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Holiday Inn Express Chester - Racecourse

1,390 reviews
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Traveller (161)
Room & Suite (95)
Dining (18)
Overview
  • Excellent30%
  • Very good44%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“race course”(122 reviews)
“railway line”(48 reviews)
“city centre”(163 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Express Chester - Racecourse
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,390)Write a Review
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Show reviews that mention
All reviewsrace courserailway linecity centrescrambled egg and beanswhite horserace daysrefurbished roomfree car parkfree breakfastbudget hotelhot drinksshort walkfresh fruit saladexcellent locationthird floorthe sofa bedwould stay again
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1 - 5 of 1,356 reviews
Reviewed 4 days ago via mobile

Having had our booking with Mercure Chester Abbots Well cancelled at short notice we booked this hotel. We were not disappointed as the staff were helpful, the room modern and clean and breakfast was good. There was free parking and excellent location for walking into...More

Thank Stephen H
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 4 days ago

Thank you for taking the time to review. We hope to welcome you back in the near future to experience one of our newly refurbished rooms, I will also pass your kind comments on to to the staff, who I am sure will be delighted....More

Hotel's Favourite
Reviewed 10 January 2018

HIE can do no wrong at the moment as a budget chain and this was no exception. The HIE has free parking and is on the Chester Racecourse site so you report in to the Security as you go in and he checked a list...More

1  Thank Graeme C
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 15 January 2018

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. I am pleased to hear that you experienced our high standards of customer service and will be sure to pass these comments on to the team,...More

Reviewed 4 days ago

Less than 2 minutes walk from the walled city and all the shopping facilities and right on the doorstep of the Racecourse. Rooms were excellent and well furnished and we had one of the recently refurbished rooms on the second floor. breakfast was excellent and...More

Thank Richard M
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 4 days ago

Thank you for taking the time to review. We hope to welcome you back in the near future to experience one of our newly refurbished rooms, I will also pass your kind comments on to to the staff, who I am sure will be delighted....More

Reviewed 5 days ago via mobile

Booked the holiday inn for a birthday getaway, the room was clean and spacious, hotel staff friendly, close to the shops , nice restaurants close by. Self service breakfast, food good, no evening meal facility, you could help yourself to tea and coffee all day....More

Thank barriec16
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 4 days ago

Thank you for taking the time to review. I am also pleased to hear that you used our on site restaurants, who offer 10% discount to our guests. We hope to welcome you back in the near future to experience one of our newly refurbished...More

Reviewed 1 week ago

Stayed here on a business trip towards the end of Jan 2018. Reception area says everything about this place, clean, organised, spacious and the staff are excellent Would recommend this hotel anytime The rooms are spacious, clean, and adequateMore

Thank rourkepb
Response from Lucy H, Director of Sales at Holiday Inn Express Chester - RacecourseResponded 4 days ago

Thank you for taking the time to review. We hope to welcome you back in the near future to experience one of our newly refurbished rooms, I will also pass your kind comments on to to the staff, who I am sure will be delighted....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$75 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chester
#14 Romantic Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (161)
Room & Suite (95)
Dining (18)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ynysalex
11 January 2018|
AnswerShow all 5 answers
Response from Lucy H | Property representative |
Hello Apologies we have only just seen this, you can order takeaway and collect from the driver at reception for any future bookings. Lucy Hammond Revenue and Sales Executive
0
Votes
Julie M
29 August 2017|
Answer
Response from tankywalk | Reviewed this property |
Not sure, but you can get it from reception if not
0
Votes
Bolton13
24 August 2017|
AnswerShow all 3 answers
Response from philandanita | Reviewed this property |
Just leave your cases in the car ! Staff are very accommodating !
1
Vote
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Room Tips
"Some rooms look over the main road which can be noisy .."
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"Phone to check that they have booked you in for a double bed."
Read review
"View over racecourse not on to busy road"
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"Avoid interconnecting rooms if you a couple."
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