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Mercure Winchester Wessex Hotel

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Paternoster Row, Winchester SO23 9LQ England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (505)
Room & Suite (130)
Dining (29)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 12 hotels in Winchester
Location
Cleanliness
Service
Value
In response to COVID-19 and government guidelines we have closed the hotel except for key workers and government approved bookings. Our thoughts remain with everyone impacted around the world. We look forward to welcoming you back soon.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, French, German, Hungarian and 1 more
2030Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
mrscoml wrote a review 18 Sep
Walmer, United Kingdom392 contributions207 helpful votes
+1
This hotel is so shabby it’s almost embarrassing……we had stayed here 5 years ago and don’t remember it being as scruffy as it is. For nearly £300 for two nights we had expected a little more luxury. We stayed two nights and originally booked a standard room. This room turned out it be adjacent to the kitchen extractor unit, we asked to change but we’re told there was nothing available facing away from the unit. So we bit the bullet and asked for an upgrade to a premier room for £30 per night. This gave us a room facing the cathedral but bizarrely with no drawer unit which had been in the other room. The mini bar had two small bottles of coke and two small bottles of water but no bottle opener. There was a Nespresso machine with espresso cups…milk and coffee sachets and a kettle were in a dresser. Check in was awkward, we arrive at 2.40 and as we expected waited for a room by getting a drink in the bar but paid, ready for the room to be allocated at three. At five past three I was told the room wasn’t ready and I had to check in, I explained we’d already checked in and suddenly the room was available. There was a catch which we found out the next afternoon, rooms are not made up unless you request it…..we were not told this on check in but there is a small notice on the front desk which we saw this morning on check out. The upgrade fee was refunded. Breakfast was excellent, Rebekah is cheerful and hard working. I’m attaching photos of worn furniture and carpet in the premier room and stained carpet in the corridor outside our room. We cannot think we would ever stay in such a shabby hotel again, it’s a shame as it could be wonderful. Although there is a sign asking guests to wear masks in public areas this was never requested.
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Date of stay: September 2021
Location
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Room Tip: Sadly think all are same.
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LDKBristol wrote a review 18 Sep
Bristol, United Kingdom7 contributions2 helpful votes
Seems a common theme here to what I experienced. Room cancelled due to a technical issue over card pre payment not happening (despite messaging hotel to flag issue & solve), room cancelled then ‘you’re welcome to rebook, the room price has doubled though & we won’t budge from that’. If you really want to stay here suggest you pre pay at time of booking.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: If you really want to stay here on a specific date, make sure you check T&C’s & keep a close eye...
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Gordon Sutton wrote a review 17 Sep
1 contribution1 helpful vote
When I booked this hotel a few weeks before staying I ended up paying £291 for 2 nights. To my amazement this did not include breakfast. The hotel boast being 5 stars and when you enter the lobby you can be impressed , however from there it really goes down hill. The carpets are disgusting, the rooms are very jaded , the furniture is old and looks delapidated . The pillows are terrible just foam. The floor tiles in bathroom are cracked . When I checked out they did the usual thing of asking have you enjoyed your stay but no acknowledgment when I said no. Staff and service poor .what really rubbed salt into the wound one of our party left it until the day before to look and got the room for £130 including breakfast and car park. Be warned
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Date of stay: September 2021
Rooms
Location
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FlyingSeagull wrote a review 16 Sep
Brighton, United Kingdom17 contributions9 helpful votes
Complete indifference from the young man at reception upon arrival. Breakfast room staff left a lot to be desired. The man responsible for our room on the second floor and numerous others was really hardworking and helpful. Corridor carpet had some absolutely disgusting stains - I shudder to think what they were. Room furnishings have seen better days. The bed was comfortable.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
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Location
Cleanliness
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Sleep Quality
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negreen21 wrote a review 15 Sep
London, United Kingdom348 contributions224 helpful votes
+1
4 star. Er, um I think maybe it had been in the 1970s however the intervening period has been unkind. No air con no mini bar limited cleaning ability of staff. I have added a selection of photos. Maybe it’s a look that they are going for and I missed it
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Date of stay: September 2021Trip type: Travelled solo
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PRICE RANGE
US$61 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure wessex winchester hotel winchester, accor wessex winchester, mercure winchester
LOCATION
United KingdomEnglandHampshireWinchester
NUMBER OF ROOMS
94
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Frequently Asked Questions about Mercure Winchester Wessex Hotel
Which popular attractions are close to Mercure Winchester Wessex Hotel?
Nearby attractions include Incognito (0.2 km), ClueCapers Limited (0.2 km), and Winchester Cathedral (0.2 km).
What are some of the property amenities at Mercure Winchester Wessex Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Mercure Winchester Wessex Hotel?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Mercure Winchester Wessex Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Winchester Wessex Hotel?
Conveniently located restaurants include Shoal, Kyoto Kitchen, and Greens Bar & Kitchen.
Is Mercure Winchester Wessex Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Winchester.
Are any cleaning services offered at Mercure Winchester Wessex Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Winchester Wessex Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Winchester Wessex Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Winchester Wessex Hotel?
The staff speaks multiple languages, including English, French, German, Italian, and Hungarian.
Are there any historical sites close to Mercure Winchester Wessex Hotel?
Many travellers enjoy visiting Hospital of St Cross (1.7 km), Winchester Cathedral (0.2 km), and Winchester City Mill (0.3 km).