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Thistle Trafalgar Square

Whitcomb Street Trafalgar Square, London WC2H 7HG England
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Traveller (525)
Room & Suite (291)
Dining (21)
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About

#516 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Stay in a hidden gem that’s just around the corner from the hustle and bustle of Trafalgar Square, Leicester Square, Piccadilly Circus, Soho and Covent Garden. This Thistle London hotel is surrounded by many of the cities must visit locations including Trafalgar Square, Leicester Square, Piccadilly Circus, Chinatown and Covent Garden. You can make yourself at home in one of our 108 en-suite rooms, dine al fresco on the terrace, or relax with a drink in our stylish, comfortable lounge.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Electric kettle
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, German and 3 more
2,587Reviews58Q+A100Room tips

Reviews
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Traveller rating
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sharon a wrote a review Yesterday
United Kingdom1 contribution
We stayed at the hotel for 5 nights and it was amazing. They catered for all our needs. Staff were super friendly and the room was beautiful. Breakfast was also excellent. I definitely recommend this hotel. Hotel was I a great location, within the Theatreland and many attractions.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Glo wrote a review 17 Mar
Richmond6 contributions2 helpful votes
We did have a problem with the shower over the bath but the position of the hotel, just off Trafalgar Square, makes it such a good location. This is our 3rd visit and find it so convenient for restaurants & theatres.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded yesterday
Dear gloriafank, Thanks for your review. I am happy to hear that you chose our location again, and we are always delighted to have you back to have a great time in London! I am so sorry that we did not make a 5 star experience on this occasion, and I would like to apologise for any inconvenience caused by the shower of the room - I hope my colleagues of the maintenance team managed to resolve the issue in time. I am confident this was an isolated case, and on your next stay we will go back to a 5 star experience! Feel free to contact us on trafalgarsquare@thistle.co.uk and we will be happy to look after your next stay in order to deliver a smooth service with no issues! If you would like to stay in touch, we are always happy to dedicate our time to our guests. Kind Regards, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tanyar0gers wrote a review 15 Mar
1 contribution
Welcoming and friendly hotel. Staff very professional and provide a very effective service. Room clean and comfortable. Coffee and tea provided - a good send. Shop across the road for anything you have forgotten ! Breakfast buffet very good. Great location for business and evening dining.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded yesterday
Dear tanyar0gers, Thanks for this 5 star review! It's great to hear that you enjoyed the hospitality provided by our team. I will also pass your compliments to the housekeeping team for the attentive service. We all look forward to welcoming you back soon! Kind Regards, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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upperwestsider72 wrote a review 9 Mar
New York City, New York83 contributions109 helpful votes
The location is ideal for visiting attractions in central London: right next to the National Gallery on Trafalgar Square, and also down the street from Leicester Square and within easy walking distance of Piccadilly Circus. The hotel is solid: my deluxe king room was a decent size, although the bathroom was small. There were some small glitches in the service: I had to wait in the room while a staff member tried to fix the in-room safe, and couldn't, so he ultimately just brought in a new one and housekeeping removed a soap bar in the bathroom without replacing it. The staff is friendly and helpful. However, the breakfast provided is disappointing. I didn't choose to include it in my package because there are so many cafes and restaurants where a breakfast is cheaper. But for comparison, I did try the hotel's breakfast one morning and it was expensive with a limited selection.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Skip the breakfast plan. You can get a better breakfast across the street or at other nearby...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 1 week ago
Dear upperwestsider72, Thanks for sharing your experience with us. I am glad to hear that your stay was enjoyable, and I hope you had a great time in London! I am also delighted to read your compliments for the room size. Regardless, I am sorry to hear that we did not manage to deliver a 5 star experience, and we will definitely take your comments into account to work on our skills to deliver a better service, and to avoid similar situations in the future. I am confident you will see smooth improvements on your next stay, and we will see a five stare score! Kind Regards, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Camilla O wrote a review 8 Mar
Stockholm, Sweden3 contributions
Ive stayed here in 2016 and 2018 with family. Back then the hotel was great, but unfortunately hasnt been updated since. Its a pity, because the location is fantastic and its quiet too. Rooms were small and not clean, staff was very unfriendly.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 1 week ago
Dear Camilla O, Thanks for takins some of your time to share your thoughts with us. Firstly, thanks for being a loyal guest of our property, and it's great to hear how much you enjoyed the location and the quietness of our hotel. Despite that, I am concerned regarding your comments for the staff and the cleanliness of the room, and you want to share more details about your recent stay, please contact me on pierluigi.toscano@thistle.co.uk and I would like to understand better where we failed, and turn things around on your next stay to deliver an amazing experience like the ones you had in the past. From your comments I understand how dear this property is to you, and our team will be delighted to see you again and be part of a 5-out-of-5 experience! Sincerely, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clarkepa wrote a review 5 Mar
7 contributions
The location and staff were brilliant. Rooms were very comfortable and clean. Staff were very accommodating and friendly. Highly recommend staying here. The atmosphere is very friendly and relaxed. My friends were very impressed by this place.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 2 weeks ago
Dear Clarkepa, Thanks for this amazing review! I am so happy to see that the staff left such a great impression, and the team will be so happy to read your comments! I hope to welcome you back soon for another great experience at Thistle Trafalgar! Kind Regards, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane K wrote a review 4 Mar
