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We booked 3 nights at this hotel through booking.com as a little getaway. The pictures must have been taken ALONG time ago because our room (seaview room) was very grubby. Furniture was old and worn, carpet had some big horrible stains, walls and ceiling looked...More
We have just spent 2 nights at the dirtiest and most uncomfortable hotel ever! We booked privileged level and privileged it was not. No wardrobe or drawers to put things in. Just one very uncomfortable chair. The room was nothing like the pictures. It is...More
After reading all the negative reviews about this hotel, my partner and I went in with low expectations expecting a run-down hotel with unfriendly staff.
I am pleased to say, we were very surprised how fantastic this hotel was and how helpful the very friendly...More
My daughter had booked me a night as a treat at the Mercure hotel. We stayed in bed and breakfast previously but was going to be spoilt having a 4* stay costing over £200. When we arrived on 21st July we was taken to a...More
Bathroom very dated, they forgot about it when redecorating the bedroom!! Orange tiles and old fashioned shower curtain, along with a really old overhead shower. Other areas of the hotel looking very dated and tired too. Not worth the £180 We paid for...More
Response from GMBrighton, General Manager at Mercure Brighton Seafront HotelResponded today
Thank you for your comments after your recent stay. The hotel pricing is market appropriate and the car parking prices are the cheapest of all the hotel on the seafront who have this facility. I am pleased you found the staff friendly with nice fresh...More