Pulo Cinta Ecoresort
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Pulo Cinta Ecoresort

Patoameme, Botumoito, Kabupaten Boalemo Patoameme village, Boalemo Regency, Gorontalo 96264 Indonesia
Traveller (357)
Our Bedroom
Room & Suite (78)
Hamparan pasir dan laut yang bening dgn gradasi warna, tampak cottage yang siap menyambut Anda
Pool & Beach (61)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 3 resorts in Gorontalo
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Escape the world and indulge in the hidden paradise of Celebes’ most pristine island. PuloCinta Ecoresort is a boutique retreat that unlocks a mystical journey into the tranquil realm of boundless horizon and exotic underwater wonders. a reviving getaway, an unforgettable experience for those who seek for pleasure in the luxury of nature.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Diving
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast in the room
Shuttle bus service
Car hire
Meeting rooms
Non-smoking hotel
Sun terrace
24-hour front desk
Private check-in / check-out
Room features
Housekeeping
Room service
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Indonesian

Location

Patoameme, Botumoito, Kabupaten Boalemo Patoameme village, Boalemo Regency, Gorontalo 96264 Indonesia
Getting there
Tolotio Airport
112Reviews21Q+A13Room tips

Reviews
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Detailed Reviews
Franciscus wrote a review Feb 2020
Jakarta, Indonesia4 contributions
3.0 of 5 bubbles
Actually, I traveled to this island resort on 17 - 22 AUG 2017 with my family. Beautiful place to hideaway.
Personally, this island resort is suitable for honeymooners, couples who enjoy private accommodation.
The only thing I don't like is that the efforts to get to this island.

My suggestion is you must really .. really .. really double check the local weather. Make sure the land transportation arrangement is well prepared. Also the sea transportation is important that's why you need to double check the weather.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jessicanovia2015 wrote a review Aug 2020
Jakarta, Indonesia18 contributions12 helpful votes
5.0 of 5 bubbles
It was a wonderful babymoon for me & my husband.

Pulocinta has rich biodiversity that can be witnessed right from the verranda of the villas – lionfish, corals, and when we snorkel just 5 minutes away we can already find a rich marine life such as soft & hard corals, shellfish including giant clam, turtle, sea cucumber and many others. The tasty & beautiful plated food made us hungry just by exposed to its smell. The people are very warm and made us feel very welcomed and special (Joshua, Mba Dede, Mas Ipan). They know I’m pregnant and they are very nice to ensure I have abundance of fruit and snack, how lovely!

This is also a great place for you who like to meditate and connect with nature and yourself. Stargazing is one of the activity you shouldn’t skip. Just drag your bean bag out and chill outside your villa facing the stars.
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Date of stay: August 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Gemini villa is the best because of the hill view & relatively flat current
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
david c wrote a review Jun 2017
Los Angeles, California168 contributions30 helpful votes
+1
3.0 of 5 bubbles
First of all getting here was a pain. It took me three days of traveling with 4 separate flights and 3 layovers. Once I landed in Gorontalo, their driver transported me in a Toyota Camry for 2 hours through rough country roads and jungles. Then, it was a 20 minute boat ride to arrive at Pulo Cinta. I thought that a place as remote as this would be clean and untouched by man but I was wrong. While walking up to my room, I saw fish swimming among soda cans. Right outside my room, I saw cardboard boxes in the water and plastic bags everywhere.
The property sat on a coral atoll, meaning that it was surrounded on 3 sides by a coral reef. This location was perfect for snorkeling and free diving. I was hoping to see teaming schools of fish and diverse marine life. Sadly, what I saw were discarded light bulbs, cigarette butts, random plastic bottles, etc. Local fisherman troll these reefs daily and have already fished out most of the animals.
Our accommodations were disappointing too. There were many times I could not shower or use the toilet because the property ran out of water. Freshwater for the shower and sink needs to be delivered by a skiff from the mainland. The skiff could not keep up with demand. It rained on the last night of my stay and the palm leaf roofs do a poor job of keeping the water out. I woke up damp.
Worst of all, the food was terrible. On my second night, they served us tainted fish curry. The fish was never de-scaled. Every bite I took resulted in a mouthful of fish scales. I hardly ate any of it because of an awkward smell. Still, my wife and I both had the worse case of diarrhea starting from that night. On the last night, they served us undercooked chicken and undercooked noodles. The chicken was charred black on the outside and raw on the inside. Seriously!
The positive part of my stay was the scenery, including stunningly beautiful sunsets over the coral reef. Shout out to Isal for teaching me to freedive and taking amazing pictures! By request, they made all the arrangements for me to swim with whale sharks. Swimming alongside and petting 40 foot long sharks was definitely the highlight of my trip.
Did I enjoy my time at Pulo Cinta? Yes
Would I ever come back? No
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Date of stay: June 2017
1.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rolf E wrote a review Jul 2017
24 contributions44 helpful votes
1.0 of 5 bubbles
God knows why we didn't check the tripadvisor reviews! But in a very naive way we trusted the homepage and the informations we were given by Patrick, the manager of the resort. So we came to the small island late in the evening full of enthusiasm looking forward to a comfortable, calm, and wonderful stay in a superior resort which we were willing to pay a high price for. We were deeply disappointed!

