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Crowne Plaza Chester

Traveller (211)
Room & Suite (174)
Dining (44)
About
Location
Cleanliness
Service
Value
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
245Restaurantswithin 0.5 km
66Attractionswithin 0.5 km
Reviews & more
1,983Reviews
435Photos
24Q+A
100Room tips
Traveller rating
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Popular mentions
Very good hotel ideally situated for site seeing in and around Chester! Staff very friendly and helpful good facilities and information on surrounding area! Very quiet in a city centre location! Good onsite parking
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Response from gm_cpchester, Reception at Crowne Plaza Chester
Responded 2 days ago
Dear grandadoldman, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay! If there is anything you feel we can do for you do not hesitate to contact us directly on reception@cpchester.valoreurope.com. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist
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This hotel is in a great location for Chester City centre, just a few minutes of one of the main streets. We stayed here for 3 nights, we had a free upgrade on arrival, prices were reasonable, the hotel restaurant was good quality although quite when we visited. Convenient to
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Response from gm_cpchester, Reception at Crowne Plaza Chester
Responded 2 days ago
Dear repro64, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay and everything we had to offer! If there is anything you feel we can do for you do not hesitate to contact us directly on reception@cpchester.valoreurope.com. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist
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Well situated we were able to walk easily to the attractions in the city centre. Attentive friendly and staff. Lots of comfortable communal areas. We thoroughly enjoyed our visits to the spa. Definitely met our expectations.
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Response from gm_cpchester, Reception at Crowne Plaza Chester
Responded 2 days ago
Dear Michael J, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay! If there is anything you feel we can do for you do not hesitate to contact us directly on reception@cpchester.valoreurope.com. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist
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I have just stayed at this hotel (12th Jan) I can honestly say I have never been to a hotel anywhere where the staff have been so polite. From the moment we walked in to the second we left every single staff member was brilliant. We had a couple of issues that were sorted
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Response from gm_cpchester, Reception at Crowne Plaza Chester
Responded 2 days ago
Dear Statts72, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay and your kind words about the staff this will be passed on to everyone. If there is anything you feel we can do for you do not hesitate to contact us directly on reception@cpchester.valoreurope.com. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist
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I spent three nights here for a conference. I couldn’t fault the service - lovely friendly people. The public areas were great and the breakfast was fantastic. My room was rather small and a bit tired - the wallpaper looked rather decrepit. All in all though a lovely stay
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Response from gm_cpchester, Reception at Crowne Plaza Chester
Responded 2 days ago
Dear TheProf1958, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay and we will pass on your feedback to the senior management for review. If there is anything you feel we can do for you do not hesitate to contact us directly on reception@cpchester.valoreurope.com. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist
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Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Chester
The Standard Double Room at the Crowne Plaza Chester
Room
The ensuite bathroom
The ensuite bathroom
Our bedroom 405
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12345635
Do they have ironing facilities
Hi Kevin We stayed in a King Size Executive room on our last visit and they did have both an iron/ironing board in the room together with a trouser press. Hope this helps.
0 votes
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what does the dine in for 2 for £39 include?
The two dine for menu is two courses, a large glass of wine per person. The food is from a set TDH menu that changes each day. This menu is available every day. If you have any further questions, do feel free to give one of the team a call. 01244 899 988 is our direct number
0 votes
what named beers do you get in the club lounge please
Just Becks. After that there is a choice of red, white or rose wine. No spirits.
1 vote
Is there a time that children can use the pool?
They make a point of saying at check-in that kids are welcome to use the pool any time while open.
2 votes
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Are there dressing gowns provided in the rooms to use in spa and pool
Yes there is and they provide slippers
0 votes
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12345
"Don't stay here - that will guarantee you the best room!"
"Ask for a room away from any lift noise."
"Stay elsewhere"
"Be careful you don’t book a twin if you want a double!"
"No tips. All rooms appear similar."
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PRICE RANGE
US$97 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza chester hotel chesterchester crowne plaza
FORMERLY KNOWN AS
Chester Moat House Hotel
LOCATION
United KingdomEnglandChester
NUMBER OF ROOMS
160
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