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Emerald Inn
16 The Promenade, Takapuna, Auckland 1309 New Zealand
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Avg. $219 /night, 3/16 - 3/17
$242
per night
$213
per night
$183
per night
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About
#3 of 7 hotels in Takapuna
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Top quality beachside accommodation for corporate and leisure travellers. 39 superbly appointed suites and motel units with kitchen facilities nestled amongst sub tropical gardens. Free wireless internet, free off-street parking, BBQ area, swimming pool and guest laundry. Takapuna, on Auckland's North Shore, is only 10 minutes from the CBD via the Harbour Bridge. The beach is recognized as one of Auckland's finest with safe swimming, sail boat hire and miles of glorious sand for walking or jogging. We also offer a luxury, 3 bedroom self contained holiday home (min stay 3 nights) and two bedroom villas (min stay 5 nights) - ideal holiday letting and short term rental accommodation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Car hire
BBQ facilities
Baggage storage
Dry cleaning
Wifi
Outdoor pool
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Outdoor furniture
Laundry service
Self-serve laundry
Room features
Fireplace
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Business
Languages Spoken
English
Location
16 The Promenade, Takapuna, Auckland 1309 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Auckland Intl Airport
25.4 km•
See all flights
Car Hire
36 Restaurants
within 0.5 kilometers
2 Attractions
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
This is the second time we have stayed here. Ideal to return the hire car to Auckland then take the ferry to Devonport and then the bus back to Takapuna, away from the bustle of the city and a much more relaxed environment. Nicely spaced out apartments overlooking a pool and shady trees at eye level, giving loads of privacy. Comfy beds, towels changed daily, very clean, we had no problem with the standard and modernity of the facilities. Loads of restaurants in the vicinity and close to the shore.
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Date of stay: February 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I did a lot of research for the 2nd half of our 1st trip to beautiful NZ. We had just spent 10 days doing a South island motorcycle trip. For the North island, we had a car and were initially going to rent a house on a beach. We decided to stay locally near airport and do day trips.
We flew in from Christchurch on 12/31 and arrived around late morning and were please that Janice let us check into our 2nd floor room #521. There is no elevator but we have good mobility and were able to manage the stairs. Our room was clean and ovelooked the pool, it had a clear corner view to be able to see (and hear the surf) which is a simple 5 minute walk down the street.
We found many shops, restaurants and the Metro grocery store (take a cloth bag or they will sell you one for .99 cents) nearby. The kitchen had a stovetop, microwave and small fridge with dishes, utensils, pans, mugs/wine glasses, bottle opener, coffee maker with coffee and tea and single use dish soap, We brought breakfast foods and something to cook on the premises propane grill. You need to supply your own napkins, papertowels and kleenex. The bathroom had single use shampoo, soap and makeup remover pads. There was a couch and table with 4 chairs along with table and 2 chairs on balcony. There is no air conditioner but there was a fan in closet (which we didn't use) and we slept with windows open at night, except for when there was no breeze and the mosquitos came in. There was also no safe, (which I think would be nice to have). The bedroom had a vanity area with plug/light which I found handy, 2 night stands and a comfortable bed. I appreciated all of the closet hangers and shelf above to put stuff on. There was also a blow dryer, iron/board.
The bathroom was a decent size with a towel bar system but no hooks/shelving otherwise. A few mornings we ran out of hot water, but never water pressure. Housekeeping came around the same time generally at 10 in the morning. We're not high maintenance needing new towels everyday and washed our own dishes, etc.
It was a decent property and well located for doing day trips and getting around.
We found the property busy at times but once evening came, then fairly quiet. I did use the pool several times and enjoyed that. The grounds are decent with many pretty flowers and there seemed to be enough parking, though tight even for our Corolla.
We flew in from Christchurch on 12/31 and arrived around late morning and were please that Janice let us check into our 2nd floor room #521. There is no elevator but we have good mobility and were able to manage the stairs. Our room was clean and ovelooked the pool, it had a clear corner view to be able to see (and hear the surf) which is a simple 5 minute walk down the street.
