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DoubleTree by Hilton Hotel London -Tower of London

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7 Pepys Street, London EC3N 4AF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
23 people are viewing this hotel
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1889)
Room & Suite (601)
Dining (163)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London -Tower of London
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#516 of 1,187 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Gold level
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
7391Reviews144Q+A100Room tips
Traveller rating
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Popular mentions
Ross F wrote a review 15 Oct
Tamworth, United Kingdom29 contributions4 helpful votes
We used the hotel as a base for a short break in London in September 2021 with our dog (hotel is dog friendly with an extra charge). The hotel itself is good - modern entrance, lobby, and bar, and renovated older rooms in the section we stayed in. The location is fantastic, a short walk from the Tower of London and the Thames. What made this stay really special is how we were welcomed by the staff in the bar area in the evening with our dog. They came to see if he needed any water and happily provided refills during the couple of hours we spent there. An unexpected bonus for a hotel of this kind (city hotel).
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Date of stay: September 2021Trip type: Travelled as a couple
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Clayton wrote a review Aug 2021
Belper, United Kingdom83 contributions67 helpful votes
+1
Hotel's Favourite
We were early upon check in where we waited for our room to be ready which we didn't mind as again we were early. Once our room was ready we were asked why we were visiting. We we're honest and I mentioned I was here for some treatment at a near by hospital. We we're asked if it was ok to wait for a short time in the Executive Lounge and a staff member would shortly come over and inform us when our room was ready. We had no issue with this as again we were still early for check in and having worked in the hotel trade I know how hard all staff work. After a short time in the Executive Lounge a manager came to us with our room key and informed us we were given a free upgrade from an Executive Room to an A King Atrium Suite. We also got some lovely huge cookies which went down very well and free Breakfast upgrade as well. Honestly if you can get one of these rooms it's well worth it. Lovely living area and seating dinner table and chairs. We had a bath and a shower and a view over looking the hotel lobby area. The room was huge we had room 325 and I would recommend this room if you can get it. All staff we have encountered are friendly professional and make you feel very welcome. All rooms are clean and fully Covid safe. The breakfast had alot of choice and kept us going which made for a great start. The location of the hotel is ideal for anyone wanting to visit Tower Bridge. Should we need to travel this way again we would use this hotel again. Had a great stay made better by the hard working staff.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Ask for a suite or Executive Lounge where you get two hours of free Wine or Beer and lite bites...
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2 Helpful votes
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Ian B wrote a review 14 Oct
Manchester, United Kingdom44 contributions12 helpful votes
Looks nice and shiny but very functional and lacks any kind of character. Check in was very robotic, no pleasantries or welcome. The lady who checked me in rattled off a checklist of services that were and weren't available with no warmth whatsoever. Room was fine, clean, good enough size and bed very comfy. The front of the hotel was littered with cigarette butts and packets. Good night's sleep and decent location for The City but probably wouldn't stay here again, all felt a bit soulless.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: Very much a business hotel, wouldn't recommend for leisure/with family
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golfwidow53 wrote a review 14 Oct
buckie151 contributions112 helpful votes
Spent 1 night at this hotel and that was more than enough! Arrived at check in and met with the most apathetic and disinterested receptionist who didn't look up from the ubiquitous computer screen. She looked at me like a had landed from mars when i attempted to engage her in conversation. She rattled off instructions about the bar. food and the lift most of which I didn't catch and slammed the "welcome" cookies on the desk. The room was beige. soulless and shabby but clean, Check out was equally perfunctory and no pleasantries were exchanged. The fundamentals of hospitality are seriously lacking at this Hilton and we will not be returning. No doubt the manager will offer the standard apology but he should focus his time on impressing on his front of house staff the vital importance of first impressions and offering some sort of welcome at the very least. We have previously stayed at the Novotel directly opposite this Hilton where the whole atmosphere is welcoming and customer focussed.
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Date of stay: October 2021
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GrimboUk wrote a review 13 Oct
UK5 contributions8 helpful votes
First business trip for a long time and booked an Executive room at this hotel for 1 night. Check-in was a slow process due to just 2 receptionist. Executive lounge was woeful. Just tea/coffee and water being offered throughout the day. No snacks other than during 'happy hour'. Chose an executive room to avoid rush at breakfast. Sadly, breakfast wasn't being served in the lounge at all. In summary, not much point paying extra for an executive room at all as the rooms themselves are nothing special. Check-out was worse than check-in with a long queue. Opted for express check-out. No bill emailed to me. Chased the hotel 3 times but have still not received it. DoubleTree - time to up your game.
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Date of stay: October 2021
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Location
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Trip type: Travelled on business
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PRICE RANGE
US$134 - US$401 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mint Hotel Tower of London
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
583
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Frequently Asked Questions about DoubleTree by Hilton Hotel London -Tower of London
Which popular attractions are close to DoubleTree by Hilton Hotel London -Tower of London?
Nearby attractions include Tower of London (0.3 km), Sky Garden (0.4 km), and Axeperience (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel London -Tower of London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel London -Tower of London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel London -Tower of London?
Yes, a parking garage is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London -Tower of London?
Conveniently located restaurants include Blacklock City, La Dame de Pic London, and Omnino Leadenhall.
Are there opportunities to exercise at DoubleTree by Hilton Hotel London -Tower of London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel London -Tower of London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel London -Tower of London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel London -Tower of London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel London -Tower of London?
Many travellers enjoy visiting Churchill War Rooms (3.7 km), Tower of London (0.3 km), and Houses of Parliament (3.5 km).