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Residence Inn Toronto Markham
55 Minthorn Blvd, Markham, Ontario L3T 7Y9 Canada
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Avg. $278 /night, 10/14 - 10/15
$386
per night
$300
per night
$213
per night
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#7 of 15 hotels in MarkhamLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Patio
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
55 Minthorn Blvd, Markham, Ontario L3T 7Y9 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Toronto Pearson Intl Airport
27 km•
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Toronto Island Airport
21.4 km•
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Car Hire
34 Restaurants
within 0.5 kilometers
1 Attraction
within 0.5 kilometers
254Reviews2Q+A45Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We stayed here for a getaway weekend and it was all around a great stay. Checking in was simple and quick. The hotel has a pretty nice appearance and the lobby/breakfast area is quite modern. The Market in the lobby is small, but it offers most things you could think of.
We stayed in the 1-bedroom suite and it was quite nice. The room was very clean, and everything seemed to be in working order. The only problem we had found was that throughout the evening and in the middle of the night, a strong cigarette smell would fill the room. This isn't really the fault of the hotel, as we believe someone in a room near us was smoking (and probably just sticking it out the window, if even giving that courtesy). We just turned the bathroom fan on, and it seemed to clear the smell out over time. A little irritating, but we cannot fault the hotel for this, as this was guest conduct and not on the hotels shoulders. On the plus side, the hotel was silent at night.
The room came with everything you could want. Full size fridge, dishwasher, stove (albeit, we ordered out with Uber Eats or Skip each night so we could fully enjoy the weekend). TV's were great and offered HDMI inputs so we could connect our iPhone to stream content. Wi-Fi was pretty quick and worked flawlessly.
Breakfast was actually good quality and offered a very good selection to get you going for the day and the staff at breakfast were incredibly polite and offered a smile.
Front desk was awesome. One of us had forgotten toothpaste, and we were able to quickly grab a tube from the front desk (with a smile). We had also used the app to chat the front desk to request some towels and they sent it up extremely quick. The ability to chat through the app is awesome and definitely a must-have.
All around a very good stay and we will return in the future.
We stayed in the 1-bedroom suite and it was quite nice. The room was very clean, and everything seemed to be in working order. The only problem we had found was that throughout the evening and in the middle of the night, a strong cigarette smell would fill the room. This isn't really the fault of the hotel, as we believe someone in a room near us was smoking (and probably just sticking it out the window, if even giving that courtesy). We just turned the bathroom fan on, and it seemed to clear the smell out over time. A little irritating, but we cannot fault the hotel for this, as this was guest conduct and not on the hotels shoulders. On the plus side, the hotel was silent at night.
The room came with everything you could want. Full size fridge, dishwasher, stove (albeit, we ordered out with Uber Eats or Skip each night so we could fully enjoy the weekend). TV's were great and offered HDMI inputs so we could connect our iPhone to stream content. Wi-Fi was pretty quick and worked flawlessly.
Breakfast was actually good quality and offered a very good selection to get you going for the day and the staff at breakfast were incredibly polite and offered a smile.
Front desk was awesome. One of us had forgotten toothpaste, and we were able to quickly grab a tube from the front desk (with a smile). We had also used the app to chat the front desk to request some towels and they sent it up extremely quick. The ability to chat through the app is awesome and definitely a must-have.
All around a very good stay and we will return in the future.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at Residence Inn Toronto Markham
Responded 27 Feb 2020
Dear maullar, We appreciate you selecting our Residence Inn for your fun weekend getaway! Your detailed review is great as it provides us with a snapshot of your stay and helps us monitor our guest experience. My sincere apologies that you detected an odor of smoke in your room during your stay. We are a smoke-free hotel and do our very best to obtain guest compliance but, as you mentioned, guests are ultimately responsible for their actions. (There is a significant room recovery fee for guests who do not comply to cover the extensive cost of restoring guest rooms to a smoke-free condition.) At any rate, we are grateful for your comments and your kind words. Please come see us again soon! Best, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I accidentally dropped and shattered a cookie jar in the kitchen area of my 2-room suite at this Residence Inn. The person at the front desk was quick to send house keeping to clean up as soon as we reported it (it was past 8pm on a Wednesday night). David, the house keeping person who cam to my room, was very helpful, patient, and attentive to details in cleaning the place up. He apologized for keeping me but insisted that I stayed with him in the room so that he could walked me through the affected areas and thoroughly vacuumed and wiped the floor with wet towels to make sure that he picked up all the broken glass pieces (too many!). The level of care and warmth he showed me was something that I had never experienced from house keeping staff I dealt with in my many years of stay in different hotels. David definitely deserved a five stars in making my stay at this place a very memorable one! Thank you David.
