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Bay St. Ives Bay Hotel

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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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All reviewsshearings holidaycoach driverself driveshearings groupentertainment areascilly islesevening entertainmenta sea view roomives bayweekend breakpaid extra for a sea viewmeal timeshalf boardmobility problemssuperior roompublic areasbeds were very comfortable
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1 - 5 of 618 reviews
Reviewed 5 days ago

The hotel was ok ,apart from the poor service in the restaurant and couldnt care less from mangement. The restaurant was poorly under staffed the ones that were there where running around like headless chickins, One lunch time we sat for an hour for lunch...More

Thank Irene W
Reviewed 1 week ago

Nice location, comfy beds, reasonable food - that's it!!! Hotel needs auditing regularly by external staff to bring it up to standard - with a change of management!!!.... Duvet had a blood and poo stain on it. Restaurant staff looked like they'd slept in their...More

1  Thank 1xhappyguest
Response from Edwina S, General Manager at Bay St. Ives Bay HotelResponded 6 days ago

I am very concerned about your comments and will look into them immediately. I would be grateful if you would give me a call to discuss in full on (01736 795106). Kind Regards Edwina

Reviewed 1 week ago

The hotel owed by the Shearings group was very poor. I could not recommend it. The hotel was until1998 two hotels when Shearings bought the hotel next door to their own. We stayed in the hotel that Shearings bought and by the appearances nothing had...More

1  Thank Inuttall
Response from Edwina S, General Manager at Bay St. Ives Bay HotelResponded 6 days ago

I'm sorry you feel this way as we have indeed spent money on the public areas and bedrooms throughout the years. I would also like to recommend that you give us a 2nd chance to restore your faith in the St Ives Bay Hotel. Kind...More

Reviewed 1 week ago via mobile

Nothing about this hotel was good. The young receptionist on the afternoon shift was rude, the room had mold growing on the walls (see pics) and you could see water damage on the walls. The carpet was filthy and musty. They over-used deodoriser in an...More

1  Thank Nonamesleftpmo
Response from Edwina S, General Manager at Bay St. Ives Bay HotelResponded 6 days ago

Laura our receptionist is generally very good with her customer care, I can only apologise if you found her to be rude. I have looked into your comments regarding the bedroom and rectified the issues you raise. Unfortunately we do get pigeons and indeed seagulls....More

Reviewed 1 week ago

First the positives: Excellent staff Excellent food Excellent location Marvellous views. Comfortable bedroom & facilities Good bus services. But: The lift does not service all floors and bedrooms and only holds four people. The TVs (unless a higher amount is paid) are small and in...More

Thank Kingell
Response from Edwina S, General Manager at Bay St. Ives Bay HotelResponded 6 days ago

Thank you so much for you very kind comments. Although the lift holds 4 guests it does service all floors on the one side of the building, the other side doesn't have a lift. May I suggest if you require a room served by the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$90 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in St Ives
#10 Romantic Hotel in St Ives
Room types
Non-Smoking Rooms
Details
Price range
US$90 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in St Ives
#10 Romantic Hotel in St Ives
Room types
Non-Smoking Rooms
Nearby
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Nearby AttractionsSee all 97 attractions in St Ives
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St. Ia, St. Ives Parish Church
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Questions & Answers
Ask a question
Diane J
8 April 2018|
AnswerShow all 2 answers
Response from missy25532 | Reviewed this property |
Hello Diane. Yes you can get about by bus. There are small white buses also the double decker's which will take you further afield on the bend just down from the hotel. We found the bus service handy and they had one or two... More
2
Votes
mary17th
19 January 2018|
AnswerShow all 4 answers
Response from Edwina S | Property representative |
Thank you for your question, the hotel isn't wheelchair friendly because as others have mentioned we do have steps in to the hotel and throughout. Kind Regards Carl
0
Votes
dorothy o
18 January 2018|
AnswerShow all 4 answers
Response from Edwina S | Property representative |
Thank you for your question. We are able to provide tables of 2 and this can be arranged at the point of booking and added on as a request. Or you can contact the hotel a few days before arrival and we can arrange if... More
0
Votes
Room Tips
"try booking a sea view"
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"Check to see if there is a lift to the floor your room is on"
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"Rooms in the acquired hotel,to be avoided at all costs."
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"single rooms 16 and 30 for sea view and balcony."
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