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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4627)
Room & Suite (930)
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Overview
Hotel website
Hotel virtual tour
Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Hotel website
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Reviews (8,039)
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4,678 results
Traveller rating
2,767
1,096
503
177
135
Traveller type
Time of year
LanguageEnglish
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2,767
1,096
503
177
135
Show reviews that mention
All reviews infinity pool family pool market grill buffet restaurant piano bar garden room red level sensatori guests beautiful hotel salt water booking system a la carte restaurants the sofa bed club ocean waiter service the wow factor pirate ship
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1 - 5 of 4,678 reviews
Reviewed yesterday

Stayed recently at this resort for a week in late October we had an excellent stay - the resort is wonderful and the amenities and rooms are superb. Beautiful location and the architecture and layout of the resort are exceptional - wonderful modern interiors and...More

Review collected in partnership with RCI
Thank NENMAF
Hotel's Favourite
Reviewed 4 October 2018 via mobile

This was our second visit to this beautiful hotel and we have had a fantastic holiday and apart from a few issues the hotel lived up to our expectations, it certainly has the wow factor. The hotel is beautiful and very well maintained, the pool...More

2  Thank LadudsCleveland
Response from María C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 weeks ago

Dear guest LadudsCleveland. Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your...More

Reviewed yesterday

Long waits for drinks, especially the pirate pool dont bother pressing the call button, an hour wait is about right at quiet times, they just wont bother coming if busy. As an all inclusive you wont get all drinks and snacks, thats annoying Pools are...More

Thank Tealby
Response from María C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded yesterday

Dear Tealby, We would like to begin by thanking you for the time you have taken to share your experience with us as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We truly regret if your stay with...More

Reviewed 2 days ago

As we walked in the hotel we were blown away by the sheer grandness that greets you. The receptionist that greated us was very professional and used the words “welcome to your new home from home” and attached our silver wristbands. We were escorted to...More

Thank GlennAndLisaE
Response from María C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded yesterday

Dear GlennAndLisaE, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We...More

Reviewed 2 days ago via mobile

Stunning hotel, first class service from everyone that we have come across so far. Only downside is the family pool is just a little cold. Can’t stay in there for too long as our 18mth old gets too cold. They have pool heaters but they...More

1  Thank Stacey G
Response from María C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 days ago

Dear Stacey G, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. In reference to...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$169 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (4,627)
Room & Suite (930)
Pool & Beach (820)
Dining (427)
Amenities (130)
Family and Play Areas (43)
Business Centre & Event Rooms (17)
Nearby
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Questions & Answers
Ask a question
Trek14174746036
16 November 2018|
Answer
Response from Inspire801084 | Reviewed this property |
During the day normal type beach wear in the evenings smart casual is fine (short sleave shirt )
0
Votes
juliehB7899KD
5 November 2018|
Answer
Response from Loretta L | Reviewed this property |
Sorry I didn't go with my children thank God
0
Votes
stevebardill
4 November 2018|
AnswerShow all 9 answers
Response from 770Liz | Reviewed this property |
The food is not great in any of the restaurants and service poor. A beer is 5 euros and wine 6 euros both small glasses. You can get BBC Wales and BBC news we would never go back there's lots off other better places to enjoy.
0
Votes
Room Tips
"ask for a room near the family pool if you have kids with you. Easy access to family pool"
AEK16
3 days ago
Read review
"2035 was a nice quiet room"
S4057SAlaural
1 week ago
Read review
"Go for sea view"
Allvey
2 weeks ago
Read review
"Deluxe family room in the centre of hotel so not far from anything"
sachin8
3 weeks ago
Read review
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