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip:Â I stayed at the top floor and it was very quiet. No street noise at all.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Finnell, General Manager at Residence Inn Toronto Markham
Responded 25 Nov 2021
Dear yiw877, I am glad that you had a five-star experience at our hotel and that our employees made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for about 5 nights. The bed is totally shot, horribly uncomfortable. Requests for towels and toilet paper had to be made a couple times. Hallways have a gross smell, I can’t describe it. I saw several food delivery people in the hotel being let in without a mask. Saw a patron sitting in the lobby on a bench without a mask. Big rooms. Quiet. Clean. But not an enjoyable or very comfy stay overall.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, General Manager at Residence Inn Toronto Markham
Responded 18 Sept 2020
Dear amandaleighcasey, Thank you for noting our clean and quiet rooms despite being underwhelmed with your stay overall. We do require our associates to wear a mask and request them of those entering the building. I'm very sorry that our beds were not to your liking. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review. Sincerely, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here many, many times over the past decade and my loyalty is not appreciated. I don’t drink juice, eat yogourt or their breakfast bars/muffins. I wanted a breakfast sandwich and bagel only but the clerk refused, saying I can have only one or the other. They want to charge $10 if you want an additional item in comparison to pre-pandemic days when you were able to have any quantity you want from the breakfast offferings. I just stayed at Residence Inn in Winnipeg where you could have as much as you want. I will have to stay at Homewood suites Markham next week and going forward unless I hear that this practice has been changed and I won’t be denied two bagels or two sandwiches.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Residence Inn Toronto Markham
Responded 8 Jun 2021
Dear Lezgcr, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. Your loyalty to our hotel, and Marriott in general, is definitely appreciated. Your feedback provides us with the valuable information we need to make improvements as we move forward. We appreciate your patronage and hope to see you again soon. Sincerely, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pillows at comfort inn and motel 6 are better. I could only sleep a couple of hours because no matter how I tried to adjust them they are just plain bad. I knew that though as we’ve stayed here many times because the hotel appears nice and good location but don’t think we can continue. On arrival, we asked if there’s any chance of being upgraded to a two-bedroom. The lady said no. As Marriott bonvoy gold members, we’ve always gotten an upgrade if we asked at other locations. When we said we’ll pay for an upgrade, she suddenly found multiple two-bedrooms since she asked if we had a floor presence. No need to lie, just say you don’t want to give it. Won’t be back unless they change to firm pillows.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Residence Inn Toronto Markham
Responded 14 Jun 2021
Dear tonytH4486VQ, We appreciate your feedback and apologize for the unpleasant experience you had at our Residence Inn. I regret that you don't like our pillows and our staff didn't acknowledge your loyalty to Marriott at check-in. Your comfort is very important to us and we want to do everything we can to ensure you have a great stay. We are working with our associates to improve our process and better communicate concerns, especially when it pertains to our loyal Bonvoy Members. We hope you will consider coming back for a much better experience. Sincerely, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Residence Inn for a ringette tournament. I was very impressed at the size of the Queen Studio rooms. The layout was perfect and the kitchen was well kitted out. We bring potluck meals and the full-size fridge, microwave and plates/cutlery made it a breeze. The large living space was spacious enough for the 15 or so parents to gather in each evening. The kids loved the pool. The breakfast was the usual free fare - not great but ok. I certainlly wish we stayed in such a great hotel for all our tournaments!
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip:Â We stayed in room 112, which was down a very quiet corridor away from the pool, the lifts and the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at Residence Inn Toronto Markham
Responded 18 Feb 2020
Dear barbgreen2019, Thank you for sharing this review of your stay at our hotel. I am glad we were a great backdrop for your visit to participate in the ringette tournament and that our accommodations exceed ed your expectations. We appreciate your patronage and hope you stay with us again soon. Best, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The overall experience at Residence Inn was great. The room was very spacious and the amenities were fantastic. Had a couple of issues the first night due to the room not being fully cleaned, however, one of the housekeepers named David came to our rescue. He not only helped us move all of our luggage to another room, but he did everything he could to ensure we were comfortable and happy. If you find yourself at the Residence Inn I really recommend seeking out David even just for a conversation. He's extremely genuine and will do anything he can to make sure your stay is of the highest quality.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Finnell, General Manager at Residence Inn Toronto Markham
Responded 17 Dec 2021
Dear samdE3901PR, It's great to hear of your pleasant experience overall and appreciation of our staff at Residence Inn Toronto Markham. I'm glad our accommodations were spacious and met your travel needs. Thank you especially for recognizing David and his overwhelming commitment to customer service. We appreciate you choosing to stay with us and we hope to see you again soon. Best, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel needs some investment, as the rooms are very dated. This 2 bedroom suite had only 1 USB charger connection and that was on a dinky clock radio. Office desk had only AC receptacles. The windows were filthy inside and out. More amenities needed in the bathroom.
I went to cook a steak on the common area bbq but not enough heat was generated due to broken burners. Maybe it should be retired. I fried it in my room instead, but since the stovetop exhaust only recirculates, I smoked up my room pretty good. The kitchen was well appointed, but no kettle. Just a full size coffee maker. Useless for a single traveler.
