We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

RedLevel at Gran Melia Palacio de Isora

Traveller (1323)
360
Panoramas (61)
Video
Overview
Visit hotel website
Hotel virtual tour
Calle La Costa, S/N, 38686 Alcala, Guia de Isora, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Visit hotel website
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$319.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3756afc3ed7042e1a893de54bcab977f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2141696,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34817084],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":319,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3756afc3ed7042e1a893de54bcab977f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":346,"lowestMetaPrice":319,"additionalPartner":false,"highestMetaPriceDisplay":346,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":346,"lowestMetaPrice":319,"highestMetaPriceDisplay":346,"hotelName":"RedLevel at Gran Melia Palacio de Isora","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM3NTZhZmMzZWQ3MDQyZTFhODkzZGU1NGJjYWI5NzdmIiwiQUlLIjoiMGNkMGZlOGNlNDM5NDExOThlM2NlMWZmNmYzODAxNTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/01/2019", "checkOut": "28/01/2019", "lowestPrice": "US$319", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34817084":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,516)
Filter reviews
844 results
Traveller rating
675
108
35
15
11
Traveller type
Time of year
LanguageEnglish
More languages
675
108
35
15
11
Show reviews that mention
All reviews red level the main hotel terrace restaurant tapas liquid lounge chateaubriand clarins toiletries duo fine dining cocktail hour boutique hotel butler service fruit kebabs cold towels whirlpool bath half board pillow menu nespresso machine
FilterEnglish
Updating list...
1 - 5 of 844 reviews
Reviewed 6 days ago

I have visited this hotel 3 times; it always impresses. The staff couldn't be more attentive, the beds are huge and very comfortable and the pillow and scent menus in the room are wonderful. I would recommend the Red Level over the normal part of...More

Date of stay: April 2018
Thank Joshi W
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 5 days ago

Dear Guest, Thank you for choosing our Resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

Hotel's Favourite
Reviewed 23 November 2018

My wife and I first visited the Red Level in the spring of 2016 and wondered if the same high standards would still be maintained over 18 months later? We were not disappointed. I won't repeat detail in other reviews, just to say that whilst...More

Date of stay: November 2018
3  Thank DerekJL2014
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 24 November 2018

Dear guest DerekJL2014. Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator...More

Reviewed 1 week ago via mobile

This was our sixth time to visit RL and probably our least favourite. There appears to be some changes and not for the better - feel it may have something to do with not enough staff. While in the main we still enjoyed it but...More

Date of stay: January 2019
2  Thank D7963MLbarbaram
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 5 days ago

Dear D7963MLbarbaram: We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing The Red Level at Gran Meliá Palacio de Isora for your sixth time in Tenerife. We are glad to know that...More

Reviewed 1 week ago

Stayed there at the Red Level adults only area 2018 December 21th till January 1st, same period as in 2015 which was perfect. The area and location is perfect, unfortunately the food quality in the restaurants has detoriated.More

Review collected in partnership with Meliá Hotels International
Date of stay: December 2018
2  Thank Escape07527529598
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 1 week ago

Dear Guest Escape07527529598 Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. We regret if your stay with us was not up to your...More

Reviewed 1 week ago

Red Level Gran Melia is fantastic. Everyone is just so helpful and nothing is too much trouble. If something goes wrong they will fix it pronto. Staff are polite and happy. You are relaxed as soon as you enter because the decor is superb. We...More

Date of stay: December 2018
Thank Trudy W
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 1 week ago

Dear guest, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a...More

View more reviews
About
Description
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing More village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
US$243 - US$499 (Based on Average Rates for a Standard Room)
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
90
Price range
US$243 - US$499 (Based on Average Rates for a Standard Room)
Location
Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Photos
Traveller (1,323)
Room & Suite (299)
Pool & Beach (249)
Dining (119)
Family and Play Areas (14)
Nearby
Nearby HotelsSee all 390 nearby hotels
Gran Melia Palacio de Isora Resort & Spa
8,230 reviews
.18 km away
Allegro Isora
3,389 reviews
2.19 km away
Hotel Bahia Flamingo
940 reviews
2.36 km away
Be Live Experience Playa La Arena
5,719 reviews
2.94 km away
Nearby RestaurantsSee all 6,141 nearby restaurants
Lupulo Restaurant
481 reviews
.77 km away
El Rincon de la Barriga
368 reviews
.47 km away
Sauco
1,314 reviews
.56 km away
Casa Mon
273 reviews
.84 km away
Nearby AttractionsSee all 1,514 nearby attractions
Chuchango Tenerife
151 reviews
.74 km away
Diveria Diving Center
98 reviews
.77 km away
Playa La Jaquita
126 reviews
.22 km away
Diversion
50 reviews
.66 km away
Questions & Answers
Ask a question
LondonKeen_to_travel
10 December 2018|
AnswerShow all 4 answers
Response from JerandJoA | Reviewed this property |
I was there in July no flies
1
Vote
Negin S
15 November 2018|
AnswerShow all 4 answers
Response from jennyhI8234XK | Reviewed this property |
Family pool and adults only pool as well as small pirate 🏴‍☠️ pool for little ones are all definitely heated ! I checked them all last week 👍🏼
0
Votes
AEK16
27 October 2018|
AnswerShow all 8 answers
Response from jennyhI8234XK | Reviewed this property |
This forum is Red Level ? ! Adults only ? I’m hoping you mean you have booked in the main hotel ? 😅
2
Votes
Room Tips
"Our room was 5054. It faced the garden and was on a corner. It was very quiet"
41trudyw
2 weeks ago
Read review
"Don't book the level"
scbean66
2 weeks ago
Read review
"We always go for a partial ocean view"
sheppy01
3 weeks ago
Read review
"Room 5044 Balcony had sun all day"
dennisrI8425CR
10 Dec 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing