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Hallmark Hotel Bournemouth West Cliff

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Traveller (442)
Room & Suite (259)
Dining (42)
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Overview
  • Excellent23%
  • Very good27%
  • Average23%
  • Poor14%
  • Terrible13%
Travellers talk about
“spa break”(55 reviews)
“west cliff”(42 reviews)
“a lovely stay”(29 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (2,118)
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All reviewsspa breakwest cliffa lovely stayself serviceleisure facilitiesshort breaktown centre
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1 - 5 of 2,109 reviews
Reviewed 6 days ago via mobile

The hotel looks terrible from the outside. Not a good first impresion at all. After walking in, however, was pleasantly surprised by the reception area, which is quite nice. But, there was no receptionist to greet us for almost 15minutes upon arrival, as only one...More

Thank KristinaS627
Reviewed 6 days ago

This afternoon my friend took me to this hotel for my birthday for an afternoon tea. The grumpy girl who greeted us said there was no record of my friends booking, no apologies were offered or efforts made to see what mistake had been made....More

Thank spankyredhead
Reviewed 1 week ago

We had originally booked an overnight stay but due to a situation change we had to spend two nights, the hotel were very accommodating. The hotel was clean and the rooms were lovely. We could use the sauna/pool but unfortunately didn't get around to it....More

1  Thank Stacey B
Reviewed 2 weeks ago via mobile

Stayed at hotel as a celebration for our anniversary. Good points: large room, comfortable and clean, good nights sleep, excellent breakfast, good pool and great duty manager Phillip. Bad points: crap reception staff - ordered champagne, paid for on arrival and NEVER GOT IT, on...More

Thank Tiamaria54
Reviewed 2 weeks ago

After recently completing the London Marathon my feet were ready to have some luxury and attention. Being local l have visited the spa in this hotel before and it has always been great. Kimmie on the reception went through what a luxury pedicure would be...More

Thank louisethomas5
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$81 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Bournemouth
#15 Luxury Hotel in Bournemouth
#16 On the Beach Hotel in Bournemouth
Room types
Non-Smoking Rooms
Details
Price range
US$81 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Bournemouth
#15 Luxury Hotel in Bournemouth
#16 On the Beach Hotel in Bournemouth
Room types
Non-Smoking Rooms
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Traveller (442)
Room & Suite (259)
Dining (42)
Pool & Beach (26)
Amenities (24)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Robert C
27 October 2017|
AnswerShow all 8 answers
Response from carrie13x | Reviewed this property |
Yes it is free to use the pool. The spa area with pool, Jacuzzi, sauna, steam room, aromatherapy cave and relaxation room is an extra £8 per person. This includes use of a bathrobe and slippers. If you want to use the... More
1
Vote
tieganlove
24 September 2017|
AnswerShow all 6 answers
Response from diana_davies7 | Reviewed this property |
I was very happy with the hotel. The staff were friendly and very helpful and the spa was great. The extra pool on the ground floor also looked inviting. The breakfasts were very adequate and only once we ate an evening meal... More
1
Vote
Room Tips
"Very clean and plesant but could do with more milks in the room."
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"We were on the north side. Quite glad because the sun was so strong and we didn't get it streaming in our..."
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"AC or a better fan would be nice 😀"
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"Put air con in"
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