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Phoenix Hotel

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Traveller (528)
Room & Suite (352)
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Overview
  • Excellent31%
  • Very good51%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Dry Cleaning
3 Star accommodation
All hotel details
Additional information
Offers from Phoenix Hotel
Special Offer: Best rates book direct
Offers from Phoenix Hotel
Special Offer: Best rates book direct
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Reviews (1,896)
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1,158 results
Traveller rating
406
521
185
28
18
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Time of year
LanguageEnglish
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406
521
185
28
18
Show reviews that mention
All reviewsbayswater tube stationhyde parkcontinental breakfastsingle roomkensington gardenswestbourne grovenotting hillrestaurants and shopsyogurtcircle lineboiled eggsminute walkquiet streetplace to sleepbreakfast staffthe hotel is cleanexcellent location
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1 - 5 of 1,158 reviews
Reviewed yesterday via mobile

I had a single room and it was somewhat a squeeze. Single bed with a hanging area and a narrow corridor with a compact shower room off it. BUT immaculately clean and well presented with tea & coffee. The staff on checkin and the breakfast...More

Thank Andrew D
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded today

Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

Hotel's Favourite
Reviewed 19 July 2018

Definitely the best hotel ever visited in 8 years in London. Huge breakfast buffet; room clean and silent; position not bad, near Bayswater and Queensway underground stations; personnel very kind and reception available h24. Price competitive indeed. Highly recommended.

Thank lucas86311
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 19 July 2018

Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoy staying with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

Reviewed yesterday via mobile

Three of us stayed here for four days. Yes, the rooms are small. That is normal for hotels in major cities unless you want to pay an arm and a leg. We found the staff friendly and helpful and the location, close to the tube,...More

Thank Joan H
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded today

Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

Reviewed 1 week ago

The Phoenix is first and foremost in an outstanding location a few blocks from Kensington Gardens and the Tube in a very trendy neighborhood with plenty of shopping and eating options. I arrived quite early and wasn't sure I'd have a room ready. After an...More

Thank C_Razzano
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 1 week ago

Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

Reviewed 1 week ago

My room had no AC, and London gets HOT in the summer! They provided a fan, but it was still very uncomfortable. The staff were nice, but one didn't speak English very well. I had to call to ask for a "face cloth" (what I...More

Thank rustinr0gers
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 1 week ago

Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We do not advertise on our website or via other booking agents that our hotel has air conditioning. Each room is equipped with a fan and our front...More

View more reviews
About
Description
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally ...More situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Room Service
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
125
Price range
US$101 - US$222 (Based on Average Rates for a Standard Room)
Also Known As
Best Western London
,
London Best Western
Location
United Kingdom > England > London > Notting Hill
Photos
Traveller (528)
Room & Suite (352)
Dining (35)
Amenities (3)
Business Centre & Event Rooms (2)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
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Questions & Answers
Ask a question
crishe
19 December 2017|
AnswerShow all 6 answers
Response from Guest Relations H | Property representative |
Irons and boards are available on request.
0
Votes
WalesShazza
28 November 2017|
AnswerShow all 7 answers
Response from Guest Relations H | Property representative |
Breakfast is available from 7am to 10am Monday to Saturday and 7.30am to 10.30am on Sunday
0
Votes
StephenA2480
6 November 2017|
AnswerShow all 3 answers
Response from Stez66 | Reviewed this property |
Hello, yes my room was equipped with a fan!
0
Votes
Room Tips
"Upper floor rooms"
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"I would pick a lower level room and something not on the south side of the building."
Read review
"I didn't visit the other rooms."
Read review
"ask if any free upgrades available"
Read review
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