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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4370)
Room & Suite (920)
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Ratings and reviews
Certificate of Excellence
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(581 reviews)
“family pool”(338 reviews)
“red level”(782 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Hotel virtual tour
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Location and contact
Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Hotel website
31.3 km to Sur Reina Sofia Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
1 Aug2 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,704)
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4,556 results
Traveller rating
2,700
1,069
484
172
131
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2,700
1,069
484
172
131
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1 - 5 of 4,556 reviews
Reviewed 3 days ago via mobile

Love this place! Absolutely faultless. Get a room in block 0 not 1. Good fantastic. Fabulous staff. Love junior! Best hotel in Tenerife and I’ve been numerous times. Oasis grill is great. I also love the Italian. They also provide in school holidays activities for...More

1  Thank loveaholiday!Surrey
Hotel's Favourite
Reviewed 25 April 2018

This was our first stay at this hotel, recommended by friends of ours. Arriving "latish" after a long journey the initial wow factor on entering this 5* hotel was very impressive. Check in was welcoming and efficient by a trainee receptionist who, with our keys,...More

3  Thank Michael S
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 29 April 2018

Dear guest Michael S Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

Reviewed 3 days ago via mobile

We are avid followers of the sensatori brand so start with a positive bias. This Meliá hotel has 600 rooms but only 200 are “sensatori”. This distinguishes it from the others. The Positives The hotel and location is extremely impressive The infinity pool is largest...More

4  Thank Byett
Reviewed 3 days ago

Very memorable and enjoyable experience staying in Red Level zone of the hotel. Impressive huge pool with sea water. Beautiful gardens. Refine taste in decor and design. Very comfortable large bed. Would like to come back soon.

Review collected in partnership with Meliá Hotels International
Thank iva306
Reviewed 5 days ago via mobile

We had a fantastic family holiday at the Gran Melia. The hotel is lovely. The food great & really good customer service. The evening entertainment for kids & adults is really good. It was our first holiday with 2 under 2 & I can’t rate...More

Thank Charlotteamywheat
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$179 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4370)
Room & Suite (920)
Pool & Beach (801)
Dining (422)
Amenities (130)
Family and Play Areas (39)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
sukira
14 July 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
Hi, Me and my partner recently stayed here and we did download an app which was fantastic !! Told us all available activities on each day and the times they were scheduled for ! Sorry can’t say if they showed any restaurant... More
0
Votes
Edward1951S
13 July 2018|
AnswerShow all 3 answers
Response from lynda N | Reviewed this property |
If you've stayed at Gran Melia on many occasions you'll know how perfect it is for families Edward. We have been as a party of 16, ages ranging from 3 to 68 and have had a wonderful holiday, so much so we are going back... More
1
Vote
UKTraveller2009
11 July 2018|
AnswerShow all 8 answers
Response from Sue S | Reviewed this property |
We are a couple in our 60's so no children with us. We travelled on an RCI exchange which gave us accommodation only. The room was luxurious, with a sea view and we found all the staff friendly and helpful. The housekeeping... More
0
Votes
Room Tips
"To have a great stay contact the GM before you arrive if you have any needs so that they can make your stay a..."
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"Up to 70 is a quiet room"
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"At least a partial sea view is required"
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"Sea views at a premium, but all other rooms have great views over manicured grounds and water features."
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