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River Haven Hotel

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Winchelsea Road, Rye TN31 7EL England
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Traveller (69)
Room & Suite (54)
Dining (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#7 of 9 hotels in Rye
Travellers' Choice
See why so many travellers make River Haven Hotel their hotel of choice when visiting Rye. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you. Rooms at River Haven Hotel provide a flat screen TV, and guests can stay connected with free wifi. In addition, while staying at River Haven Hotel guests have access to room service and newspaper. You can also enjoy free breakfast. Need a place to park? Free parking is available at River Haven Hotel. Given the close proximity of popular landmarks, such as St Anthony of Padua (0.1 mi) and Mermaid Street (0.1 mi), guests of River Haven Hotel can easily experience some of Rye's most well known attractions. If you are interested in exploring Rye, check out one of the art galleries, such as Rye Art Gallery, Purdie Gallery, and Art and Soul Gallery. We’re sure you’ll enjoy your stay at River Haven Hotel as you experience all of the things Rye has to offer.
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Winchelsea Road, Rye TN31 7EL England
Getting there
Heathrow Airport101 kmSee all flights
Lydd Intl Airport14 kmSee all flights
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412Reviews1Q+A100Room tips
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941whirly_10 wrote a review 12 Sep
Leeds, United Kingdom356 contributions137 helpful votes
Stayed 5 nights in a river view room, which was comfortable and spacious with plenty of storage, bathroom with shower over bath, tv, free Wi-fi very slow, basic refreshments tray and sparse toiletries. Had an issue with cleanliness of room which was rectified. Room not cleaned during stay but could request clean towels and tea etc top up. Breakfast was ok with a choice from a hot selection, no cereal or fruit but good granola pot, service efficient and friendly. The hotel has a pleasant bar and outside seating overlooking river and is a 5 minute walk to the town with great shops, restaurants and quaint bars.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: River veiw rooms quieter than road side.
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Response from Stuart Pope, General Manager at River Haven Hotel
Responded 4 days ago
Thank you for your review. We are glad you enjoyed the location of our hotel and your time in Rye. A lot of the processes we employ at the moment are related to coming out of restrictions. Breakfast is served to the table to avoid unnecessary handling of foods hence no fruit or pastries. Rooms are serviced on request. this is for your safety and that of our housekeeping team, Some of our team are not yet fully vaccinated due to age. The refreshments trays in the rooms carry several choices of tea bags and coffee. We also provide water and biscuits. I don't see how how that can be described as basic. Toiletries are limited by supply. We are struggling to source soap tablets and body wash but will provide what we can.
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EleanorS28 wrote a review 11 Sep
Essex, United Kingdom28 contributions22 helpful votes
The River Haven Hotel is an excellent location for walking into Rye, offers value for money and has lots of (free) parking available. The breakfast was nice and the staff were friendly. However, we booked a superior double and whilst the size of the room was good, it didn't really have a superior feel to it. The Wi-Fi was non-existent, the tv was tiny, the view wasn't as good as it appeared in the pictures and the bathroom needs a bit of updating. We also had to hand in our key everytime we left the hotel in case of a fire, which felt a bit strange and is not something I've ever been asked to do at other hotels.
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Date of stay: September 2021
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Response from Stuart Pope, General Manager at River Haven Hotel
Responded 5 days ago
Thank you for your review. Superior Doubles are a larger room with a king sized bed and an uninterrupted view of the river. The river is tidal and so ebbs and flows twice a day and the river level changes constantly. The view from your window is no different to the pictures online except for the ever changing water. We have recently had new routers installed for the WiFi and have had no complaints. The bathrooms are our next project to be updated. You are asked to hand in your keys, partly for fire regulations and also because we do not have 24 hour Reception cover. Our Night Porter needs to know who is out before he locks up for the night.
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MCB27Northampton wrote a review Aug 2021
Northampton56 contributions32 helpful votes
Had a very good stay at River Haven Hotel. Stayed for 2 nights in a lovely ground floor room with outside patio area with table & chairs. The room was very clean and looked like it had been recently decorated with a new carpet. The staff were very welcoming and helpful. Excellent location with parking, just a short walk into Rye.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Stuart Pope, General Manager at River Haven Hotel
Responded 2 weeks ago
Thank you for your review. We are glad you enjoyed your stay with us and your visit to our beautiful town, We hope we can welcome you back in the future.
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Jo Ward wrote a review Aug 2021
United Kingdom141 contributions63 helpful votes
Rye is a very quaint and beautiful place to visit and the River Haven is an ideal place to stay. It is a short and pleasant walk along the River Bank and you are immediately at the bottom of Mermaid Street. Our room was lovely and spacious with river view. We ate dinner in the hotel as the town was very busy and it was very good. The breakfast was also a very good standard.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Stuart Pope, General Manager at River Haven Hotel
Responded 4 Aug 2021
Thank you for your review. We are so glad you enjoyed our beautiful town and that your stay with us was pleasant. We hope we can welcome you back in the future.
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Julia A wrote a review Jul 2021
3 contributions3 helpful votes
We stayed for one night whilst visiting Rye. The staff are absolutely charming and extremely helpful. I was in a ground floor twin room and my friend was in a first floor double bed room. We tried to book two double bed rooms but they only had one left and a twin, which was not a problem. The room was a good size and the bed comfortable. The bathroom had a bath with shower, very acceptable. As per another review pointed out the tv is small but as I wasn’t spending any real time in my room that wasn’t a problem. The tea making facilities were very limited, it would have been nice to have a green/fruit tea alternative to Tetley and Nescafé. Also there wasn’t any bottled water in the twin but my friend in the double had two bottles of water. I personally like to use bottled water in my kettle. I went to reception and explained that housekeeping had forgotten to leave water in my room and was told that twin rooms don’t get water. That was such a shame that happened because it just doesn’t make sense as the cost of the double and the twin were the same. I didn’t complain I just purchased two bottles of water from the bar. 🤷‍♀️ Breakfast was very good, lots of choice and cooked very nicely.
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Stuart Pope, General Manager at River Haven Hotel
Responded 26 Jul 2021
Thank you for your review. We are glad you enjoyed your stay with us. We do have alternatives to breakfast tea and coffee, Reception would have only been too glad to source you some green or herbal teas. Your friend was given water as she had a Superior Room rather than a standard.
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LOCATION
United KingdomEnglandEast SussexRye
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Frequently Asked Questions about River Haven Hotel
Which popular attractions are close to River Haven Hotel?
Nearby attractions include The Storymaster's Tales Interactive Theatre (0.2 km), St. Mary's Parish Church (0.3 km), and Kino Rye (0.3 km).
What are some of the property amenities at River Haven Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at River Haven Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at River Haven Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to River Haven Hotel?
Conveniently located restaurants include The Grapevine Champagne & Piano Lounge, Fletcher's House, and Mahdi Lounge.
Is River Haven Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Rye.
Are there any historical sites close to River Haven Hotel?
Many travellers enjoy visiting St. Mary's Parish Church (0.3 km), Mermaid Street (0.2 km), and Lamb House (0.2 km).
Does River Haven Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is River Haven Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.