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Crystal Hotel & Savour

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167-169 Hills Road, Cambridge CB2 8RJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1)
Room & Suite (5)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Hotel & Savour
Updated 10/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 38 hotels in Cambridge
Location
Service
Value
Looking for a place to stay in Cambridge? Then look no further than Crystal Hotel, a hotel that brings the best of Cambridge to your doorstep. You’ll enjoy relaxing rooms that offer a flat screen TV and a desk, and you can stay connected during your stay as the Crystal Hotel offers guests free wifi. For guests with a vehicle, free parking is available. Close to some of Cambridge's most popular landmarks, such as Queens' College (1.4 mi) and King's College (1.4 mi), the Crystal Hotel is a great destination for tourists. Travelers looking to enjoy some tapas can head to Tu Casa Tapas Restaurant, The Cambridge Brew House, or Las Iguanas - Cambridge. Otherwise, you may want to check out an Asian restaurant such as our own in-house authentic Shanghai style restaurant, Wrestlers Pub, The Tiffin Truck, or Banana Leaf. There is no shortage of things to do in the area: explore popular historic sites such as Grantchester Village, University of Cambridge, and St. John's College. We’re sure you’ll enjoy your stay at the Crystal Hotel as you experience everything Cambridge has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Kids stay free
Taxi service
Baggage storage
Non-smoking hotel
Bar / lounge
Breakfast available
First aid kit
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Room features
Desk
Safe
Telephone
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Dutch
17Reviews3Q+A1Room tip
Traveller rating
  • 7
  • 6
  • 3
  • 0
  • 1
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Popular mentions
Beka66 wrote a review Aug 2021
2 contributions1 helpful vote
Stayed here for one night last weekend and was pleasantly surprised at our room. Modern and clean with all the facilities we needed. Bedroom was a bit hot and stuffy but a small fan was provided. We were able to leave our car in the carpark and walk into town which was about a 20-30 minute walk. Overall a pleasant stay, good value for money and good location. Would recommend and stay again!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from jay zhang, General Manager at Crystal Hotel & Savour
Responded 24 Aug 2021
Dear Beka, Thank you kindly for your review, we're glad to hear you've enjoyed your stay with us and that our convenient location from the city centre and nearby amenities. We hope you were able to sightsee to your hearts content and that you had a wonderful time in Cambridge during your time with us recently. Should you choose to return to Cambridge in the future we'd love for the opportunity to catch up with you again.
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Paul Wing wrote a review Jul 2021
Portsmouth, United Kingdom275 contributions157 helpful votes
We made this hotel our go to place for the weekend while we went racing at newmarket. Hotel is in an ideal location, shops not far away and train station about a ten minute walk. Hotel looks a little worn, could do with some modernisation, but it's friendly and welcoming, the room was a little on the small side, curtains outdated and didn't shut properly, the bathroom was small and the sink Was smaller, you couldn't fill the kettle up, self above sink, was a bit bizarre as you couldn't reach it properly if your tall, staff are friendly and breakfast was conteintal,selection of cereals, bread cossiants, hard boiled eggs and cheese and fruit, yogurts which set you up for the day, would I return, yes I would.
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from jay zhang, General Manager at Crystal Hotel & Savour
Responded 27 Jul 2021
Dear guest, Thank you kindly for your review of your experience of our hotel. We're happy to have been able to host you during your stay in Cambridge during your racing adventure in Newmarket - we hope it went well! As our building is from the Victorian era space is limited as well as where we are situated near the city centre of Cambridge. We're always looking for ways to improve the experience of our hotel and we're glad to hear feedback. We are currently looking at projects to improve our rooms further utilizing the space we have and ensuring our guests have the space they request. We're happy to hear you've enjoyed our continental (cooked breakfast is available too!) breakfast during your stay and we're always happy to chat with our guests and learn more about your journey. These stories always brighten our days and we're always happy to give recommendations where we can to enhance your stay.
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aldernodules wrote a review Jul 2021
Coleraine, United Kingdom76 contributions22 helpful votes
The plus side is that this hotel is relatively inexpensive for Cambridge, has a reasonable location, and the breakfast server was friendly and helpful. However, for these advantages, you get a hotel that is fairly old and basic - the ensuite bathroom was particularly rudimentary, both in terms of condition and ease of use. The coronavirus pandemic was attributed as the cause for not getting fresh towels and a room clean, along with the limited range of breakfast foodstuffs, so we'll give them the benefit of the doubt.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from jay zhang, General Manager at Crystal Hotel & Savour
Responded 27 Jul 2021
Dear guest, Thank you kindly for your review of our hotel, We're always happy to hear feedback regarding how we're doing and how we can further improve our service. We always strive to make improvements where we can and we're always aiming for the best experience for our guests. The building our hotel is situated in is from the Victorian era, which makes space a constant point in this day and age. We can ensure that prior to check-in we perform thorough cleaning practises and our housekeepers are doing a splendid job. Room cleaning and fresh towels, tea and coffee sachet refills etc are all available upon request, but as COVID is still around, we still aim to keep guest and staff safety a high concern. We hope you understand and, should you wish to return to Cambridge in the future we would love for the opportunity to catch up.
