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Mercure Auckland Queen Street

500 Queen Street, Auckland 1010 New Zealand
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Traveller (14)
Room & Suite (17)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.


#102 of 208 hotels in Auckland
Located at the top of Queen Street, Mercure Auckand Queen street embraces the surrounding vibrant local culture. Explore Karangahape Road’s rich history or take a short walk into the city centre for designer shopping, award-winning restaurants and colourful art galleries. Our 96 contemporary guest rooms offer king, queen or twin beds with warm and inviting decor. Featuring WiFi, flat screen TVs and work desk, they are the perfect base for your centre city stay. Deluxe rooms boast rain-showers and elevated city views. Personal touches at the hotel include 24 hour reception, fitness centre, boardroom and reduced mobility rooms.
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Property amenities
Paid public parking nearby
Fitness Centre with Gym / Workout Room
Bar / lounge
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Breakfast available
Laundry service
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Room features
Air conditioning
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Hair dryer
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
13Reviews3Q+A2Room tips
Traveller rating
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Popular mentions
Rajat A wrote a review Nov 2021
Manukau, New Zealand6 contributions
Excellent service. Super friendly staff. I would like to mention that Sonny at the front desk is a ‘superstar’. Anything you ask him and he’s ready with a answer/solution. Great customer service skills he has. I wish him good luck for his bright future ahead. Also, would like to thanks Raj who helped us to allow our food to be heated in their hotel restaurant microwave. We stayed here for 3 nights as our apartment was flooded. This team made our stay a memorable one and we forgot all our stress due to the exceptional given by them. Thanks heaps Mercure Team :)
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Date of stay: November 2021Trip type: Travelled as a couple
Kyle wrote a review Sep 2021
Hamilton, New Zealand3 contributions
Exceptional stay. Rooms are neat and tidy yet creative and funky. Staff are very friendly, courteous, accommodating and looked after us well through check-in to breakfast and check-out. 1 staff overheard us planning our wedding and served a round of coffee and pastries complimentary which was a lovely surprise and greatly appreciated. This was our second stay and there will certainly be more :)
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Date of stay: September 2021Trip type: Travelled as a couple
Wendy P wrote a review Sep 2021
1 contribution1 helpful vote
I always use this hotel when I come up to Auckland for several reasons. Locality to the office I work out of and convenience of K Road for the restaurants. All of the front desk staff cannot do more for you and are extremely customer focused. Amanda, the operations Manager is an absolute gem and so are Alexa, Rosie and Sonny. I'm sorry cannot remember the rest of the staff's names. They make the Hotel that extra special and want you to come back. The rooms are cheeful, clean and tidy, cleanliness is at the foreground and cannot be faulted The only disappointment in my last couple of stays is the breakfast. Not much choice and on several occasions of the last stay there was no hot water, toaster plugged in. Very poor in selection for the continental side of things and even worse for the hot side just three options for $10 more. Suggestion would be to charge one price and get the option of all continental and hot selections. Unfortunately this last stay was cut short due to lockdown and the staff were so good in helping us to get to the airport in time and also returned some lost clothing in the room due to a very hasty retreat. Cannot speak highly enough of the staff
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Date of stay: August 2021
Sleep Quality
Trip type: Travelled on business
Room Tip: If you want a good view of the CBD then opt for a higher floor room facing down Queen Street
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1 Helpful vote
Jacqui D wrote a review Aug 2021
Nelson, New Zealand4 contributions
Lovely hotel top end of Queen Street. Was relieved to check in here after moving from an unpleasant hotel nearby. Very friendly staff, beautifully appointed room. Spotlessly clean (new) and very comfortable bed. Didn't have time to use the restaurant but in a good location for many eateries. Quiet as buses only in Queen St. Queen St view rooms have an impressive view all the way down Queen St, beautiful when lit up at night too. Really enjoyed my stay
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Date of stay: August 2021
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for a Queen Street view
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ShirishParanjape wrote a review Aug 2021
Christchurch, New Zealand799 contributions116 helpful votes
Good location and room. Very new / modern - opened in March 2021. The room, bed, Wi-Fi in room, cleanliness etc. was excellent. Things to watch for: the breakfast is a buffet but not entirely. Only the continental part is laid out. You need to ask the staff for the hot dishes. I was not clear about what is included in the room tariff and what is not. I asked for "a couple of hash-browns" only but the staff was trying to offer me a bigger hot breakfast for $29. The final bill was $20 (continental breakfast). Also, the breakfast starts at 6.30 am but even 'ready' items such as breads, croissants, Danish etc. were laid out at ~6.45 am. However, a good experience, all in all.
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Date of stay: August 2021
Trip type: Travelled on business
1 Helpful vote
New ZealandNorth IslandAuckland
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Frequently Asked Questions about Mercure Auckland Queen Street
Which popular attractions are close to Mercure Auckland Queen Street?
Nearby attractions include Splash Planet (1.2 km), The Common Room (0.4 km), and Hastings City Art Gallery (0.5 km).
What are some of the property amenities at Mercure Auckland Queen Street?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Mercure Auckland Queen Street?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Mercure Auckland Queen Street?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Auckland Queen Street?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Auckland Queen Street?
Conveniently located restaurants include Gengy's Mongolian Bbq Buffet Restaurant, Thai Silk Restaurant, and Currizza's.
Are there opportunities to exercise at Mercure Auckland Queen Street?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Mercure Auckland Queen Street?
Many travellers enjoy visiting Otatara Pa Historic Reserve Walk (10.5 km).
Does Mercure Auckland Queen Street have any great views?
Yes, guests often enjoy the city view available here.
Is Mercure Auckland Queen Street accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.