Toronto Marriott Markham
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Toronto Marriott Markham

Traveller (153)
Room & Suite (51)
Dining (11)

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About

4.0
#8 of 15 hotels in Markham
4.0 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Located in the heart of Downtown Markham, Toronto Marriott Markham offers easy access to trendy restaurants, technology hubs, and family-friendly events. Experience exclusive art within the hotel or visit the nearby Varley Art Gallery for contemporary exhibits. Our sleek Markham hotel is perfect for meetings and gatherings with nine event venues, state-of-the-art technology, and stunning city views.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Meeting rooms
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Trendy
Hotel links
Special Offer:Earn points toward free nights.

Location

170 Enterprise Blvd, Markham, Ontario L6G 0E6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Toronto Pearson Intl Airport
30.9 km
See all flights
Toronto Island Airport
22.8 km
See all flights
158Reviews12Q+A23Room tips

Reviews
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Detailed Reviews
Ryan G wrote a review Jan 2020
Orlando, Florida52 contributions76 helpful votes
5.0 of 5 bubbles
Our recent stay at the Toronto Marriott Markham was easily one of the best hotel stays we've had, and we've done quite a bit of travelling.  We spent 4 nights at the property attending a funeral for a close relative.  When I notified the staff of our reason for coming, they really exhibited a level of customer service that was refreshing.  We received a condolence card signed by the team, they provided a few cards towards shared appetizers in their Draco restaurant, and they even sent up a nice fruit plate to the room.  They also lowered the nightly parking cost for us.  Since I always forget staff names, I have to shout out Ami who was working at the front desk.  She was the nicest most pleasant person we've encountered during our travels.  Most importantly, when she greeted our family when we returned to the property, it actually seemed genuine.  I hope this property knows what they have with her and doesn't allow her to escape :)

The property itself was wonderful.  Still fairly new and in an area that still under development.  There is an adjacent parking garage.  Parking is normally $20 CAD per night.  You just need to keep the card the machine provides you on your first entrance as you'll need to feed that same card into the machine as you come and go.  Remember to capture a shot of your license plate when you arrive to provide to the hotel staff.  Parking is pretty smooth.  Parking for the hotel is on level 3, 4 or 5. Unfortunately, the parking garage isn't connected directly to the hotel, so you'll have to grab the elevator down to the G level and walk across to the property while trying no to freeze to death.  

The room was well lit and spacious.  For the frequent travelers out there, there are plenty of outlets all over the place and water pressure is solid.  We stayed on the M Club (4th) floor.  The M Club lounge came in very handy on a few morning for breakfast.  They had a decent spread of meats, fruits, toast, juices, coffee and tea.  We also stopped in a few times  to grab some bottles of water for the room.  My wife visited the gym which she said was incredibly spacious.  We did not use the pool during our stay.  When you have a hotel stay this good, you just HOPE that once the local area is fully developed and the influx begins, they're able to maintain the level of service they displayed.  When in Toronto again, I would stay here in a heartbeat.  Marriott has a gem with this one.  Phenomenal stay, property and people.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew from Kingston wrote a review Aug 2020
Kingston, Canada248 contributions206 helpful votes
3.0 of 5 bubbles
We have stayed here a few times, most recently for two nights over the August long weekend. Were told on check in that they were quite busy, but there did not seem to be many people around. There is no breakfast at all and only a limited dinner 4 days a week. The dinner menu is not available anywhere other that a QR code at the front desk. All of the paper, pens and local info has been removed from the rooms so there is no information on what might be available for meals. We used Skip and Uber to get meals. There is no room service or housekeeping service. The paid parking lot is across the lane from the hotel and is shared by shoppers and a condo above the lot. It is actually quite dangerous as many of the condo owners race through the lot in their entitled brands of cars. All in all, there is very little appealing about this hotel at this time as it's pretty basic, so you might as well save some money and stay at a Courtyard or Holiday Inn Express and get the free parking and near by amenities.

There was a requirement for masks while in public areas. There was no Covid screening at check in.
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Date of stay: August 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: There are no good views as the hotel is located next the 407 and lots of development. Any room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Bird, Guest Services / Front Office at Toronto Marriott Markham
Responded 4 Aug 2020
simeon - thank you for taking time to provide feedback on our hotel. COVID - 19 has presented unique challenges for the lodging industry. Marriott International has created our Commitment to Clean program and we have worked to reduce any touch points for our guests. Removal of menus, pens, papers and other collateral has been done to ensure the safety of our guests. We hope to welcome you back again soon, when we can offer the services we are proud to be known for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JupiterM6 wrote a review Sept 2021
New York City, New York14 contributions18 helpful votes
3.0 of 5 bubbles
I hope I can love this hotel because this might be the only new luxury hotel around the area. However, the hotel management needs to work harder.

