and dining voucher that we didn’t get and as no drinks could be charged to the room, this couldn’t be picked up in the bill.

Unfortunately our premium room backed onto the lift so we could hear the lift mechanisms at night, which wasn’t great.

Compared to other Melia’s we have stayed in, this one struggles to meet the same standards, it doesn’t make it a bad hotel, just not as good as other under the Melia banner.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Melia White House
Responded 19 Dec 2022
Dear drmc90, Thank you very much for your review. It is good to know that you found our central location to be so convenient. We aim to provide each guest with a memorable experience and so it's rewarding to know that your time here was so enjoyable and you felt well cared for by our great team. Please do let us know if you are disturbed during your stay, our team will do their best to find a comfortable solution. We look forward to seeing you again. Kind regards, Guest Experience Team
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MissionGuy wrote a review Mar 2024
Raleigh, North Carolina
3.0 of 5 bubbles
Centrally located in London with easy access to the Underground, making for a fine location for touring. The hotel has some nice amenities but is showing some wear and tear.

The room we arrived to included a plate of partially eaten chocolates with a nice note from the hotel to welcome someone - just not us. We spent the first night in a room far too hot for comfort despite a visit from engineering who said all was in order. Thankfully Satya at the front desk came to the rescue and arranged a room swap while we were away the next day. She is a credit to the hotel and took care to ensure we had a solution. The subsequent nights were comfortable and waiting for us on return was a nice platter of sliced fruit. We respect a business which acknowledges a problem and works for a satisfactory solution.

The ensuites do not have outlets - only for a shaver - so if you plan to travel with or use a hair dryer it will require one of the two outlets next to the beds.

Buffet style breakfast was good, with cooked to order eggs or omelettes on request, and a large variety of foods. The serving staff are quite attentive and visited numerous times to clear plates and offer help. Luz Maria and Liesly were very kind to the family and charming.

The physical space is appointed well but public areas such as hallways on the room floors are in need of new carpet.

The lift system requires that floors are selected before entering the car. As such the lifts were often full and slow at peak times rather than allowing guests to enter and select their floor.

The location near Regent’s Park felt safe.
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Date of stay: March 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melia White House, Other at Melia White House
Responded 1 Apr 2024
Dear MissionGuy, Thank you for taking time and sharing your wonderful feedback with us on your recent stay at Melia White House! It was pleasure to have you stay with us. We are pleased to hear that you found our hotel's central location convenient for touring London and that you enjoyed some of our amenities. However, we apologize for the inconveniences you experienced during your stay. It is disappointing to hear about the issues with the initial room assignment, including the temperature discomfort and the mix-up with the welcome chocolates. We are glad to hear that Satya at the front desk was able to assist you promptly and ensure a satisfactory solution. We appreciate your understanding and acknowledgment for our efforts to address any problems that came up during your stay. Rest assured, we will take note of your feedback regarding the outlets in the ensuite and the condition of the public areas for future improvements. On a positive note, We are delighted to hear that you enjoyed the buffet-style breakfast and the attentive service from our staff, especially Luz Maria and Liesly. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to reach out. Warmest regards, Guest Experience Team
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sarah t wrote a review Nov 2022
Sheffield, United Kingdom
2.0 of 5 bubbles
Just on our way back from a 2 night stay for my husbands birthday. I booked a ‘deluxe’ double room. I’m finding it hard to see what was deluxe about the room. The duvet was nothing more than a sheet and the mattress was uncomfortable. Makes the premier inn look 4 star. The room was small, and had too much furniture in it. There was a table and two arm chairs that just blocked the corridor from the bathroom to the bed.

The walls were wafted thin, which we found out at 4.30am on Sunday morning when the neighbouring guests invited people back to their room. Fair play to the concierge, this was swiftly dealt with but we then had to listen to the neighbours dissecting the evening's events.

We tried breakfast on Saturday morning, but at £55 per couple for fully self service, it was not worth the money. On Sunday we found a lovely local cafe and were waited on hand and foot for less than half the price
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Thomas N
Limerick, Ireland
Hi ,having stayed in a level premium room on several occasions,I only ever saw room for 2 people,you need to check that before you arrive.
Answer from Rose D
If you are staying at the hotel mentioned above… They will hold your luggage until you’re checked in..
Deeks K asked a question Jan 2024
Cary, North Carolina
Do they have connecting rooms?
Answer from Brian M
London, United Kingdom
Yes, several rooms have inter-connecting doors
Meirion W wrote a tip 15 Jun
Chatham, United Kingdom
3.0 of 5 bubbles
"If you order anything from reception - get a name!"
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Amy M wrote a tip May 2024
5.0 of 5 bubbles
"The tube station is just a few steps away and the bus stops are everywhere. "
Read full review
Email O wrote a tip May 2024
1.0 of 5 bubbles
"Bathroom is transparent. so you can see your family take your shower and go to the toilet..."
Read full review
roddy b wrote a tip Apr 2024
5.0 of 5 bubbles
"Sit back and enjoy."
Read full review
devon d wrote a tip Apr 2024
5.0 of 5 bubbles
"The decent gym was a missed opportunity but the rare nice weather meant a Regent Park stroll was a must! "
Read full review
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PRICE RANGE
$379 - $671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia white hotel, sol melia london, melia white house london
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross
NUMBER OF ROOMS
582
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MELIA WHITE HOUSE - Hotel Reviews & Price Comparison (London, England) - Tripadvisor

Frequently Asked Questions about Melia White House
Which popular attractions are close to Melia White House?
Nearby attractions include Royal Institute of British Architects (0.5 km), Royal College of Physicians (0.1 km), and 229 The Venue (0.2 km).
What are some of the property amenities at Melia White House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Melia White House?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Melia White House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Melia White House?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Melia White House?
Conveniently located restaurants include Arado Restaurant & Bar, Double J's Cafe, and Steak And Lobster Warren Street.
Are there opportunities to exercise at Melia White House?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Melia White House?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia White House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Melia White House?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Melia White House?
Many travellers enjoy visiting Houses of Parliament (3.1 km), Tower of London (5.0 km), and Churchill War Rooms (2.7 km).
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