Midhurst, United Kingdom32 contributions9 helpful votes
Ideal hotel for our night away in London. We arrived early, so dropped off our bag at reception. Receptionist very helpful. Room was fine. Surprisingly, quiet at night. Breakfast good, lots to choose from. Staff very friendly. Would definitely book again if in London.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 2 weeks ago
Dear JCK80, Thanks for this great review! I am happy to read that your stay was enjoyable, and I look forward to welcoming you back soon for another great experience! Kind Regards, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALss wrote a review 4 Mar
Oxford, United Kingdom62 contributions37 helpful votes
+1
On arrival, we had been upgraded to a ‘larger room’. When we got the room it was an ‘accessibility’ room and bathroom which doesn’t work if it isn’t required. Rails were in the way for the shower. Sink too low and very small, handrail came off every time you tried to use the towel. No mirror by dressing table - had to sit on floor to do hair and make up. Paint peeling off walls by window, lots of mould on secondary glazing. At breakfast, we went to sit at one table and noticed the chairs were dirty but then saw all of them were stained. Reception staff polite but at breakfast 2 staff members blocked the buffet area ‘chatting’. Shame, this had been our go to hotel for London but not now as there is a very different feel to it. Offered an upgrade for next visit when complained but I really done think we will go back - really disappointed and it use to be so nice.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 2 weeks ago
Dear AS423, Thanks for taking some of your time to leave us a review. Firstly, thanks for sharing your feedback with us, and this is an essential way for us to measure our standards. I am sorry to hear that your room was disappointing. I acknowledge we should have been more careful with the room allocation, and our team wanted to cover the extra mile by upgrading your room, and they also offered to move your room. I am also aware that the team left an apology gift in the room, and offered a complimentary upgrade on your next stay with us to fill the gaps occurred this time, and I hope you appreciated the interest of the team to resolve the issue. I also shared your concerns with the management, and we will work together to avoid more unpleasant situations in the future. Regardless, it is such a disappointment to hear a negative comment, and the team is committed in giving the best experience to every guest. I still hope you will give us another chance in the future, and I am confident the team will show you the true standards of our brand. In the meantime, if you have any enquires, please feel free to stay in touch with the hotel. We are always happy to dedicate time to our dear guests. Sincerely, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George T wrote a review 1 Mar
1 contribution
+1
Good eve, I'm not use to write review, but this Hotel highly deserve it. On arrival been told i had an upgrade...looked the same i booked, or prabably the upgrade weee the 26deg in the room..and rheyclaim they are a "green" hotel. Then for 3 times (stayed 3 days/2 nights) i made 3 complains: water in the shower does not drain so that at the end of each shower there was a lake in the bathroom; On the cleaning: that there was an empty bottle hidden in the desk on my arrival and so it remained till my departure; that on the bed sheets there was stain and so it remained. Last but not least one of mine sweather bag disappeared. Congrats to them!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Avoid it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 2 weeks ago
Dear T3786BXgeorget, Thanks for taking some of your time to leave us a review. I am very sad to read that your stay went far below your expectations. We give the outmost importance to our guests' feedback, and your concerns will be raised internally with the team. The last thing I want to hear is a disappointing comment, and rest assured your review will not be left unobserved. I would like to stay in touch and have more details about your stay, and it would be great if you could give us another chance in the future to show you the true standards of our property. Feel free to stay in touch with me on pierluigi.toscano@thistle.co.uk and I will be personally happy to assist you with any enquiry. Sincerely, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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martinjmccann wrote a review Feb 2024
Fareham, United Kingdom1 contribution1 helpful vote
Good central location, breakfast and friendly staff. However the hotel windows had mould around them and the concrete surrounds require attention. Ideal for Leicester Square, Covent Garden and Trafalgar Square.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pierluigi Toscano, Guest Services / Front Office at Thistle Trafalgar Square
Responded 2 weeks ago
Dear martinjmccann, Thanks for your review. I am happy to hear that you found a great location, a friendly staff and enjoyable breakfast. However, I am sorry to hear about the poor room experience. Our team is always on top to resolve all the problems in the room, and the reception team is happy to take feedback and escalate to the maintenance team. I hope this unpleasant event will not keep you from coming back again in the future and give you a 5 star experience. Feel free to contact us directly on your next stay, and we will be happy to look into your next stay and exceed your expectations! Thanks, Pierluigi Toscano Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$389 - $586 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal trafalgar, london hotel london, royal trafalgar by thistle london, thistle trafalgar square
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THISTLE TRAFALGAR SQUARE - Hotel Reviews & Price Comparison (London, England) - Tripadvisor

Frequently Asked Questions about Thistle Trafalgar Square
Which popular attractions are close to Thistle Trafalgar Square?
Nearby attractions include National Gallery (0.1 km), Strawberry Tours (0.2 km), and On The Rocks Bar Crawl (0.3 km).
What are some of the property amenities at Thistle Trafalgar Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Thistle Trafalgar Square?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Thistle Trafalgar Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Thistle Trafalgar Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Thistle Trafalgar Square?
Conveniently located restaurants include Chop Chop, Green Bar at Hotel Café Royal, and Leicester Square Kitchen.
Are any cleaning services offered at Thistle Trafalgar Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Thistle Trafalgar Square?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Hungarian.
Are there any historical sites close to Thistle Trafalgar Square?
Many travellers enjoy visiting Houses of Parliament (1.1 km), Tower of London (3.7 km), and Churchill War Rooms (0.8 km).
Is Thistle Trafalgar Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.