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Gran Melia Palacio de Isora Resort & Spa

Traveller (4723)
360
Panoramas (89)
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Certificate of Excellence
Overview
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Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,231)
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2,819
1,106
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182
137
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All reviews infinity pool family pool market grill buffet restaurant piano bar garden room red level sensatori guests beautiful hotel salt water booking system a la carte restaurants club ocean pirate ship waiter service the sofa bed the wow factor
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1 - 5 of 4,757 reviews
Reviewed yesterday

Without a doubt one of my favorite hotels in Tenerife. We have been coming to Melia for years and it never disappoints. We made a last minute booking on the Red Level before heading back to the USA. Upon arrival we were welcome by the...More

Date of stay: January 2019
Thank luisrosal
Hotel's Favourite
Reviewed 4 weeks ago via mobile

So I’m sat on my balcony looking over the resort with the sea and the sun shining. This truly is a magical beautiful oasis I’ve read some not so good reviews maybe these people visited in the high season so I can’t comment on their...More

Date of stay: December 2018
2  Thank sueblackburn1
Response from María C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 weeks ago

Dear sueblackburn1, Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to...More

Reviewed yesterday

Having stayed here for Christmas on two occasions we returned to celebrate our Golden Wedding. We stayed full board with the drinks package which was absolutely necessary as the drinks were incredibly expensive. However, this year water was provided daily to the room as wasn't...More

Date of stay: December 2018
1  Thank Nottingham22
Reviewed 2 days ago via mobile

Looks great , staff to be fair generally good , amazing setting, love this part of Tenerife. Now let’s talk about actually staying here. Still here now , 7th night out of 10 , wearing a bit thin now. Rooms are nice enough but absolutely...More

Date of stay: January 2019
Thank 708Richard
Reviewed 2 days ago via mobile

I have never seen such a well trained friendly staff. So proper yet friendly and ready to help giving you a thank you for letting them help. Setting is unbelievable with ocean front sea level right in front of you and a 12,000 foot mountain...More

Date of stay: January 2019
1  Thank H6288GKmichaelk
Response from María C, Guest Experience Manager. at Gran Melia Palacio de Isora Resort & SpaResponded 2 days ago

Dear Guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is...More

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About
Description
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the More stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
578
Price range
US$158 - US$506 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Palacio De Isora Hotel Alcala
,
Gran Melia Guia De Isora
,
Palacio De Isora Gran Melia
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
578
Price range
US$158 - US$506 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Palacio De Isora Hotel Alcala
,
Gran Melia Guia De Isora
,
Palacio De Isora Gran Melia
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Photos
Traveller (4,723)
Room & Suite (932)
Pool & Beach (823)
Dining (429)
Amenities (130)
Family and Play Areas (43)
Business Centre & Event Rooms (17)
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Questions & Answers
Ask a question
alannah624
16 January 2019|
AnswerShow all 3 answers
Response from Jenamy7535 | Reviewed this property |
We did red level and also booked direct with resort. There are 2 options - red level for families and adults only red level. If adults only, there is an entire section dedicated to only red level. It’s quite nice, super... More
0
Votes
alannah624
16 January 2019|
Answer
Response from Max O | Reviewed this property |
I went full board - so this was breakfast, lunch and dinner at 3 restaurants (one buffet) there were 3 other restaurants that were pay for ones. I got wine and/or beer with every meal as part of the full board- but had to... More
0
Votes
Wolvesfans
13 January 2019|
AnswerShow all 3 answers
Response from Mark P | Reviewed this property |
Yes, there is a screen next to the ocean bar that had football showing every time I walked past it.
1
Vote
Room Tips
"Red level for adults is the way to go if you're not traveling with children!!"
luisrosal
yesterday
Read review
"deluxe twin was excellent"
MaxO61
3 days ago
Read review
"Please let us choose housekeeping time."
AlexLiuinLondon
2 weeks ago
Read review
"Worth paying a little extra for a seaview room, to avoid being allocated a room overlooking the..."
bazpool
3 weeks ago
Read review
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