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The Chelsea Harbour Hotel & Spa

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Traveller (862)
Room & Suite (275)
Dining (81)

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About

#364 of 1,131 hotels in London
Location
Cleanliness
Service
Value
An all-suite urban riverside resort in the heart of Chelsea Experience our 5-star luxury hotel in one of London's most prestigious areas. With breath-taking panoramic views over Chelsea Harbour Marina and the River Thames, The Chelsea Harbour Hotel & Spa comes with everything you need for complete relaxation - attentive service, spa and health club facilities, 154 luxury suites and 4 penthouses that offer the perfect stay in Chelsea. For a virtual tour of our hotel, please click here. Enjoy alfresco dining with majestic views at the Harbour Bar and Terrace, or indulge in a rich fusion of British and Mediterranean cuisine, while supping a perfectly crafted cocktail or a refreshing Champagne. The Spa at The Chelsea Harbour Hotel provides the essential combination of luxury, comfort and relaxation. We have created a warm and inviting spa ambience with an array of therapeutic experiences, holistic treatments and pure pampering. With a comprehensive health club facility and treatment experience, The Spa features a 17-metre indoor swimming pool with swan neck body jets, as well as a fitness suite. Discover our range of treatments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Conference facilities
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English, French, Spanish, Arabic and 8 more
2,905Reviews34Q+A100Room tips

