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Riverside Hotel

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Traveller (263)
Room & Suite (148)
Dining (51)
Overview
  • Excellent35%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“the river”(283 reviews)
“swimming lessons”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Riverside Hotel
Announcement: BOOK DIRECT
Offers from Riverside Hotel
Announcement: BOOK DIRECT
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Reviews (1,228)
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1,214 results
Traveller rating
438
483
203
59
31
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LanguageEnglish
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438
483
203
59
31
Show reviews that mention
All reviewsthe riverswimming lessonsleisure facilitiessauna and steam roomswimming poolkendal castlecar parklovely hoteltown centreself servicefamily roomgood sizeironing boardevening mealbuffet breakfastshort breaknight break
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1 - 5 of 1,214 reviews
Reviewed today

We had booked four single rooms weeks ahead of a golfing trip via booking.com and re-checked the week before travelling. Having parked and trudged into the hotel with luggage it became immediately evident we had a problem.The receptionists body language was very defensive, she would...More

Thank Romiley
Hotel's Favourite
Reviewed 16 February 2018 via mobile

Just had a wonderful 3 days at the Riverside. A well located hotel just over the bridge to the town centre. Good service by all staff, rooms were very clean and spacious overlooking the river , the breakfast was tasty and it was nice to...More

5  Thank needsholiday
Response from The_ManagerSLH, Manager at Riverside HotelResponded 16 February 2018

Thanks very much for your visit and wonderful review. We love 5 star ratings and it helps us to no end so thanks for that too! All of the staff and chef too appreciate your comments about their hard work and service. With a future...More

Reviewed yesterday

We had lovely room the kendal castle suite. It was nice big suite separate lounge area with lovely views over the river on two sides. The bedroom was big as was the bed! The bathroom very nice and clean. The staff attentive and polite. The...More

Thank Joanne H
Response from The_ManagerSLH, Manager at Riverside HotelResponded yesterday

Thanks for your lovely review and stay! We're so pleased you enjoyed the Kendal Castle Suite, a firm favourite of guests that's for sure! All of your comments, from those about our hard working staff to the breakfast are very appreciated. The 5 star rating...More

Reviewed 2 days ago via mobile

On arrival room bins had not been emptied room very grubby We where on a coach tour the food was dreadful shame as a lovely situation Staff need training had no idea how to wait on table, Fire door lock,staffing partying in bar so we...More

Thank jann1948
Response from The_ManagerSLH, Manager at Riverside HotelResponded yesterday

We are very disappointed to read these comments especially as we obviously take cleanliness, service and food very seriously and work hard at them everyday. We apologise that you had a disappointing stay and will certainly look to improve on the feedback. Many thanks.

Reviewed 3 days ago via mobile

Have stayed here on numerous occasions. Visited this time with our two grandchildren. Booked two rooms with an interconnecting door. Both rooms were a good size, clean, and facing the river. A buffet breakfast got us all of to a good start for the day....More

Thank Stefan C
Response from The_ManagerSLH, Manager at Riverside HotelResponded yesterday

Thanks very much for visiting once again and writing your nice review! We love 5 star ratings and they help us a great deal too, so thank you for that! I'm sure we will be seeing you again, we'll look forward to it. Thank you.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$105 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$105 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (263)
Room & Suite (148)
Dining (51)
Pool & Beach (1)
Amenities (15)
Questions & Answers
Ask a question
Sue S
15 August 2018|
Answer
Response from waynefissioli | Reviewed this property |
No the riverside doesn’t have air conditioning. As we have just traveled England this June and found that a lot of accommodations no not have air conditioning you should inquire before you book .
0
Votes
juleswils
25 February 2018|
Answer
Response from Barbara R | Reviewed this property |
sorry for late reply, we checked in at 2.30 and our room was ready
0
Votes
juleswils
25 February 2018|
AnswerShow all 3 answers
Response from The_ManagerSLH | Property representative |
Hello, thanks for your question. Check-in is at 3pm as Barry mentioned!
0
Votes
Room Tips
"Chance would have been a fine thing"
Read review
"Ask for the Bellingham suite - it will blow your mind when you walk in the room!"
Read review
"nice room look over the river"
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"No air conditioning so don’t stay on hot dsys"
Read review
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