Stayed in a Family Cabin for the weekend with my family. Cabin was infested with bugs, rubbish under bed, dirty floors & smelt bad. Not ideal with a 1 year old. The floors in the showers were dirty and also smelt pretty bad. Didn’t experience the best customer service - our car was unable to park outside of our cabin so we were told they can’t help us and we would have to find somewhere else to park outside of the campsite. Only plus is the location but it’s really overpriced. Can get an Airbnb or hotel at the same price so we won’t be back.
Great campground, good amenities but no recycle bins at the kitchen. Bins were full of everything, glass & cardboard & general rubbish. The actual recycle bins were in behind a fence not to be seen. Disappointed
As a child we stayed in on the habourside and loved it but there were no activities for kids in the 80s. You can imagine my surprise some 40 years later for their to still be no activities for children. For its price of $67 per night for a powered site which is high compared to others you are simply paying for its location on New Zealand most popular beach being on Mauao and spitting distance to the hot pools. The kitchen facilities are ok but no communal bbqs outside and only one table for people to eat at outside the kitchen. The cleaners come to clean the amenity blocks in the middle of morning rush hour and only once a day. Which means a toilet could get missed and by 4pm in the afternoon with the heat of the day they certainly develop a smell which is not great. One day we had to ring the office to get maintenance to come clean the ladies toilets cos they were feral. On checking in I said I hadn't been there in 40 years and only got told the toggle got us discounted entry into the hot pools. I guess cos I was local they thought I might know everything but other guests I spoke to weren't told anything either and there are some amazing things to do in the area. I had thought like other campgrounds I would have received a survey on checkout to my email but nothing. I am picking they dont care for good or bad feedback. …
First of all, the person who made our booking was very unfriendly and did not explained anything about the campsite, I had to ask where we could park our campervan, also, the spot that she put us to park, was very close to the public toilet, where during the night and early morning had people using and making noise with the hand dryer and had any privacy. Shower is super hot, almost impossible to take a shower. I should ask my money back, overpriced for what is offered. We do not recommend this place to stay.
Good location if u want to be close to this gorgeous beach and cafes. Good facilities. If u are looking for the kiwi camping experience my recommendation woukd be look elsewhere. Small sites which reminiscent of a large campervan parking facility. Staff weren't particularly friendly at the front desk and miss telling us lots of information about the park.