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Phoenix Hotel

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Traveller (510)
Room & Suite (366)
Dining (33)
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Overview
  • Excellent30%
  • Very good52%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“hyde park”(106 reviews)
“single room”(85 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Dry Cleaning
3 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,833)
Filter reviews
1,108 results
Traveller rating
375
509
182
25
17
Traveller type
Time of year
LanguageEnglish
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375
509
182
25
17
Show reviews that mention
All reviewsbayswater tube stationhyde parksingle roomcontinental breakfastkensington gardenswestbourne grovenotting hillrestaurants and shopsyogurtcircle lineboiled eggsshort walkno air conditioningplace to sleepbreakfast staffquiet streetthe hotel is clean
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1 - 5 of 1,108 reviews
Reviewed yesterday via mobile

A quiet corner, fish & chips for me and pork belly for the other meal. Big meal for the pork - delicious I was told. The cod was ok. Enjoyed a couple drinks - good service and reasonable prices. Has TV to watch the World...More

Thank Chris M
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded today

Good afternoon, Many thanks for your review. Unfortunately, I think you may have reviewed the incorrect hotel. Our restaurant is open for breakfast and offers all our guests a full continental breakfast. We also have a bar where our guests can enjoy a drink and...More

Reviewed 4 days ago

I have been visiting this hotel for 14 years as part of a large group. The staff are so welcoming, accomodating and friendly that we just have to keep on going back. Nothing is a problem or a hassle for them. The buiding itself has...More

1  Thank cateygreeneyes
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 3 days ago

Good morning, Many thanks for your brilliant review of the Phoenix Hotel London! It is always a pleasure to welcome you back every year and we look forward to your next visit. We are so delighted that you continue to choose our hotel year after...More

Reviewed 5 days ago

Nice little hotel in Kensington, minutes away from Bayswater Tube Station. Well maintained, although very small rooms, good continental breakfast with hot eggs, toasts, selection of ham/cheese slices, yogurt, pastries etc. The best thing about it is, probably, the location, on a quiet street but...More

Thank Amenohi
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 4 days ago

Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and the location of our hotel. We look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

Reviewed 6 days ago via mobile

I am in two minds about this review. I stay in london very frequently and often struggle to find decent accommodation in the right place at a price within my public sector budget. Finally, after decades of searching I seem to have a clean room...More

Thank mozart21
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 5 days ago

Good morning, Many thanks for your brilliant review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. We will make sure that we have a room available...More

Reviewed 1 week ago via mobile

Perfect location within very short walking distance of two tube lines so getting around is a breeze. The room is small but not uncomfortably so, normal for London standards and fine for a couple. The area is very safe with an abundance of amenities. Only...More

2  Thank supriya87
Response from Guest Relations H, Guest Relations Manager at Phoenix HotelResponded 1 week ago

Good afternoon, Many thanks for your review of the Phoenix Hotel London. You feedback is much appreciated. We are so glad that you enjoyed your stay and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Bar/Lounge
Details
Price range
US$115 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#248 Business Hotel in London
#359 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#248 Business Hotel in London
#359 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (510)
Room & Suite (366)
Dining (33)
Business Centre & Event Rooms (2)
Nearby
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As West London's friskiest corner, Notting Hill more
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that's brought the affluent area so much worldwide
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Questions & Answers
Ask a question
crishe
19 December 2017|
AnswerShow all 6 answers
Response from Guest Relations H | Property representative |
Irons and boards are available on request.
0
Votes
WalesShazza
28 November 2017|
AnswerShow all 7 answers
Response from Guest Relations H | Property representative |
Breakfast is available from 7am to 10am Monday to Saturday and 7.30am to 10.30am on Sunday
0
Votes
Stephen A
6 November 2017|
AnswerShow all 3 answers
Response from Stez66 | Reviewed this property |
Hello, yes my room was equipped with a fan!
0
Votes
Room Tips
"I chose a single room and it’s not only completely secure but quiet. It’s great for women traveling alone."
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"I have found all the rooms good, particularly since the refurb"
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"Covenient and quiet"
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"Avoid the small rooms, furnished in two levels. It is like being squeezed in a broom locker."
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