I booked two 2 queens beds rooms. The reservation was made back in June and couple days before our departure, I contacted the hotel to see if they can arrange connecting rooms for us. The response said that they would try to set us as closer as possible. During our checking in at 4:00pm, I made the same request again and the “best” the front desk could do is Room 435 and 447. Okay I take it as it is without saying a word. But on that night when we returned from dinner, we saw guests dragging luggage checking into 433! I was like, what the heck! Why could they not accommodate us to 433 so that we could be with each other? Not to mention why their room assignment system is so weird and meant to separate the group booking, I think there might be something staff can do to accommodate but they chose not to which is disappointing.

Currently under Covid, the pool needs to limit capacity which is completely understood. Guests need to make reservation for their pool time and pick up special keycard for the pool at the appointment time. There was time I asked the front desk if I can get the key like 15 minutes prior to my appointment as I happened to be at the lobby and try to save time for not making another trip to go down to the lobby and up to the pool on 3rd floor in 15 mins with two kids. The front desk said she did not have extra keys without even checking. Also, picking up and dropping off keys are quite hassle. They should either have a key drop off box right outside the pool/gym or have key dropped to the guest room for guests having reservation. The hotel should think more in terms of making things easier for the guests, not making things easier for your staff.

The hotel has great facilities and the room is very clean and spacious. If the service issue can be enhanced further more, it will be a wonderful hotel.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
npfan wrote a review Aug 2021
9 contributions1 helpful vote
1.0 of 5 bubbles
We usually stay at Hampton inn Markham for our visits to Toronto north, but decided to try out this newest hotel in town (Markham) this time. This turned out to be the worst hotel choice we've ever made. Despite the highest rate we paid for being in the M-club session, there is NOTHING special about the room nor the service. Not only that, parking at the multiple level complex across the hotel (with no direct connection to the hotel) is extra, and wifi costs an extra $5.95 per night for non mariott members. It's difficult to understand the rationale for this charge given that wifi has become such a commodity nowadays, not only in North America but even in Carribean all inclusive resorts. People can even access wifi for free at McDonald's without being a customer. But, for $250 a night at this deserted part of Toronto suburbs amidst unusually low demand due to Covid19, when every hotel have to lower their prices to attract stay-cationers, this extra charge for wifi seems rather out of the place.

I wouldn't recommend this hotel.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy wrote a review Aug 2020
2 contributions
2.0 of 5 bubbles
We waited in line for 20 minutes to check into our room. There was one lady manning the concierge desk. Once we finally got our room, we see that the room was not cleaned. What happened to the COVID-19 protocol that was promised? When we returned to the front desk to ask about the room, the lady snapped at us that she had to attend to other patrons that refilled the lobby line, and told us 'we only have one housekeeping person working'. Kudos to the one lady for handling this many customers, but is this acceptable at all? If the hotel cannot accommodate as many patrons as it's allowing us to book, it should not be allowing this many bookings. Not to mention, I stood in the line for another 25 minutes to talk to the concierge again to get another room.

This is deceptive advertising at best, and blatant disregard for public safety in sole favour of financial gain at worst.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Bird, Guest Services / Front Office at Toronto Marriott Markham
Responded 10 Aug 2020
amyyxyz - thank you for providing feedback about your recent stay. Please contact the hotel to speak with a manager so we can turn your experience around.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dezinbo wrote a review Jul 2022
30 contributions48 helpful votes
2.0 of 5 bubbles
I am a half way through my 2 weeks stay here and I am appalled by the service level so far.

The front desk personnel are friendly and very polite (everyone here is) and are very pleasant to interact with. Then they look into your eyes with a smile and lie to you over and over. Or a kinder interpretation of their actions may be that they are just so unorganized and untrained that they have absolutely no idea what they are doing.

When I checked in, my room was very dusty and the floor did not seem to have been vacuumed. I requested to have the room cleaned but my request was too late to be followed though the following day so I had to wait 2 days to see the room cleaned. I was told that the cleaning schedule was assigned the evening before and the cut off time was quite early in the evening.

On Tuesday night, I requested the room cleaned every other day as room cleaning was only done on request, I was told. And I missed the cut off time so I would not get my room cleaned on Wednesday but I was assured that they would clean my room and get me fresh towels on Thursday. So Thursday evening, last night, I came back to see my room not cleaned. No fresh towels. Unbelievable. So I went down to the front desk to politely complain. The front desk person didn’t apologize but assured me, guaranteed me, that it was going to be cleaned the following day. I asked him if he was certain and he told me that it was already scheduled to be cleaned.

Fast forward to tonight - I just returned to my room after a long day and guess what? The room was not cleaned!!! I went down to the front desk and spoke with an assistant manager, Josh. I understand that Rogers internet was down all day and that made everyone’s life difficult and I sympathize but wow. You pay 300+ CAD/night and get ONE room cleaning per week?? What? A youth hostel provides a better service. Shame on you Marriott!