Reviews
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Simon c wrote a review Yesterday
1 contribution
The hotel staff were very attentive, Mohit especially went out of his way to give high 5’s to the kids and ask about their day in London visiting the sights. The room was great for a family as it had a separate adjacent room for the kids, with an interconnected hallway. The room was very quiet from other guests, we didn’t hear any banging doors or people talking loudly in the hallway. The hotel is located in a lovely area and a few minutes from the overground railway. One day we even did the Uber boat which again was a few minutes walk from the hotel and gave an opportunity to see London from the river. The kids enjoyed swimming in the pool and we’d definitely stay again, it worked for us as a family. Simon
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Date of stay: April 2024
Value
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Trip type: Travelled with family
Room Tip: The Uber boat leaves once per hour after the peak periods and check the pool times for kids.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Katz K wrote a review Yesterday
1 contribution
Great hospitality, reasonable prices and the superstar barrister REDDY made the best cappuccino 👌🏿 The food was great, the polenta was made to perfection. The view is to die for with beautiful modern deco and located in a very exclusive area. Will definitely go back.
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Date of stay: April 2024
Value
Rooms
Location
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Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zuki C wrote a review 10 Apr
London, United Kingdom117 contributions52 helpful votes
+1
I had made a booking for the 241 cocktails which was mentioned on the menu from 4 to 7pm and then for dinner from 7 to 10pm, however; when we arrived, we were told the 241 cocktail hour was no longer available as the menu had been changed a week ago. I showed my email confirmation to staff member 'Reddy' and told him I had spoken to the manager at the time a couple of days prior, who confirmed the 241 cocktails; I then showed him the email confirmation from the manager. Reddy spoke to his manager and agreed they would honour 2 drinks each for the 241 cocktails deal. We were pleased with this. At 7pm, Reddy showed us to our table - he looked after us very well by giving us the table right by the Jazz group which were entertaining us for the evening. Reddy also gave me a glass of champagne as it was my birthday 😊🥳. The food was DELICIOUS!! it was throughly enjoyed. The Jazz group were brilliant!! They sang songs we requested and had us involved in their performance. We all had an excellent afternoon and evening!! I have recommended The Chelsea Harbour Hotel to my friends and family and will most definitely be going back again.. Thank You to all the staff and performers!! You were ace!! We had a dinner booking for cocktails and dinner,.The hotel has a lovely ambience and staff were friendly.
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Date of stay: March 2024
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 2 days ago
Dear Zuki C We appreciate you sharing your experience with us. We are thrilled to learn that, in spite of the first issue with the 241 cocktails, Reddy and our team went above and above to make sure you had an amazing evening. It's great to hear that the delicious cuisine, exciting jazz performance, and general hotel atmosphere were all liked by you. Thank you so much for the recommendation. We can't wait to see you, your friends, and your family again at the Chelsea Harbour Hotel for many more amazing moments. Sincerely, Mohit Aboti Guest relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Funlovinfella wrote a review 9 Apr
United Kingdom965 contributions1128 helpful votes
+1
I booked a suite with the romance package here for two nights (I’m not romantic but we were celebrating my wife’s birthday). The suite was fantastic, really nice view, spotlessly clean, comfy bed and a huge, well stocked bathroom. The staff are brilliant, absolutely brilliant, front of house and everyone in the bar and restaurant! The staff are second to none! One of the best hotels we’ve stayed in when visiting London, if the sun had shone we’d have thought we were in Dubai. This is a first class hotel with exceptional staff!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohit Aboti, Other at The Chelsea Harbour Hotel & Spa
Responded 2 days ago
Dear Funlovinfella We are appreciative of choosing to join us at The Chelsea Harbour Hotel & Spa. To celebrate your wife's birthday. That you had a great time and that our room, facilities, and personnel exceeded your expectations makes us very happy. We appreciate your nice remarks very much and hope to have you stay with us again soon for an amazing experience. Sincerely, Mohit Aboti Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Akza P Ruby C wrote a review 9 Apr
1 contribution
Chelsea harbour hotel is very close to my heart since a long time i visited this place when i was really young however this time i visited with my husband and my lil one we loved it honestly Smita from reception made it exceptionally beautiful she arranged for a surprise when we were out and we were out of words when we saw a decorated room with rose petals macrons i was speechless. It was truly a beautiful stay thanks alot the whole team for all your efforts.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 5 days ago
Dear akzaprubyc, We were sincerely touched by your warm compliments. We're overjoyed that your recent visit to the Chelsea Harbour Hotel was so memorable, particularly in light of Smita's excellent service. We are grateful of the chance to make lasting impressions with you and your family, and we look forward to having you back for more amazing times. Sincerely, Mohit Aboti Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohammed B wrote a review 9 Apr
1 contribution
I visited at chelsea harbour for a dental meeting however was taken around the property by this helpful lady Smita she showed me restaurant with beatiful view, very spacious spa and pool and rooms that have really good view. I booked the room stayed there and very good stay. Good staff good food and good location
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 5 days ago
Dear mohammedd7165VU, I appreciate your most recent remarks. We are happy that you had a pleasant time at Chelsea Harbour. We are happy to have added to your great experience, Smita and our team. We are excited to have you back for an even more memorable experience. Warm regards, Mohit Aboti Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Namita K wrote a review 9 Apr
