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Doubletree by Hilton Cambridge City Centre

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Traveller (75)
Room & Suite (55)
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About

Location
Cleanliness
Service
Value
DoubleTree by Hilton Cambridge City Centre is a four star hotel with the best views in Cambridge. We are surrounded by the beautiful River Cam yet only minutes from the city centre. The 138 en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Seven air conditioned function rooms are ideal for large or small events and our Marco Pierre White Steakhouse is perfect for fine dining.
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Property amenities
Restaurant
Room service
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
50Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
219Reviews
161Photos
11Q+A
43Room tips
Traveller rating
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Popular mentions
Unwelcome reception very robotic ,no vegan options for breakfast, no air conditioning room stuffy , pillows awful , parking extortionate £21 , bad housekeeping rubbish left outside room from previous occupants and tired decor
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Response from AitziberH, Manager at Doubletree by Hilton Cambridge City Centre
Responded 3 days ago
Dear Daydream637442 Thanks for your review. We are very sorry to see that we failed to meet your expectations nor were we able to restore your faith with our previous direct communications and apologies. We are very sorry if the team at reception was not as caring as they usually are. We offer a very extensive range of vegan items on our breakfast buffet such as: cereals, compote, vegan sausages and spring rolls, vegan samosas, hash browns, soya milk etc., the team are always happy to help. Our apologies if the trays were not removed promptly, will address this immediately. We are also very sorry if the room was hot and the pillows were not to your liking, I am sure the team would have been happy to help should this had been mentioned at the time. Once again, we are very sorry that you were not happy with us and hope that you will allow us the opportunity to restore your faith in our hotel. Regards, Chris
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Hotel's Favourite
Just back from our 2nd stay at this hotel. It is right on the river Cam so perfect for sitting watching the punts going up and down, about 10 mins in from the M11 if driving, five minutes from the shopping centre and market, it is surrounded by some of the colleges so perfect
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Response from AitziberH, Manager at Doubletree by Hilton Cambridge City Centre
Responded 1 week ago
Dear brenron8 Thanks for your review. What a lovely and comprehensive review, we are delighted to see that the hotel offered everything you needed and enjoyed very much your stay with us and visits in and around Cambridge. We await your next visit. Kindest regards, Chris
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Can't close the door on the catch at night. Like all Doubletree rooms, the room is badly arranged with the desk placed such a person on one side of the bed cannot get to the closet or bathroom if another is at the desk (using the the compute, for example). Restaurant has an
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Response from AitziberH, Manager at Doubletree by Hilton Cambridge City Centre
Responded 3 days ago
Dear Margaret B Thanks for your review. I trust that your stay was enjoyable judging by your nice comments about the food and service. We appreciate your input about the room lay out and will certainly keep this in mind for future refurbishments. Thanks again and hope to have you with us soon! Regards, Chris
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Stayed here recently while visiting the university here in town. You know the one. Great location close to everything, and right on the river. Older hotel and could use a bit of an upgrade but service was great, and was very clean. Breakfast was very good as well. All in all, a
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Response from AitziberH, Manager at Doubletree by Hilton Cambridge City Centre
Responded 3 days ago
Dear thatcraigguy Thanks for your review. We are happy to see that overall the hotel was a great base for your visit to the University and the city. Pleased to see that the food and service was all good too. We look forward to your next visit! Kindest, Chris
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We checked into the double tree Hilton at Cambridge for my birthday on 9th March and I was so looking forward to being spoiled. Check in was quick and we received a delicious cookie, staff were lovely.We had room 31 on the ground floor and I was so disappointed when we let
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Response from AitziberH, Manager at Doubletree by Hilton Cambridge City Centre
Responded 1 week ago
Dear Julia B Thank you for your review. We are really sorry we fell short in meeting and exceeding your expectations of an exceptional stay on such an especial occasion. I am sure that team would have done everything in their power to try remedy this and try make your stay as enjoyable as possible should this had been mentioned at the time. We want to try restore your faith in us, please do not hesitate to contact us directly should you wish to return to the hotel as we will be grateful for a second chance and will endeavour to make your visit a most pleasant occasion. Thanks, Chris
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"Rooms on the Cam river have beautiful views but are more expensive."
"2nd floor overlook the river."
"Top floor rooms overlooking the Cam."
"some have a balcony overlooking the river"
"When booking river view make sure its on the river side of the hotel NOT the car park, which has a restricted view of the river."
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PRICE RANGE
US$172 - US$329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton cambridge hotel cambridgehilton international cambridgecambridge hilton internationaldoubletree cambridgehilton cambridge
LOCATION
United KingdomEnglandCambridge
NUMBER OF ROOMS
138
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