I could summarize my review in one sentence: Nothing has changed! Look to the critical reviews during the last 12 months and you will find each point of complaint still existing up today:

Badly maintained house (Villa no. 4), e.g. 6 sliding doors, 4 of them movable only with power and two hands, two lacking door knobs, risk of hurt because of open screws and nails..., water flooding down the inner walls after a normal tropical rain with some wind ...

Terrible food, either in quality and in quantity: e.g. dinner for 2 persons consisting of 2 cups of rice, 2 under legs (finger-long) of an anorexetic chicken, a 2x2 cm piece of chicken breast, 1 bowl with cold chicken soup with some pieces of carrot and celery and with 1(!) spoon, and, as highlight of the menu, 1 bowl with "cumi", a strange mixture of stewed octopus flavoured by a disgusting smell. As dessert some slices of water melon and papaya, every evening and every morning the same. The afternoon snack: fried banana with undefined jam, choco-crisps, and grated cheese! Or, two days later: a stack of 3 slices white bread, the above covered with chocolate sauce and, again, grated cheese! Unbelievable!
The day before we got for dinner "chicken cordon bleu" with some red fruit sauce (???), cabbage salad with french (!) dressing, unsalted mashed potatoes (prepared from powder and water?), and oily chips. The Indonesian kitchen is so rich of foods and spices - what the hell is going on in the kitchen of this so called luxury resort???

What's worse - the meals or the service??? There are about 30 persons employed in the resort as the chief in duty, a young Australian guy, told us. Educated and trained for the job seems to be nobody, I presume. Most of them don't speak English, the manager himself doesn't speak Indonesian - so how can there be any training or improvement? Breakfast can be served in the central restaurant or in the villas from 7 a.m. on demand. One morning at 7:35 knocking at our door, loud calling "Selamat pagi! Permisi!" ("Good morning! May I enter?") again and again until we asked back: "What do you want?" "Your breakfast!" We had'nt ordered breakfast... But we ordered two additional towels for example and got them one day later after an intervention of the manager...

Summary: At the end after three days we decided to cut our stay. It is remarkable that the manager whom we informed via email agreed shortening the bill without any discussion - the only positive experience. There is such an incredible gap between the advertising on the homepage and the reality in the resort that we felt very very close to willful deception if we compare the real performance with the high class price of 240 EURO per day! It's a shame: Pulo Cinta, indeed, could be a jewel - but not in the actual version!
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Date of stay: July 2017
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DXB222 wrote a review Jun 2017
Dubai, United Arab Emirates16 contributions41 helpful votes
1.0 of 5 bubbles
Firstly to say - even though the staff does not speak much English they are extremely sweet and trying to help. Reski & Pascal from management were nice and helpful, however, could also not change what we had suffered from during our stay.

The villas are beautiful and the water is clear, perfect spot for snorkeling.

The huge downside is the food. It was part of my birthday trip so my disappointment is even bigger. Paying over 230 US dollars per night in Indonesia makes you think that you could get nice food in a resort. However, thats a complete miss. NO variety, no options and nothing than indo style food - rice, soaked spicy vegetables and some fish.

I have been waking up and been hungry throughout the day. Breakfast is an omelette, some fruits. Maybe coco pops and a coffee. No pastry, no bircher muesli, options of fruits and coffee, no pancakes or waffles. The excuse is that they are having troubles finding suppliers. There is a hypermarket 2 hours from the resort. Get a 3 days a week truck hired and get your supplies from there. Get a waffle iron and you'll able to offer another option.

