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Phoenix Hotel

1,766 reviews
#262 of 1,081 Hotels in London
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Traveller (508)
Room & Suite (368)
Dining (31)
Overview
  • Excellent29%
  • Very good52%
  • Average16%
  • Poor2%
  • Terrible1%
Travellers talk about
“tube stations”(117 reviews)
“hyde park”(106 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Dry Cleaning
3.0 Star Hotel
All hotel details
Offers from Phoenix Hotel
Special Offer: Continental breakfast inc
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,766)Write a Review
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1,070 results
Traveller rating
355
494
179
25
17
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355
494
179
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17
Show reviews that mention
All reviewstube stationshyde parkcontinental breakfastsingle roombayswater queenswaykensington gardenswestbourne grovenotting hillyogurtrestaurants and shopscircle lineboiled eggssafe areano air conditioningminute walkplace to sleepbreakfast staff
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1 - 5 of 1,070 reviews
Reviewed yesterday

Only checked in today so have yet to have slept. first impressions. - Good Location, fairly quiet - Easy walk from Bayswater Tube - Clean - Staff friendly and efficient - Rooms Small, basic but clean. Room is very basic, and very small - however...More

Thank KATS290411
Hotel's Favourite
Reviewed 8 June 2017

I've stayed in the hotel twice and found it welcoming, comfortable and excellent value. The hotel location is very easy to reach by train and the area is lively and pleasy. Kensington Gardens are very close by and make an excellent place for a stroll....More

2  Thank Deborah W
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 9 June 2017

Thank you for your positive comments and for awarding Phoenix Hotel your top score! We are delighted to know that you are one of our returning guests and we look forward to welcome you back next time you visit London!

Reviewed 2 days ago via mobile

I have just returned from a few days in London and stayed at this great little hotel. Just one stop on the tube from Paddington and situated in a quieter part of London, with plenty of places to eat and enjoy a drink. The hotel...More

1  Thank Carolineannehancock
Reviewed 2 days ago via mobile

I am a 2 night a week regular at the Phoenix & all I can say it is clean, comfy & has really lovely staff both day & night. Plus it is in a great location for travel into the west end, to Heathrow or...More

1  Thank Catherine L
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded yesterday

Dear Catherine, I was so pleased to read your fantastic review about Phoenix Hotel and thank you for choosing to spend your London visits with us. Thank you for your kind comments with regards to comfort, cleanness and friendly helpful staff . I will gladly...More

Reviewed 5 days ago

I only stayed for one night, and I had a single room, so although the room was small, it was comfortable and clean. The staff at reception was very friendly and helpful. The breakfast was very good. I highly recommend this hotel and I would...More

Thank Daniel_Clayton
Response from Phoenix H, Guest Relations Manager at Phoenix HotelResponded 3 days ago

Dear Daniel, I would like to thank you for sharing your wonderful feedback and rewarding us five stars. We are delighted you enjoyed your stay and highly recommend the Hotel. Looking forward to welcoming you back very soon again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Dry Cleaning
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$107 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#249 Business Hotel in London
#360 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#249 Business Hotel in London
#360 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (508)
Room & Suite (368)
Dining (31)
Business Centre & Event Rooms (2)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
Questions & Answers
Ask a question
crishe
19 December 2017|
AnswerShow all 6 answers
Response from Phoenix H | Property representative |
Irons and boards are available on request.
0
Votes
WalesShazza
28 November 2017|
AnswerShow all 7 answers
Response from Phoenix H | Property representative |
Breakfast is available from 7am to 10am Monday to Saturday and 7.30am to 10.30am on Sunday
0
Votes
Stephen A
6 November 2017|
AnswerShow all 3 answers
Response from Stez66 | Reviewed this property |
Hello, yes my room was equipped with a fan!
0
Votes
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Room Tips
"Avoid the small rooms, furnished in two levels. It is like being squeezed in a broom locker."
Read review
"stayed in room 316 with a good view to the gardens."
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"Try to be in higher floor to have better view."
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"1st floor mezzanine room"
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