We found many shops, restaurants and the Metro grocery store (take a cloth bag or they will sell you one for .99 cents) nearby. The kitchen had a stovetop, microwave and small fridge with dishes, utensils, pans, mugs/wine glasses, bottle opener, coffee maker with coffee and tea and single use dish soap, We brought breakfast foods and something to cook on the premises propane grill. You need to supply your own napkins, papertowels and kleenex. The bathroom had single use shampoo, soap and makeup remover pads. There was a couch and table with 4 chairs along with table and 2 chairs on balcony. There is no air conditioner but there was a fan in closet (which we didn't use) and we slept with windows open at night, except for when there was no breeze and the mosquitos came in. There was also no safe, (which I think would be nice to have). The bedroom had a vanity area with plug/light which I found handy, 2 night stands and a comfortable bed. I appreciated all of the closet hangers and shelf above to put stuff on. There was also a blow dryer, iron/board.
The bathroom was a decent size with a towel bar system but no hooks/shelving otherwise. A few mornings we ran out of hot water, but never water pressure. Housekeeping came around the same time generally at 10 in the morning. We're not high maintenance needing new towels everyday and washed our own dishes, etc.
It was a decent property and well located for doing day trips and getting around.
We found the property busy at times but once evening came, then fairly quiet. I did use the pool several times and enjoyed that. The grounds are decent with many pretty flowers and there seemed to be enough parking, though tight even for our Corolla.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emeraldinn, Manager at Emerald Inn
Responded 15 Jan 2020
Thank you for your thorough review and we would love to welcome you back to The Emerald Inn in the future should you pass this way. I hope the rest of your travels are safe and memorable
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely quiet surroundings, comfy beds and clean spacious 2 bedroom but lacking in the little details. This place could be so much more inviting had there been better complementaries especially for the high price charged. Tea and coffee was a very limited basic selection thrown into a bowl and bathroom amenities the same.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Note that reception has very minimal hours
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a beautiful garden setting right near the town centre but we honestly couldn't hear any traffic noise from our room overlooking the pool and gardens and felt like we were another world away. Such beautiful gardens. The apartment itself needed a bit of maintenance as a few things were showing age and broken but I can't fault the cleanliness and every day our room was serviced as was spotless. The pool was freezing as it doesn't get much sun so please consider heating it in future as that would have made our staff a 5 star. Otherwise the staff were super friendly, our room clean and the proximity to the lovely Takapuna beach and all the cafes and restaurants you could ask for made our trip fabulous.
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Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location for beach access, nearby dining, bus to Devon for Auckland ferry. Groceries could be purchased within a 15 minute walk. The management were able accommodate an early check in after our 14 hour Pacific air crossing. Well done staff.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Laundry was handy. Hose for rinsing sand off feet is next to the laundry.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful location a few minutes from the beach but disappointed by the in room facilities. The room itself was clean and well presented however we had the following issues.
No kitchen sink so we had to wash up in the bathroom sink (round baisin so very awkward).
No shower screen so the bathroom got soaked when we had a shower. Two small towels were all we had and we had to use these to wipe down the bathroom after our showers.
No towel rail of any description to hand said soggy towels on - a beautiful sign asked us to consider reusing our towels but I’m not sure how we were supposed to dry them with no rail.
All in all disappointing considering the price we paid for the room.
No kitchen sink so we had to wash up in the bathroom sink (round baisin so very awkward).
No shower screen so the bathroom got soaked when we had a shower. Two small towels were all we had and we had to use these to wipe down the bathroom after our showers.
No towel rail of any description to hand said soggy towels on - a beautiful sign asked us to consider reusing our towels but I’m not sure how we were supposed to dry them with no rail.
