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Great Western Hotel

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Traveller (394)
Room & Suite (241)
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Overview
Hotel website
E-mail hotel
Cliff Road Narrowcliff, Newquay TR7 2NE England See on map
AMENITIES
Free Internet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Great Western Hotel
Special Price: 10% off room rate
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (991)
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969 results
Traveller rating
413
327
128
53
48
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LanguageEnglish
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413
327
128
53
48
Show reviews that mention
All reviewspremium roomsteam barsea viewoverflow car parkparking spacecornish breakfastper dayfantastic viewsbooked this hotelwater pressurestayed here for one nightlovely roomlick of paintfish and chipsthe cliffcomfy bedtolcarne beach
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1 - 5 of 969 reviews
Reviewed today

The rooms are clean, well serviced and provided with everything you would need and expect, although the rooms are little small. The wiki worked ok (a little slow). The breakfast had good choices and was of good quality. The service was very good, the staff...More

Thank apm35
Hotel's Favourite
Reviewed 19 May 2018 via mobile

Staying here for 3 nights away with my partner . Havent been dissapointed , greeted with friendly staff where nothing was too much hassle , the room we have booked is a delight the bed one of the comfiest i have had , the sea...More

Thank TheFoodie1989
Response from BDMay, General Manager at Great Western HotelResponded 29 July 2018

Thank you for your 5 star review. We are so pleased you enjoyed your stay with us. Our premium and superior rooms have lovely coastal views and handmade Vi-Spring beds, which are regularly commented upon by guests. We hope to welcome you back soon.

Reviewed 6 days ago via mobile

Great coffee and lovely helpful people, what more could one ask for!! The hotel is in the town centre and would be great for people who have got the train into Newquay as its got the shops on one side and the beach on the...More

Thank Voyage664108
Reviewed 1 week ago

Booked in by Booking.com they said we had breakfast included - Hotel said not - charge us £30 for a week in the car park -charged us for Breakfasters £7.95 and other meals we had in Hotel - Staff in Hotel very good - smoker...More

Thank 771Lion123
Reviewed 1 week ago via mobile

Booked in for three nights, very large comfortable room with wonderful views of the sea. Great choice at breakfast. Staff in hotel and restaurant very helpful. Hope to be back again soon. We didn't have our car with us this time as came by plane...More

Thank jillfenney
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Newquay
#14 Family Hotel in Newquay
#15 Romantic Hotel in Newquay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Newquay
#14 Family Hotel in Newquay
#15 Romantic Hotel in Newquay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (394)
Room & Suite (241)
Dining (91)
Pool & Beach (16)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 138 attractions in Newquay
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Questions & Answers
Ask a question
manicparrot1979
1 June 2018|
AnswerShow all 2 answers
Response from HobbitHJ | Reviewed this property |
It does have a lift on one side of the hotel which serves quite a few rooms, however alot of the rooms are via stairways. They are very good at accommodating wheel chairs etc so if restricted I'd ring and book or state you... More
1
Vote
nessy1954
19 September 2017|
AnswerShow all 4 answers
Response from Archy28 | Reviewed this property |
Pub next door associated with the hotel.
1
Vote
Tabs2000
I left a review pointing out the terrible view from our room during our stay and you have pointed out that these are your lowest rooms and they are advertised as such regarding the views of staff quarters or the main road and we were offered a £30 upgrade for a costal view. Now I see you are quick to defend your hotel but could you point me in the direction as to where this is advertised on booking. Also in terms of what we were offered I put that in my review we were offered to upgrade the main issue was the lack of customer service from your front of house, it was basically computer says no with blank stares. My review was honest and I felt you only acknowledged the part where you could make it appear that you had offered a resolution. No your hotel didn't offer a resolution, I would have happily cancelled and had a refund, that wasn't offered and as I pointed out I feel these rooms are booked on a pre paid basis and non refundable because of the poor standard and the room does not reflect any photos that you advertise it as whether it's your lowest room or not.
5 September 2017|
AnswerShow all 4 answers
Response from Mr_ben_83 |
Could have been worse, we paid for an upgrade (£40) only to find an attic room with a small window that overlooked the beach. Admittedly the view was nice but you had to go to the corner of the room to be able to see out... More
1
Vote
Room Tips
"Choose the top range room."
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"really tired hotel, public area is a public pub"
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"If you are visiting Newquay you are not in your room anyway but it's a good point if you can see the..."
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"109 is a bit grotty"
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