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All reviewssausagefront deskwafflesoutdoor poolno elevatornice hotelrecommend this hotelno issuescontinental breakfastsecond floorbeds were comfortableonce a yearup to datenice staywould stay againhotel is locatedgrocery store
In town for a family wedding and baptism, stayed 5 nights and have no complaints. As others have stated, the staff was always extremely friendly, the breakfast was varied enough and convenient and the staff kept everything well stocked and hot. Bed and room were...More
The staff were friendly and exceptionally helpful. For example, they helped with the washing machine and allowed us to check into our room early after we left the boat. Smiths Falls is a confusing place to navigate. Suggest mark location of the hotel on a...More
Staff said hello everytime we came in from being out. Rooms were the cleanest rooms I’ve ever stayed in. Bed was really comfortable but the pillows leave something to be desired. Continental breakfast was pretty good, lots of options even eggs, sausages, and French toast...More
went for 4 days and our room was at the top of the stairs. We mentioned the door was extremely squeaky when it opens we thought it would be fixed; not.
Also the breakfast room was quite noisy and being at the top floor we...More
Response from Amit P, General Manager at Best Western Smiths Falls HotelResponded 31 May 2018
Thanks for your review. I do apologize for your experience at the hotel.
We did all of your comments into consideration and have implemented new strategies for our next guests.
Thank You once again.
It was an enjoyable weekend attending the Eastern Ontario Bluegrass Festival in Lombardy
The weather could have been better on Saturday but since it was indoors made it more pleasant. If all is well, we plan on attending next year as well.
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