All in all disappointing considering the price we paid for the room.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janice Heffernan, General Manager at Emerald Inn
Responded 5 Oct 2020
We appreciate the points you have made in your review. The Spa room you reserved does not have kitchen facilities, however you are able to make tea and coffee. The spa suite has been of this design for many years and I am surprised you found it difficult to manage. I will investigate the issues you have raised and ensure that we do not need to modify the setup. I thank you again for mentioning these issue to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We paid $350 per night so were expecting a little luxury. Unfortunately, it was pretty basic. No air conditioning, the toiletries were sparse, the coffee making facilities were at a bare minimum, the decor was dated. A big smelly dog poo on the lawn stayed there for a couple of days, with the smell wafting in the warm sun. However, it was in a fantastic location right next to the gorgeous beach and walking distance to a vibrant town full of wonderful restaurants (tokyo restaurant was superb). The pool was cool and refreshing, if a little small.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Go to Tokyo restaurant for an amazing authentic meal. Wonderful service and a view to sigh over.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is great. Our room however for the high price of $250 was very strange. We didn't know if we were in the bathroom, kitchen or bedroom. The spa bath was in the bedroom. There was no separate bathroom. You had to literally climb into the bath to close the blind. The bathroom sink was in the kitchen next to the kettle which was part of the bedroom and the toilet was effectively in a cupboard. Toiletries also very poor. One of us also had to sleep on an electric blanket ply which was very uncomfortable and we couldn't move it. A shame as it could be a nice place but our room definitely needed re working.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I had a night away together at this beautiful spot.
Our studio room had a lovely spa bath in the corner of the room with a view of the tv. We loved the high A frame roof with exposed beams, creating a large sense of space. The large bed was SUPER comfortable with amazing pillows to match!
This hidden gem is set in a beautiful tree laden setting making it feel very special and a literal 2 minute walk to the beach.
Couldn’t recommend enough 🙂
Our studio room had a lovely spa bath in the corner of the room with a view of the tv. We loved the high A frame roof with exposed beams, creating a large sense of space. The large bed was SUPER comfortable with amazing pillows to match!
This hidden gem is set in a beautiful tree laden setting making it feel very special and a literal 2 minute walk to the beach.
Couldn’t recommend enough 🙂
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Old roach motel with a lick of paint. The rooms are dank and the beds are terrible quality. Front desk staff are snooty and unhelpful. I’ve stayed in motels in third world countries with much better internet. I had to hotspot off of my phone to get work done nearly the entire time as the internet was terribly slow and dropped out often. However the cleaning staff are very good and diligent. The location is also great, so if that is important maybe consider it, but for the money I’d stay elsewhere. Not a lot to show for the room rates other than location.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No air conditioning. That is typical for NZ. The rooms have fans.
No. They have free standing fans but no ac.
Good Afternoon Tim,
Our check-in time is from 12pm, however if you book from the night before, you will be able to go straight to your room on arrival.
If this isn't an option for you, you are more than welcome to leave any luggage you will have with you in reception until the room is ready for you to check-in.
Hope this helps answer any questions Tim.
Kind Regards,
Shontarna
I have to say that in all the times I have traveled back to New Zealand it has never taken me more than an hour to clear customs and leave the airport. The trip to Takapuna would depend on which day of the week you were travelling. If it was a working day then peak hour traffic could be a problem and the usual 1/2 hr trip could turn into 11/2 hrs. Great choice for accommodation but you may have difficulty in checking in that early if it is fully booked which it often is. Good Luck.
"Go to Tokyo restaurant for an amazing authentic meal. Wonderful service and a view to sigh over."Read full review
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PRICE RANGE
$183 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emerald hotel takapuna, emerald hotel auckland
LOCATION
New ZealandNorth IslandAucklandNorth ShoreTakapuna
NUMBER OF ROOMS
39
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingEMERALD INN | UPDATED 2025 Hotel Reviews & Price Comparison (Takapuna, New Zealand) - Tripadvisor
Frequently Asked Questions about Emerald Inn
Which popular attractions are close to Emerald Inn?
Nearby attractions include Bruce Mason Centre (0.2 km) and Berkeley Cinema (0.4 km).
What are some of the property amenities at Emerald Inn?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Emerald Inn?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Emerald Inn?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
What are some restaurants close to Emerald Inn?
Conveniently located restaurants include Tokyo Bay, Tok Tok Kitchen, and Al Forno.
Are there opportunities to exercise at Emerald Inn?
Yes, guests have access to a pool during their stay.
Is Emerald Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Takapuna.
Are any cleaning services offered at Emerald Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Emerald Inn?
Many travellers enjoy visiting Auckland Town Hall (7.7 km), J.F Kennedy Memorial Park (3.2 km), and Maori Warrior In Kaitaka Cloak (6.6 km).
Is Emerald Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.