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RedLevel at Gran Melia Palacio de Isora

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Traveller (1107)
Room & Suite (273)
Pool & Beach (226)
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Overview
  • Excellent80%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“red level”(535 reviews)
“the main hotel”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,353)
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Traveller rating
616
98
29
14
8
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616
98
29
14
8
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All reviewsred levelthe main hotelterrace restauranttapasluxury packageliquid loungechateaubriandclarins toiletriesboutique hotelduo fine diningbutler servicewhirlpool bathcold towelspillow menucocktail hourfruit kebabsnespresso machine
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1 - 5 of 765 reviews
Reviewed yesterday via mobile

Three nights here definitely not enough.Magical hotel where customer service is impeccable 24/7. Even before my arrival, Ronald from Red Level reception already showed how amazing he is at his job. He helped me to arrange a surprise for my partner's 30th which involved cava,...More

Thank Laura F
Hotel's Favourite
Reviewed 24 April 2018 via mobile

Red level is a beautiful hotel for adults. My wife and I decided to up grade to a villa after seeing the room we originally booked. It was lovely but not the room we expected. The villa is stunning. A lot more expensive but having...More

1  Thank Lipoy
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 8 May 2018

Dear guest Lipoy. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

Reviewed yesterday via mobile

My husband and me tend to lower our expectations when we chose certain hospitality chains. In this case we walked out the last day feeling like we had been so pampered and well treated that we would love to become regulars at RedLevel. The first...More

Thank Lorena C
Reviewed 4 days ago via mobile

From the Welcome to Goodbye just AMAZING! The staff was so helpful, lovely and professional they let you forget the world outside and make your stay perfect. Special thanks to Noemi: you have a great future and the right job! Best regards from CH 🇨🇭

Thank Tatjana C
Reviewed 5 days ago

Everything about this hotel excels. The hotel layout, which is vast by the way, to the food, staff and amenities. The Staff really make the hotel what it is for me. The way the staff look after you is second to none and i've stayed...More

Thank Philip H
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$263 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$263 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1107)
Room & Suite (273)
Pool & Beach (226)
Dining (106)
Family and Play Areas (13)
Questions & Answers
Ask a question
foxtrot0503
13 May 2018|
Answer
Response from LondonKeen_to_travel | Reviewed this property |
When you automatically book with red level, you get "luxury", so need need to make a different booking. Luxury means you get additional restuarants in your booking for "free", nami, Duo fine dining, duo tapas and red level... More
0
Votes
foxtrot0503
13 May 2018|
AnswerShow all 3 answers
Response from Sue K | Reviewed this property |
We went half board luxury which is essentially half board. I would definitely stay red level. Didn’t need much for lunch as nibbles available free most of the day
1
Vote
bernadette75
25 April 2018|
AnswerShow all 3 answers
Response from Sue K | Reviewed this property |
We booked it before we went and I don’t know if you can do there. The room you get allocated is in the red level area. It is like a separate hotel within a hotel.
1
Vote
Room Tips
"All rooms are great"
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"I would definitely only book half board or even B&B."
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"High floor sea view rooms are lovely !! Suites are spacious and great for families as 3 rooms 2 bathrooms and..."
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"Standard rooms"
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