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All reviews train station city centre car park limited parking ring road what it says on the tin free wifi great shower an overnight stay curve theatre short stay enjoyed my stay stayed here for one night a great nights sleep reception area comfy bed business trip
Although the hotel is very close to the station, there is no sign on the back of the hotel to advertise the Ibis brand to rail travellers.
Having located the front entrance, I climbed the stairs to the first floor reception and though I had...More
Difficult to find Flags obscured by overgrown trees . 15 minutes wasted finding just to find very average accommodation Pod style which is OK but poor food Fish and Chips over £11 wow ! French fries not chips , child size fish and peas...More
I checked in Friday night and paid extra for a late checkout. (5pm checkout). So before going to bed, i hung the do not disturb sign outside the door as you would, but that didn't stop housekeeping to WALK IN my room, without knocking and...More
This hotel is very average and basic, but get's a 3 out of 5 simply because of the location. The hotel is right next to Leicester station, a five minute walk if that. You can even cut a few minutes off by cutting through the...More
Response from Ibis C, General Manager at Ibis LeicesterResponded 6 days ago
Thank you for taking the time to write such a detailed review, and please accept my apologies for the situation you experienced. Your feedback is very important to us and I can assure you that your comments, observations and suggestions have been fully taken on...More
Basic hotel. When we got there we always look around the room, there was a handy phone you can use in the room for room service etc but ours didn’t work, went into the bathroom, two towels. My husband had to go and ask for...More
Response from Sarah C, General Manager at Ibis LeicesterResponded 2 weeks ago
Thank you for taking the time to write a review. I am sorry to hear of the situation you experienced and will act upon your feedback immediately. I do hope you may choose to stay with us again, and rest assured our staff are on...More