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Mercure Bristol Holland House Hotel & Spa

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Traveller (563)
Room & Suite (215)
Video (1)

About

Location
Cleanliness
Service
Value
Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel virtual tour
Announcement

Location

Full view
94Great for walkers
Grade: 94 out of 100
51Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
3,059Reviews
697Photos
45Q+A
100Room tips
Traveller rating
  • 902
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  • 582
  • 222
  • 156
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Popular mentions
+1
Thank you very much for such a thoughtful and kind stay. Mariel imprticular made our stay so special decor tasting the room with surprise decorations for my boyfriends birthday. Thank you to Flavius for the quick, helpful communication over email. I can’t wait to stay here
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Response from MercureBristolHH, Manager at Mercure Bristol Holland House Hotel & Spa
Responded yesterday
Dear Megan L, We love delighting our guest with little touches and thank you for the opportunity to do so during your stay. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards NIk Garnev Deputy GM
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Hotel's Favourite
Lovely Hotel I recommend this Hotel to anyone Good location easy transport right outside front doors ( bus ,taxi ) Just a real nice Hotel and we,ll be back it’s got good staff , car park and Spa we had a great deal
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Review collected in partnership with Accorhotels.com
Response from MercureBristolHH, Manager at Mercure Bristol Holland House Hotel & Spa
Responded 1 week ago
Dear kruegar2u, Thank you for the lovely review, we are delighted to read your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Kind Regards Nik Garnev Deputy GM
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It was our anniversary, the hotel was aware and upgraded us into a lovely roomy bedroom with a separate sitting area. We were given welcome drink vouchers and chocolates in the room upon arrival. The bedroom was spotless , clean well maintained and looked out over the city.
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Review collected in partnership with Accorhotels.com
Response from Graeme B, Manager at Mercure Bristol Holland House Hotel & Spa
Responded 4 days ago
Dear GrandTour34235428893, Thank you for choosing to stay with us for your special occasion. We are very passionate about delighting our guest with simple little touches that make a difference and glad to find that we have achieved the desired effect. Thank you for sharing your experience and hope to welcome you soon again. Kind Regards Nik Garnev Deputy GM
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We had a superior king room and it was lovely, exactly the sort of room you would expect from a good 4* hotel and the breakfast was great but at this point the good news ends. They advertise they have a spa, well they should say they nearly have a spa it is in a building just
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Response from Graeme B, Manager at Mercure Bristol Holland House Hotel & Spa
Responded 4 days ago
Dear Stuart J, Thank you for taking the time to share your feedback. I am however very surprised by our comments on the restaurant. While indeed most people prefer the relaxed open space of the Urban bar lounge for dinning which serves food all day, the restaurant is also open from 6pm until 11pm and offers a quitter area for dinning which you can now explore via our virtual tour available on TripAdvisor. You also mention that you did enjoy breakfast that is served in the restaurant, which somehow contradicts your statement about the lack of one. Thank you for posting a picture of our new menu that is available in both the restaurant and the bar lounge and offers our guest and dinners a causal dining experience which is usually welcomed by most. Alongside that menu we also offer the chefs recommendations set menu that changes weekly which adds to the options available. The Spa is indeed a separate building and is open to the public with treatments available usually with prior booking only especially on Weekends when it tends to be much busier. Please do not hesitate to contact me directly on H6698-RD@ACCOR.COM if you wish to discuss this matter in further details which will help us understand what exactly went wrong as this is not the usual standard here at the Mercure Holland House. Kind Regards Nik Garnev Deputy GM
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+7
This was a truly disgusting place.. Mercure hotel Bristol. Reception staff was ignorant and unhelpful, did not volunteer any information at all. If got worse when we got to the "gym". It was tiny but that wasn't the worst, never been cleaned. Dried sweat on the machines and
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Response from Graeme B, Manager at Mercure Bristol Holland House Hotel & Spa
Responded 6 days ago
Dear Dinger1901, Thank you for bringing these matters to our attention, these are all things that we are currently looking in to. Our new hotel owners are currently looking in to how we can invest in these areas and are in talks about renovations etc. We thank you for your feedback which will definitely be passed on to the owners and taken in to consideration whilst we plan for the investments. Kind Regards Nik Garnev Deputy GM
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementMercure Bristol Holland House Hotel & Spa
The hotel offers a range of accommodation across its 275 bedrooms, including privilege rooms ensuring the highest level of luxury comfort.
Photo provided by managementMercure Bristol Holland House Hotel & Spa
The hotel offers a range of accommodation across its 275 bedrooms, including classic rooms.
King bed
Photo provided by managementMercure Bristol Holland House Hotel & Spa
Privilege Double Room
Photo provided by managementMercure Bristol Holland House Hotel & Spa
Guest room
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12345643
Are there seperate baths and walk-in showers in the privilege rooms?
Our room was a standard room, so I can't confirm for the superior.
0 votes
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Do you need a card key to access the lifts
No . But if you use the car park at the rear of the hotel, you may need it to open the door. Though I’m sure there was an intercom to reception if you needed it .
0 votes
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Breakfast is served Monday to Friday from 07:00 until 10:00 and Saturday and Sunday from 07:00 until 11:00.
2 votes
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Do you need to pre book the car park or can you just turn up on the day? How much is it?
Don't know as we went by train!
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1234569
"chose a different hotel"
"Don't stay at this hotel!"
"we felt it was worth paying a little extra for a privilege room"
"Ask for one miles away from the bar."
"My fourth floor room overlooked the inner garden and was very peaceful"
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PRICE RANGE
US$83 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure holland house bristol hotel bristolmercure holland hotel bristolaccor holland hotel bristol
FORMERLY KNOWN AS
Mercure Holland House Bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
275
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