I am curious to see if my room will get cleaned tomorrow. At this point I will be rather surprised if it happens. I am seriously contemplating moving to another hotel for the next 7 nights… I will post an updated review when I checkout in one week or in one day. Stay tuned.
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: They don’t accept ApplePay. Gym is not well maintained. They only clean or makeup your room upon...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer L wrote a review Jul 2022
1 contribution
1.0 of 5 bubbles
First off I never write reviews but feel compelled to because of how poorly run this hotel is.

This hotel is modern overall and appears to be newer, however, upon arriving at our room my husband found a condom wrapper in between the sofa cushions as he was about to pull out the sofa bed. In addition, the hotel for the life of them didn't have enough blankets for my children. We called 2 nights in a row and gave up by the last 2 nights. They just kept giving us sheets to use as blankets, I'm not sure I understand how a hotel can run out of blankets.

Also, beware, they don't offer room cleaning everyday, it is something you have to request which we were not told the night we checked in. I understand everywhere is understaffed but my point being is they never even offered the service to us to begin with. Upon asking for the service the next morning, they told us the schedule would not allow for us to be included that day. Mind you, at that point they still did not mention you had to request it for every day of your stay. We then checked in again the following day, they finally mentioned you are suppose to request it for each day. Even after asking for it (we had 2 rooms) the other room did not get the service.

One other nuance is my mother had to call 3 times before they understood we had wanted to extend our stay for one night (at the frontend). Upon check in we triple confirmed we would not have to switch rooms the following day to which they said we wouldn't need to move however they deactivated our room key card because the system "checked us out" for the one night. We then had to re check in and go through all the paperwork and card submission once again. It was such a nightmare from the beginning, although the hotel is in a pretty convenient location beware of all these nuances. I am not sure I will stay here again, besides convenient location, everything else was a nightmare.
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Date of stay: June 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NG wrote a review Aug 2022
17 contributions4 helpful votes
3.0 of 5 bubbles
This hotel was fine, but I've certainly stayed in nicer ones. The staff was friendly and fairly attentive, but the rooms left a little to be desired. Our room was supposed to have a king bed, but the bed was most certainly a queen. That aside, it was decently comfortable. The room was not fully cleaned when we arrived - several areas had noticeable dust, the table was covered in red spots/stains, and there were long hairs on the shampoo and soap bottles in the shower. The shower door also doesn't seal fully or have a handle on the inside, so it spills water onto the floor; I foresee this being a long-term problem for the hotel.

Wifi is not free and costs an extra $5+ per person.

The hotel is in a convenient location and has walkable entertainment, restaurants, etc.
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Date of stay: August 2022
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: ask for a room facing in; the outer rooms face construction zones
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karim Aziz wrote a review Aug 2020
Montreal, Canada4 contributions1 helpful vote
1.0 of 5 bubbles
Dead area full of construction. Hotel restaurant and most amenities closed, pool accessible by reservation only and you can only enjoy it for 1h. No room service to clean up, make your bed or change the used towels whatsoever. I had to call them 3 times to get toilet paper and towels, what the hell is that? I don’t need this stress when I’m on vacation. What’s the point to go to a hotel if you need to do everything yourself just like home? Pretty bad service and amenities overall. I think they are just hiding behind COVID19 to save money! Seems like it’s the golden justification for any business to cover up on their crappy service and cost cutting measure. Won’t stay here ever again. This is supposed to be a 4 star Marriot hotel, not the Day inn!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Bird, Guest Services / Front Office at Toronto Marriott Markham
Responded 24 Aug 2020
kik00123 - we are sorry that you didn't enjoy your recent stay with us. The present time is challenging and we are working to make sure that our guest and associate's safety is taken into careful consideration.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurie L wrote a review Feb 2021
Barrie, Canada6 contributions16 helpful votes
5.0 of 5 bubbles
Exceptional service, new rooms, delicious food. I have stayed at this hotel multiple times, and every time the team exceeds my expectations. Even during a Pandemic this team has been super accommodating to make me feel comfortable and welcome even with limited services due to Covid. Precovid/post Covid this property has a great onsite restaurant, gym and meeting space which are very nice. This the cleanest hotel I have ever stayed at.

Thank you to Hiren, Chris (and front desk team), Bob and Chef for an outstanding stay every time.
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Ask for Garden room. It’s quieter than city view rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$340 - $418 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioMarkham
NUMBER OF ROOMS
209
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TORONTO MARRIOTT MARKHAM - Hotel Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about Toronto Marriott Markham
Which popular attractions are close to Toronto Marriott Markham?
Nearby attractions include Cineplex Cinemas Markham & VIP (0.1 km), Pride of Canada Carousel (0.1 km), and St. Louis Bar & Grill (1.2 km).
What are some of the property amenities at Toronto Marriott Markham?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Toronto Marriott Markham?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Toronto Marriott Markham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Toronto Marriott Markham?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Toronto Marriott Markham?
Conveniently located restaurants include Milestones, Kiu Japanese Restaurant, and Good Catch Boil House.
Are there opportunities to exercise at Toronto Marriott Markham?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Toronto Marriott Markham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Toronto Marriott Markham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Toronto Marriott Markham offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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