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9-17 Byron Avenue, Takapuna, Auckland 0622 New Zealand
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US$91
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About
#2 of 7 hotels in Takapuna
Location
Cleanliness
Service
Value
Travellers' Choice
The Spencer on Byron Hotel is located just 500m from Takapuna Beach with fantastic views of the city, Hauraki Gulf, Lake Pupuke and Takapuna. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. With Studio or One Bedroom Suites available including disabled access rooms, plus a swimming pool, spa pool, tennis courts, gym, restaurant and bar, The Spencer on Byron Hotel has something for everyone.
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Room & Suite (99)99
Full view
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Evening entertainment
Babysitting
Parking
Wifi
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Russian, Chinese and 3 more
Hotel links
Location
Full view
85Good for walkers
Grade: 85 out of 100
79Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
9-17 Byron Avenue, Takapuna, Auckland 0622 New Zealand
Getting there
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904Reviews6Q+A100Room tips
Reviews
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Popular mentions
Hello, all staff is working at Reception should not be working there: very rude service, don't know anything, can't fix any problem, look like each staff give you different solution for the same problem and we would not stay over there. Very unpleasant experience with Reception and never seen any Manager (any girl call herself as manager), but can not provide polite service.
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Date of stay: December 2020Trip type: Travelled on business
Helpful
I contacted the hotel to book a room and lounge for 4 days, whilst my husband underwent back fusion surgery at the nearby hospital. I explained that I didn't know how long I needed, and could I be flexible about that. My husband and I had stayed there a few weeks prior. They told me I could book, and I repeated I needed flexibility. They booked me in for 5 nights. As we got closer to the time, we found out that my husband would require probably a bit more time in hospital so I contacted the hotel to extend and was told I could extend one more day but they had a big group coming in and were fully booked. I explained that I had asked for flexibility as I didn't fancy having to change accommodation whilst my husband was in hospital - they said sorry, they couldn't help. Upon arrival, I was given an accessible room (which was fine) however the glasses were on the highest shelf in the kitchen and I couldn't reach them on tiptoe. Thankfully my husband was there the first night to get them down. Then I experienced poor room servicing regularly - twice I had to ask for toilet rolls as they were not replenished, I was not told I had to activate the Wifi before 2am, so had to phone for that, I selected to hang up my towels, not have them replenished, but they did that anyway, then one day I had no towels at all and had to phone and wait 15 minutes. The dishcloth was removed and not replaced. One day the full bin was not emptied and by the last day, they have removed two glasses and not replaced them. I asked again before I checked out if I could stay longer, they said sorry no. I moved to another accommodation in Takapuna and was there for another week as my husband had some complications and these people were amazing. Very flexible and helpful. Spencer on Byron was comfortable, but communication, service and helpfulness were lacking. I had to pay $20 per night extra to book an accessible park, which I found to be quite discriminatory. I probably won't stay there again in a hurry.…
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Date of stay: October 2020
Value
Rooms
Service
Helpful
My wife, myself and our 18 year old son attended a degustation evening last Saturday night and it was just brilliant. We had an awesome evening enjoying superb food and delicious wine matches from Sileni winery. The kitchen staff and chef were fantastic, with interesting food which was presented with flair - absolutely delicious. The Wagyu eye fillet steak was a highlight and I can not recommend this highly enough. Thank you for a great evening.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Comfortable room, nice large bed, good views over Takapuna, easy walking distance to restaurants and shops, very friendly staff. Able to arrange accessible parking in advance and staff were very helpful about this.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Helpful
Response from Debbie Barnett, General Manager at The Spencer on Byron Hotel
Responded 13 Aug 2020
Thank you for taking the time to review your recent stay with us at The Spencer and we hope to welcome you back, Kindest regards, Debbie Barnett, Guest Relations Manager
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Stayed two nights. Brilliant views of Auckland city across the harbour. Rooms was big, clean and warm. Excellent customer service especially in the restaurant. Nothing was too much trouble and the meal was nice especially the fried chicken. Would recommend
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Date of stay: August 2020Trip type: Travelled with family
Helpful
Response from Debbie Barnett, General Manager at The Spencer on Byron Hotel
Responded 5 Aug 2020
Thank you for taking the time to review your stay with us at The Spencer Hotel and also in SmokePit & Buoy Restaurant. We really appreciate your comments and hope to welcome you back to Takapuna, Kindest regards, Debbie Barnett, Guest Relations Manager
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PRICE RANGE
US$82 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spencer on byron hotel, spencer on byron auckland
LOCATION
New ZealandNorth IslandAucklandNorth ShoreTakapuna
NUMBER OF ROOMS
248
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Claim Your Listing Frequently Asked Questions about The Spencer on Byron Hotel
Which popular attractions are close to The Spencer on Byron Hotel?
Nearby attractions include Takapuna Markets (0.4 km), Escape HQ (0.2 km), and Thrillzone Auckland (0.3 km).
What are some of the property amenities at The Spencer on Byron Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Spencer on Byron Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Spencer on Byron Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Spencer on Byron Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Spencer on Byron Hotel?
Conveniently located restaurants include Al Forno, El Humero, and Mamak Malaysia Street Food Takapuna.
Are there opportunities to exercise at The Spencer on Byron Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Spencer on Byron Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Takapuna.
Are any cleaning services offered at The Spencer on Byron Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Spencer on Byron Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Spencer on Byron Hotel?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Hindi, and Ukrainian.