1 contribution
Since a really long time i wanted to celebrate my birthday at chelsea and was surprised with amazing service. Smita and khymee you guys are fab well decorated room with chocolates what more could i ask for. My friends had really good time you guys made my day even more special thanks alot! David from bar you recommended some really good drinks thanks thanks…
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 5 days ago
Dear 512namitak I thank you for your excellent feedback. That your birthday occasion was a success makes us extremely pleased. David, Khymee, and Smita are overjoyed to hear that. We hope to have you back soon for more unforgettable Chelsea experiences. Warm regards, Mohit Aboti Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grzegorz L wrote a review 8 Apr
Cambridge, United Kingdom1 contribution
Our recent stay at The Chelsea Harbour Hotel & SPA was a mixed experience, marked by exceptional amenities and service alongside some notable shortcomings. Let me start with the positives. The hotel itself is a gem, exuding elegance and offering spacious, well-appointed rooms that are meticulously clean. Its prime location further adds to its appeal, providing convenient access to nearby attractions. Throughout our stay, I encountered a team of attentive and pleasant staff who were always ready to assist. However, despite these highlights, there were a few notable issues that detracted from the overall experience. The primary concern was the lack of clarity and staff knowledge regarding the packages offered by the hotel. On two separate occasions, I found myself explaining our dinner package to different staff members, which was a bit frustrating. Additionally, upon checkout, I was surprised to find that the bill for food, which should have been included in the room rate according to our package, was presented as outstanding. Furthermore, while the hotel boasts a five-star rating, there were instances where the service fell short of expectations. Specifically, during breakfast, I found the approach of staff members, particularly Caroline on Saturday and Ana Maria on Sunday, somewhat impersonal. Rather than a warm greeting, they simply asked for our room number, which felt impersonal in a luxury setting. In a five-star establishment, I would expect to be addressed by name, acknowledging the personal touch that defines high-end hospitality. Another hiccup arose during our parallel spa treatment booking, where it seemed there was a miscommunication. The treatment lady was unaware that there were two of us scheduled for treatments, which necessitated a discussion with the manager to rectify the oversight. However, to their credit, the issue was resolved promptly within 10 minutes, and the spa treatment itself was a delightful experience. In summary, while hotel offers many desirable features including a beautiful environment, comfortable rooms, and attentive staff, there are areas where improvements could be made to ensure a consistently exceptional guest experience. Clarity regarding packages, personalized service, and enhanced communication between staff members could elevate the hotel to truly standout status in the realm of luxury accommodations. Thank you
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ben James wrote a review 8 Apr
London, United Kingdom2 contributions
I had an afternoon tea with my friend and it was great experience and the staff was so kind and helpful and especially Aditya was so sharp kind and supportive . I hope I’ll be back there with my family and also especially the view of Harbour was so beautiful .
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 5 days ago
Dear Hshshsjwh, We feel honoured that you are enjoying afternoon tea at The Chelsea Harbour Hotel & Spa. That you had a wonderful experience, especially with Aditya's outstanding support, makes us very pleased. We hope to have you and your family visit us again soon so we can take in the beautiful harbour view together. Sincerely, Mohit Aboti Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janene F wrote a review 8 Apr
2 contributions
Our stay was perfect from start to finish. The staff were soo helpful and welcoming. We was greeted by the lovely and friendly Mohit. Thoroughly enjoyed our cocktail which funny enough was named after Mohit 😉. Great views from our room, didn’t even feel like we were in London! Would definitely recommend and will be back to stay again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mohamed Ibrahim, Other at The Chelsea Harbour Hotel & Spa
Responded 5 days ago
Dear 106janenef We appreciate you sharing your wonderful The Chelsea Harbour Hotel & Spa experience! We are overjoyed to hear that everything about your stay was ideal. Mohit will be overjoyed when he hears of your nice compliments. We're happy you liked the room's breath-taking views and the drink that carries his name. We hope to have you back soon for yet another amazing stay! Sincerely, Mohamed Ibrahim Front Of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$416 - $628 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham grand london chelsea harbour hotel london, wyndham london, london wyndham
FORMERLY KNOWN AS
Wyndham Grand London Chelsea Harbour
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
158
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CHELSEA HARBOUR HOTEL & SPA - Now $291 (Was $̶4̶0̶3̶) - UPDATED 2024 Reviews & Price Comparison (London, England) - Tripadvisor

Frequently Asked Questions about The Chelsea Harbour Hotel & Spa
Which popular attractions are close to The Chelsea Harbour Hotel & Spa?
Nearby attractions include 606 Club (0.3 km), Gambado (0.2 km), and Design Centre (0.2 km).
What are some of the property amenities at The Chelsea Harbour Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Chelsea Harbour Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chelsea Harbour Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chelsea Harbour Hotel & Spa?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Chelsea Harbour Hotel & Spa?
Conveniently located restaurants include Lots Road Pub and Dining Room, Yamal Alsham, and Young's - Chelsea Ram.
Are there opportunities to exercise at The Chelsea Harbour Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Chelsea Harbour Hotel & Spa have airport transportation?
Yes, The Chelsea Harbour Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chelsea Harbour Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chelsea Harbour Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Chelsea Harbour Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Portuguese, and Hindi.