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Holiday Inn Express & Suites 1000 Islands - Gananoque

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Traveller (149)
Room & Suite (154)
Pool & Beach (20)
Overview
  • Excellent51%
  • Very good38%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(8 reviews)
“king suite”(8 reviews)
“microwave oven”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites 1000 Islands - Gananoque
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Hotel deals
Offers from Holiday Inn Express & Suites 1000 Islands - Gananoque
Special Offer: Book Direct and Save
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)
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426 results
Traveller rating
229
145
37
12
3
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LanguageEnglish
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229
145
37
12
3
Show reviews that mention
All reviewshi expressking suitemicrowave ovenhigh ceilingsindoor poolfront desk staffa great staymorning breakfastvery nice hoteljacuzzi tubwould definitely stay here againroom was clean and comfortablepancakeswi ficomplimentary breakfastupon checksausage
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1 - 5 of 426 reviews
Reviewed 1 week ago via mobile

We really enjoyed our stay here. Front desk had great customer service and room was very clean and well kept. Breakfast was good in the morning and service was great. Housekeeping was great and gave us extra towels without hesitation.More

Thank LovelyAngelina
Response from HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - GananoqueResponded 1 week ago

Thank you for choosing The Holiday Inn Express & Suites 1000 Islands for your accommodation and for sharing your review. We are very proud of the exceptional service our staff provides to our guests every day. It was a pleasure to have you as our...More

Hotel's Favourite
Reviewed 26 May 2018 via mobile

We were upgraded to a suite complete with freestanding jacuzzi tub and "fireplace". Tracy at the front desk was helpful with information about local eating establishments. Breakfast area was well maintained (wish they had egg white omeletes like their US counterparts).

Thank HappyCanadian13
Response from HI_EX_GAN_GM, General Manager at Holiday Inn Express & Suites 1000 Islands - GananoqueResponded 29 May 2018

I'd like to thank you for taking the time out of your precious day to leave us your feedback. Tracy is an excellent team member and I am pleased she was able to help you out. We look forward to seeing you again. .

Reviewed 1 week ago via mobile

We stayed at this hotel for 2 nights. The rooms are clean and comfortable. They also feel spacious compared to other places we have stayed. Not sure if this is because of the high ceilings. Small pool & fitness centre. Room also had a fridge...More

Thank GeorginaJennie
Response from HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - GananoqueResponded 1 week ago

Thank you for sharing your positive comments with us. We are thrilled to hear you enjoyed your stay and the kids loved the breakfast. We look forward to welcoming you back! Kind Regards,

Reviewed 2 weeks ago

Stayed at this hotel on the way to Niagara and also on return. Very clean hotel. Staff pleasant. Room are extremely clean. Breakfast is relly good and a wide choice. The only problem is one small elevator and in the morning with people going to...More

Thank Mellisman
Response from HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - GananoqueResponded 2 weeks ago

I'd like to thank you for taking the time to write your review. I am pleased you found the hotel clean and the staff pleasant. We do only have 1 elevator and unfortunately we have no control on when our supplies will arrive. The housekeepers...More

Reviewed 3 weeks ago

We were on a two-week vacation and the prices ranged from $100-250 for our accommodations. This hotel outshined all of them. It was clean, the front desk was extremely friendly, and the room was very nice. The hotel looks to be fairly new. Our room...More

1  Thank Julestwo
Response from HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - GananoqueResponded 3 weeks ago

Thank you for sharing your feedback. We are delighted to know you had a great stay Our staff take great pride in what they do and I will make sure they read your review. We hope to welcome you back in the future for another...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$137 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (149)
Room & Suite (154)
Pool & Beach (20)
Dining (19)
Amenities (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
John T
3 August 2017|
AnswerShow all 3 answers
Response from Tammy W | Reviewed this property |
Hi, I stayed there with both of my Yorkies. I paid an additional amount, but they allowed it
1
Vote
26 February 2017|
AnswerShow all 3 answers
Response from YorkRegionYnot | Reviewed this property |
Give hotel a call.
0
Votes
26 February 2017|
AnswerShow all 3 answers
Response from HI_EX_GAN_GM | Property representative |
Yes there is a $15 charge per night per pet
1
Vote
Room Tips
"The rooms in the back look out over a pond"
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"All Rooms Should Be Good"
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"All rooms would be good at this hotel! Quiet area."
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"the executive suite on the 3rd floor is spacious and the tub is inviting."
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