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Holiday Inn Southampton, an IHG hotel

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Herbert Walker Avenue, Southampton SO15 1HJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (412)
Room & Suite (216)
Dining (13)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Southampton, an IHG hotel
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 30 hotels in Southampton
Location
Cleanliness
Service
Value
From May 2018 Holiday Inn Southampton boasts 133 newly refurbished bedrooms with en-suite, air-con and wi-fi. We are adjacent to the docks so our pre-cruise package rate is available which includes Breakfast, Car Parking & transfer to the Terminal which you can book direct with the hotel. During your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's Park, we also host to the PSP Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. The hotel's meeting room academy has 5 spacious and air conditioned suites ideal for any occasion or event up to 180 people. Spirit Health Club which includes an indoor swimming pool, gym and sauna. We have Starbucks coffee available in our new open lobby space together with a relaxing space to wine and dine. Accessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply)
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Breakfast available
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Hair dryer
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Polish, Portuguese
1729Reviews54Q+A100Room tips
Traveller rating
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Popular mentions
christophersawyer wrote a review Yesterday
Corby, United Kingdom75 contributions44 helpful votes
I have stayed at this hotel before and always had a great stay but this time I had a few minor niggles mainly with the staff. My check in experience wasn't great - Jose appeared distracted and not very welcoming. Also the staff in the restaurant at dinner were not great - there was a long wait before someone took my order. No-one asked if everything was ok - they seemed to spend a lot of time talking amongst themselves. The rest of the staff were great both at breakfast and on check out. The room was spotlessly clean and the bed very comfortable. Food at dinner was great and so was breakfast. Although I experienced some minor niggles it hasn't put me off coming again the next time I am in Southampton
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Higher floor for a better view over Southampton Water
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Chandraprakash J wrote a review Nov 2021
1 contribution
the food was too good and the restaurant staff is really really kind and polite specially Seema and Violetta. i was late for breakfast and they still managed to help me get my breakfast. excellent service and stay
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Date of stay: November 2021Trip type: Travelled on business
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Nigel G wrote a review Nov 2021
1 contribution
Very nice hotel the external impression isn't great as the building needs painting . The rooms were very clean and presentable . We were asked to pay £15 to park but when I challenged i don't pay to park in a hotel that I have just paid for ! They waived the £15 charge .
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Norman Cardoso, Other at Holiday Inn Southampton, an IHG hotel
Responded 2 weeks ago
Dear Greesty, Thank you for your review and kind comments about the room cleanliness and maintainece. It's a busy and challenging time and I am beyond proud of the efforts being put in by each and every member of our team, your recognition will mean a great deal. The hotel is set to undergo a refurbishment in the near future and the painting of the hotel on the outside are scheduled within the refurbishment plan. The car parking on offer at the hotel is very competitive within the area and is well received by guest at the hotel. I look forward to welcoming you back at the hotel and will ensure you have a seamless experience. Warm Regards, Norman Cardoso Operations Manager
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mazzymaz wrote a review Nov 2021
Towcester, United Kingdom43 contributions24 helpful votes
+1
I am an Elite IHG member and Holiday Inns are my "Go To" hotels. However this visit had a few issues. I'll start with the Negatives. 1. The Hotel looks old and tired externally. 2. No advisory mask wearing signs. Staff were all maskless. 3. My Executive sea view room cost £220 for 2 nights. Lovely big room but the paint work on the doors and skirting boards was chipped and grubby. Bathroom door knob was tacky possibly glue or paint I avoided touching it if I could. 4. Paint work issues have been reported in previous reviews. This hotel needs refurbishing fully. 😊Positives 1. All the staff that I came across were very nice. 2. Breakfast was plentiful and well presented. Simmi checked that all guests were OK and managed the breakfast area well. 3. View from my room was brilliant especially when there was a Cruise ship in port. 4. Bed/Room clean and comfy 5. Ample parking at £15 per day Okay stay but again this hotel is in need of some tender loving care in places.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Norman Cardoso, Other at Holiday Inn Southampton, an IHG hotel
Responded 2 weeks ago
Dear Mazzymaz, Thank you for your review and kind comments about Simmi in particular. It's a busy and challenging time and I am beyond proud of the efforts being put in by each and every member of our team, your recognition will mean a great deal. The housekeeping team work tirelessly to ensue the hotel is immaculate and will pass on your feedback to them. The car parking on offer is very competitive within the area and is well received by guest. The hotel is going through an exciting phase as we are going to refurbish the hotel in the near future and will be restored to its full glory. The team go through a stringent cleaning process as well ensuring social distancing is adhered throughout the hotel, as wearing mask is not mandatory it is the discretion of guest and staff whether they want to wear a mask. I look forward to welcoming you back to hotel in the near future. Warm Regards, Norman Cardoso Operations Manager
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gavin e wrote a review Nov 2021
Southampton, United Kingdom57 contributions26 helpful votes
Had a wonderful afternoon tea here with family on a lovely table in a bright and airy part of the restaurant. We were looked after by Simmy who was just perfect, very attentive and always smiling, would defintely return.
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Date of stay: October 2021
Location
Cleanliness
Service
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Response from Norman Cardoso, Other at Holiday Inn Southampton, an IHG hotel
Responded 2 weeks ago
Dear Gavin E, Thank you for the 5 star review, we are glad you enjoyed your time with us and you had a great experience. We have reviewed our afternoon tea offering to ensure it always exceeds expectations, and the range of tea offering is included in this, the Chef will be delighted with the feedback. Simmi is an asset to the team and is great role model for the team and will pass your feedback to her . Look forward to welcoming you back to the hotel and will ensure you have a great time with us. Warm Regards, Norman Cardoso Operations Manager
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PRICE RANGE
US$79 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn southampton hotel southampton, southampton holiday inn
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
133
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Frequently Asked Questions about Holiday Inn Southampton, an IHG hotel
Which popular attractions are close to Holiday Inn Southampton, an IHG hotel?
Nearby attractions include Tudor House and Garden (0.2 km), Westquay Shopping Centre (0.4 km), and Showcase Cinema de Lux (0.3 km).
What are some of the property amenities at Holiday Inn Southampton, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
Which room amenities are available at Holiday Inn Southampton, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Southampton, an IHG hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Holiday Inn Southampton, an IHG hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Southampton, an IHG hotel?
Conveniently located restaurants include Mexifun, Bayleaf Kitchen, and Kuti's Brasserie.
Are any cleaning services offered at Holiday Inn Southampton, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Southampton, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Southampton, an IHG hotel?
The staff speaks multiple languages, including English, Portuguese, and Polish.
Are there any historical sites close to Holiday Inn Southampton, an IHG hotel?
Many travellers enjoy visiting Tudor House and Garden (0.2 km), Eling Tide Mill Experience (5.3 km), and Bargate (0.5 km).
Does Holiday Inn Southampton, an IHG hotel have any great views?
Yes, guests often enjoy the harbour view available here.