Breakfast was average. Service at the hotel was pleasant. The internet was the fastest (premium) I have ever seen (300mbps up/dn).
Welcome gift for Gold+ members is ONE store item or 500 points.
Time to try another hotel in the area next business trip.
I went to cook a steak on the common area bbq but not enough heat was generated due to broken burners. Maybe it should be retired. I fried it in my room instead, but since the stovetop exhaust only recirculates, I smoked up my room pretty good. The kitchen was well appointed, but no kettle. Just a full size coffee maker. Useless for a single traveler.
Breakfast was average. Service at the hotel was pleasant. The internet was the fastest (premium) I have ever seen (300mbps up/dn).
Welcome gift for Gold+ members is ONE store item or 500 points.
Time to try another hotel in the area next business trip.
Read more
Date of stay: September 2023Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Residence Inn Toronto Markham
Responded 20 Sept 2023
Dear scotty56434, I regret your experience at our hotel; please forgive us. I'm sorry that our accommodations were not to your liking and that our breakfast service disappointed you. We do our very best to provide remarkable service and a pleasant stay, but we clearly fell short of our goal. Your feedback is welcomed as it encourages improvement for future visits. We hope to see you again to provide the pleasant stay our guests have come to expect and deserve. Sincerely, Firass Ismail General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is getting on in years and is already somewhat run down.
We had a room facing the courtyard and the room AC was extremely noisy. So we turned it off and opened the window. Unfortunately, the outside units of the hotel A/C are in the courtyard and even louder. Window closed air conditioning around room on and loud. That doesn't fit the price at all.
But the rooms are clean! Not recommended for vacations only business travelers maybe?!
—-
Das Hotel ist in die Jahre gekommen und schon etwas runtergewirtschaftet.
Wir hatten ein Zimmer zum Hof hin, und die Zimmer AC war sehr extrem laut. Also „Ausgemacht“ und Fenster auf. Leider sind im Hof die Aussengeräte der Hotel A/C und noch lauter. Fenster zu Klima um Zimmer an und laut. Das passt garnicht zum Preis.
Aber die Zimmer sind sauber! Nicht für Urlaube zu empfehlen nur Geschäftsreisende vielleicht?!
We had a room facing the courtyard and the room AC was extremely noisy. So we turned it off and opened the window. Unfortunately, the outside units of the hotel A/C are in the courtyard and even louder. Window closed air conditioning around room on and loud. That doesn't fit the price at all.
But the rooms are clean! Not recommended for vacations only business travelers maybe?!
—-
Das Hotel ist in die Jahre gekommen und schon etwas runtergewirtschaftet.
Wir hatten ein Zimmer zum Hof hin, und die Zimmer AC war sehr extrem laut. Also „Ausgemacht“ und Fenster auf. Leider sind im Hof die Aussengeräte der Hotel A/C und noch lauter. Fenster zu Klima um Zimmer an und laut. Das passt garnicht zum Preis.
Aber die Zimmer sind sauber! Nicht für Urlaube zu empfehlen nur Geschäftsreisende vielleicht?!
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In the past two months, I’ve visited three Residence Inns - Markham, Calgary and Halifax. Markham is the only one that still refuses to reinstate hot breakfast. It’s been two years. There is no reason not to open hot breakfast like other Residence Inns have. Even the Fairfield inns I’ve stayed at (Sudbury, for one) have it. An English muffin is no longer acceptable. In the meantime, I have found several other hotels near you which I will try that do offer hot breakfast. I will keep calling your hotel once a month to see if it returns and when it does I will return as a guest.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Concord Hospitality, General Manager at Residence Inn Toronto Markham
Responded 20 Apr 2022
Dear montrealt618, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the disappointment with our breakfast. We will take your comments about our breakfast under consideration as we continually work to improve our guest experience and offerings. We hope you will consider staying with us again in the future. Sincerely, Anita Shu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m not sure you would have to contact the hotel. I know for the time I will as staying the bedroom was approximately $280 Canadian.
3:00 check in 12:00 check out
"We stayed in room 112, which was down a very quiet corridor away from the pool, the lifts and the stairs."Read full review
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PRICE RANGE
$241 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn toronto markham hotel markham, residence inn markham, markham residence inn
LOCATION
CanadaOntarioMarkham
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Residence Inn Toronto Markham
Which popular attractions are close to Residence Inn Toronto Markham?
Nearby attractions include Stormtech Performance Apparel (0.3 km).
What are some of the property amenities at Residence Inn Toronto Markham?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Toronto Markham?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Residence Inn Toronto Markham?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Residence Inn Toronto Markham?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Toronto Markham?
Conveniently located restaurants include Crave Restaurant, Duo Patisserie & Cafe, and Bâton Rouge Grillhouse & Bar.
Are there opportunities to exercise at Residence Inn Toronto Markham?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Toronto Markham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Toronto Markham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Toronto Markham offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Residence Inn Toronto Markham?
Many travellers enjoy visiting Village At Black Creek (13.4 km) and Gibson House Museum (8.6 km).