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All reviewspark and ridehealth clubleisure facilitiesevening mealbar pricesbreakfast was buffet stylecity centresteam roomcheshire oaksboth nightstwo night staytea and coffeestayed here for one nightenjoyable stayshort breakyogurtcanal
Our stay was going OK (room smaller than advertised) until at 9am the housekeeper walked in without knocking even though the DND sign was on the door and the door was locked. She didn't apologise but rather stood at the door for a few seconds...More
The only issue I would say that was negative, is that when the wooden floors of 1st floor corridors are being walked on, they are noticeable to be very squeaky and noisy. Several times my young daughter was awoken.
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Apparently when you book this hotel. Like another reviewer we were contacted on Thursday pm to inform us that the hotel was overbooked and our prepaid booking for the Saturday night was to be cancelled. They offered a 3 star alternative that had reviews noting...More
Made my pre paid booking over 7 weeks ago, 2 days before our stay they called to say they had over booked our room. Moved us from our chosen 4 star hotel to a 3 star hotel. Yes they offered us a full refund immediately...More
Friendly helpful staff, amazing spa, sauna and steam room, the pool itself was too cold and had tissue floating in...
Health centre lady was really friendly, as was the receptionist. Dave in the restaurant couldnt do enough for us.
The room was clean and tidy...would...More