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heather W wrote a review Jul 2021
1 contribution
Stayed here for 1 night whilst visiting friends. Fantastic location and the staff were so friendly and helpful. I can't praise then enough. The room was small but cosy clean and tidy. Perfect for our needs. The bed was comfortable and the room had all the facilities you would expect. I would definitely recommend this hotel, it will be our go to accommodation when we visit Cambridge in the future!
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from jay zhang, General Manager at Crystal Hotel & Savour
Responded 12 Jul 2021
Dear Heather, Thank you for your lovely review. I am delighted to see that you enjoyed your stay with us. We are always happy to have a little chat with our guests and give advice and recommendations about what to do in and around Cambridge. It takes about 25minutes to walk from us to the city centre and there is a bus stop right next to the hotel with direct links to the city centre and the train station. Maybe on your next visit you could give our newly opened restaurant a try, we are offering authentic Chinese cuisine. We would love to welcome you back to The Imperial Cambridge Hotel when you visit Cambridge in the future.
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modo m wrote a review Jun 2021
Weston super Mare, United Kingdom42 contributions5 helpful votes
I have rated this hotel 5 stars because the new owners are trying so hard to improve the reputation of the place. They are fully aware of the shortcomings they have inherited. The rooms are tired but they are spotlessly clean and the bedding is new. The staff are very accommodating and also truly interested in the feedback of the guests. They are working very hard to gradually improve the decor but Rome wasn't built in a day. With the recent ongoing restrictions imposed due to the virus, it will take a while to gather the finances to carry out any major improvements. What is important to me is that they are really trying. That the room was clean and the staff were all genuinely interested whether I was satisfied or not. We chose to dine in their Chinese Restaurant within the hotel and it was a very good decision. My husband informed me that the sweet & sour pork was the best he'd ever tasted. He ordered special fried rice with it and gave me all the meat from it. It was so tender it melted in my mouth. I had chicken and cashews which was also fabulous. We were offered a crushed mango dessert, I'd never tried it before but I'm very glad I did. It was delicious. They offer two menus, one is our typical westernised Chinese food and the other is authentic Chinese. Everything is totally fresh ingredients, nothing is pre cooked or prepared and I think that's what made the difference. The owner has chosen not to "China-up" the hotel nor the dining area as he says, he would like it to be authentic. He told us the Chinese people don't eat in restaurants that are covered in dragons and lanterns and that's not what he wants for his place either. Fair enough, I would have liked dragons though 🙃 Over all, I like this place and I really like the staff and their eagerness for us to have a good stay. I want to give a special thank you to the young chap who was serving and say "Don't worry, you're doing just fine." Lovely boy.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Don't dine out... the food here is fantastic.
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Response from jay zhang, General Manager at Crystal Hotel & Savour
Responded 30 Jun 2021
Dear Modo, Thank you so much for your wonderful in-depth review of our hotel and restaurant. We're always excited to be able to chat to our guests, and talking about future plans for our hotel always makes us even more excited for the future and where it may bring us. Feedback is incredibly important to us, and we love hearing peoples opinions as it helps us envision improvements and set better and accurate goals. We like to bring people as much choice as we can for the restaurant as well, and we offer both menus on a regular basis, these dishes are always prepared fresh and with utmost care. Thank you again for your stay with us and our chats, they were much appreciated and we hope you've had a lovely time in Cambridge. Should you choose to return in the future, we'd love the chance to catch up!
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PRICE RANGE
US$95 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helen hotel cambridge
FORMERLY KNOWN AS
Imperial Cambridge Hotel
LOCATION
United KingdomEnglandCambridgeshireCambridge
NUMBER OF ROOMS
22
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Frequently Asked Questions about Crystal Hotel & Savour
Which popular attractions are close to Crystal Hotel & Savour?
Nearby attractions include Cambridge Junction (0.4 km), Homerton College (0.3 km), and Light Cinema Cambridge (0.3 km).
What are some of the property amenities at Crystal Hotel & Savour?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Crystal Hotel & Savour?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Crystal Hotel & Savour?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Hotel & Savour?
Conveniently located restaurants include Taj Tandoori, Al Pomodoro, and Bella Italia.
Which languages are spoken by the staff at Crystal Hotel & Savour?
The staff speaks multiple languages, including English, Chinese, and Dutch.
Are there any historical sites close to Crystal Hotel & Savour?
Many travellers enjoy visiting University of Cambridge (2.5 km), Kettle's Yard (3.0 km), and St. John's College (2.6 km).
Does Crystal Hotel & Savour have any great views?
Yes, guests often enjoy the city view available here.