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Hotel Penzance

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Traveller (271)
Room & Suite (187)
Dining (57)
Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“bay restaurant”(90 reviews)
“steep hill”(50 reviews)
“groupon deal”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (890)
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848 results
Traveller rating
524
217
64
27
16
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Time of year
LanguageEnglish
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524
217
64
27
16
Show reviews that mention
All reviewsbay restaurantsteep hillgroupon dealcar parkthe complimentary afternoon tealovely hotelrestaurant staffsea viewhonesty barst michael's mountevery afternoonno lifton arrivalshort breaklovely viewboth morningsmounts bay
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1 - 5 of 848 reviews
Reviewed yesterday

Good experience. Nice location. Only issue is there's no lift. Decent rooms and they put a cot for my son. Walkable to pubs and 2-3 nice lounges. I sued one of the lounges to finish a book. Very close to the station. Make sure you...More

Thank Siddhartha S
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded yesterday

Dear Guests, thank you for your review and glad the team provided a great service. There is always a member of the team on hand to carry luggage. Our location is one of our many plus points as we are only a few minutes walk...More

Reviewed 1 week ago

We stayed here for 2 nights while attending a wedding. Despite the room being described as "superior" when we booked it it was very cramped around a double bed. The bedroom furniture was decidedly old and tatty but obviously money had been spent on the...More

Thank loxleybottom
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 5 days ago

Dear Guests, The Superior Double sea view room, which you reserved, and is the one you see on our website, is of traditional style, with traditional style furniture and with glorious sea views across Penzance harbour. It is ensuite, has luxurious H2K toiletries and guest...More

Reviewed 1 week ago

We visited in June. We arrived late with lots of luggage and the night clerk helped us carry the bags upstairs. They were heavy and she was such a trooper. We wanted to change to a sea view room the next day. While we were...More

Thank Boohawk
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 5 days ago

Dear Guests, thank you for your positive review and glad the team provided a brilliant service and you had a lovely comfortable stay. Glad the picnic was just what you wanted and look forward to welcoming you again next time.

Reviewed 2 weeks ago

So writing this with mixed emotions, but will be as concise as can be. This hotel was booked as the culmination of a multi-centre Cornwall holiday that ended in Penzance so that we could visit St. Michael's Mount, Lands End and Porthcurno. We paid direct,...More

Thank katman1972
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 1 week ago

Dear Guests,it was our pleasure to welcome you to our hotel and thank you for your detailed review. Your comments have been noted and will be investigated. We trust you had a safe journey onward.

Reviewed 2 weeks ago

There's not much you can do about Penzance but this hotel is v pleasant and v convenient if you're arriving by train. We stayed one night before walking back to the station to pick up a hire car next day. The room was good and...More

1  Thank u725767
Response from ManagerPenzance, Guest Relations Manager at Hotel PenzanceResponded 1 week ago

Dear Guests, glad you enjoyed your stay and your dining experience, and the team provided a great service. We look forward to welcoming you again when next in West Penwith.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$150 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$150 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (271)
Room & Suite (187)
Dining (57)
Pool & Beach (20)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Buzzard100
14 March 2018|
AnswerShow all 2 answers
Response from ManagerPenzance | Property representative |
We have 2 rooms on the ground floor which are accessible and have level access from the car park. We have rooms on 1st floor which are up one flight of stairs which has a handrail. The hotel is non smoking throughout. Some... More
0
Votes
Bankslover
23 January 2018|
AnswerShow all 4 answers
Response from AdeSmith1972 | Reviewed this property |
As above, walking distance to the hotel although with luggage you may want to take a taxi. Hotel is close to the centre of Penzance and walking distance to the promenade.
1
Vote
Room Tips
"Find another hotel"
Read review
"Email ahead, ask if they can upgrade on arrival - they will if not fully booked"
Read review
"My tip is I would not book this hotel if you need a lift."
Read review
"Room 10 has a corner view, somewhat limited."
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