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Mercure Exeter Southgate Hotel

Traveller (256)
Room & Suite (145)
Dining (33)
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Southernhay East, Exeter EX1 1QF England See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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Offers from Mercure Exeter Southgate Hotel
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,311)
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All reviews privilege room jacuzzi and sauna leisure facilities car park city centre lovely hotel per day good size walk in shower kippers reception staff nespresso machine on site parking location is excellent third floor few minutes walk standard room
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1 - 5 of 2,223 reviews
Reviewed yesterday

Reception- No information given on our room such as safety deposit, complimentary mini bar or not, No info given on where breakfast is served, no info given on leisure facilities ie that there were any, where they were, what time they are open to and...More

Thank jasonsuffolk
Hotel's Favourite
Reviewed 4 October 2018

This Hotel is amazing, super rooms, fab pool, sauna etc, stayed here for two nights recently for my friends wedding and it was lovely, only two things I didn't think were great was ; 1) Having to pay £12 per night for parking !!!!! after...More

1  Thank Carol B
Response from Craig F, General Manager at Mercure Exeter Southgate HotelResponded 6 October 2018

Dear Carol B Thank you for your comments about your recent stay at the Hotel. It is lovely to see that you enjoyed your visit and found the Hotel to be amazing. We try to be open and honest about our car parking charges at...More

Reviewed yesterday

From arrival to departure we could not fault this hotel. Despite being very early for check in we were immediately offered a room, Emily the receptionist was friendly and efficient informing us of breakfast times and use of hotel facilities. Our room on the second...More

Thank Isobel G
Reviewed yesterday

Having previously stayed at this hotel it was a pleasure to return. The general standards remain excellent and the staff are attentive. Slightly disappointing to find that the excellent Bar Menu is no more (the same offering as the restaurant is available). On the second...More

Review collected in partnership with Accorhotels.com
1  Thank pete_p60
Reviewed 4 days ago via mobile

The hotel needs updating also the rooms are not up to the level that I would have expected. The staff wasn't very welcoming either. Coach parking is also none existent. I hope not to be staying here in the near future.

Thank amm6996
View more reviews
4 Star City Centre Hotel Which Is A Great Base For Exploring The Devon Coast & Dartmoor. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Hotel Style
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$91 - US$184 (Based on Average Rates for a Standard Room)
Also Known As
Accor Southgate Exeter
Mercure Exeter
United Kingdom > England > Devon > Exeter
Traveller (256)
Room & Suite (145)
Dining (33)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Questions & Answers
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7 November 2018|
AnswerShow all 2 answers
Response from roaming_kiwi58 | Reviewed this property |
It is okay to leave your car there as long as you like, but you pay £12 per 24 hours, regardless of whether you take the car out of the car park. I am unclear from your post when you intend to depart from the hotel with... More
Helen W
27 October 2018|
AnswerShow all 3 answers
Response from Craig F | Property representative |
Hello Our accessible bathrooms have the ability for a wheelchair to be wheeled in direct to the shower - there is no lip or separate level for the shower itself and is handy for all users.
Room Tips
"Go to the Hotel Du Vin over the road instead. far superior true 4 star, great service"
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"We had a good room on the first floor. Thick carpets and noise reduced to a minimum. Lifts away from the..."
2 weeks ago
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"Do not stay here"
2 weeks ago
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"AVOID this hotel"
4 weeks ago
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