It is not fair to not tell guests on reservation stage that there is no proper food! No nice desserts, no ice cream during the day, forget about sorbets, baked potatoes or even simple french fries. No burgers, no steak, just nothing. Its rice and rice and more rice :(

This place would be so amazing if they would just sort out the food.

Stay away until they can assure you that there is actual proper food. I am certain that the chef is able to make something as long as he gets his supplies and proper storage area!!

The shower should be changed as well. As eco resort the water from your shower should not go straight into the ocean - very un-eco.

Also there is a big plastic container in the bathroom, remove it, it doesnt fit into the nice wooden decor and design. Build a small wall between shower and toilet, will be much nicer and change the showerhead.

Take your own toiletries, no proper ones provided - conditioner etc.

Wifi basically non existent, 3G not working.
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Date of stay: May 2017
5.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mimiuau wrote a review Sept 2019
6 contributions20 helpful votes
1.0 of 5 bubbles
My boyfriend and I were very excited to visit Pulocinta, the place is beautiful and the villa too. However the service is terrible, I have never seen this bad quality service in my entire life.
The resort staff are very young people having fun and playing around with the drone that have no idea how to treat clients. There is a phone in the villa for decorating it seems because we tried to call for a entire day and no one answered or if they did all the staff (except a girl at the front desk that seemed like she understood a little bit) had no idea of English. In add we were told there was no WiFi so we were totally in communicated.
There is no variety of food, the first day they gave us a plate, all spicy food, we told them that we could not eat spicy food but no one understood anything. We called the girl at the front desk and asked to please replace the food for some white rice. The same day we had dinner in the restaurant and AGAIN they brought us spicy food. The same thing happened with the breakfast the day after. I tried to call front desk to change the situation because we had barely eaten for a day, but again no one answered the phone. I even went to the front desk but there was no one there. We could not believe it, together with another couple we were the only customers in the resort, how is this even possible? This is a shame, is not like you are paying a very low price to be there. I feel as they have stolen my money.
Worst experience I have never lived, I would never recommend anyone to book this place, even in a 2 star hotel you have much better service than in this place. Please save the money for any other place much better, this place is not worth half of the money they ask for.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I T wrote a review Sept 2018
Switzerland34 contributions25 helpful votes
1.0 of 5 bubbles
Although nature gave then a paradise, the owners of this hotel changed it to one of my biggest disappointment as a tourist! No management, no education among the staff, no real cook (although the website advertises otherwise, the food is frozen and canned food), rooms with dirty ashtrays, ridiculously ugly and cheap plastic dustbins in an otherwise naturally decorated environment, lights as in a ugly metro station, groups of noisy visitors not staying at the resort – the list of disappointments is endless. The Indonesian owners should feel ashamed: this kind of bad experience is why only Bali really exists on the map – the rest of Indonesia will never make it!
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David-Craiova wrote a review Jul 2018
Beckermet, United Kingdom268 contributions71 helpful votes
2.0 of 5 bubbles
Indonesian friends tell me that Pulocinta - 'Love Island' in English - is trending on social media and becoming popular with young Indonesians. Undoubtedly this resort has great potential. This island - or more accurately sand spit - lies some five kilometres off the southern coast of north Sulawesi about a two hours' drive west of Garantalo.
We arrived at about 9:00 pm and our taxi was surrounded by six or seven young men who it transpired formed the reception committee. The pier is very grand but the boarding of the boat fairly perilous by means of a Heath Robinson ladder. The twenty minutes' crossing to Pulo Cinta was mildly intimidating. On arrival the reception staff demanded full payment which we suggested would wait until the morning. The fifteen or so houses are built on timber platforms a couple of metres above high water and linked by timber walkways. The walkways are two metres wide, made from 100 mm planks which are uneven, some missing and only illuminated it would seem when special guests are present. There are no handrails.
The central restaurant area on the sand spit itself is disappointing. The staff are mostly charming, well-intentioned young local people but clearly have never been trained in any aspect of the hospitality industry. The quality of the food was poor. The ingredients were low quality and the cook was unable to perform miracles. Even the Bintang fridge ran dry for a full day during our stay!
Our house was timber framed and supported on reinforced concrete piles, some driven at jaunty angles. Only three years old the piles already have exposed reinforcing rods which are deteriorating rapidly in the marine environment. The house roofs are banana-leafed thatch which are far from watertight.
The snorkelling around Pulocinta is exceptional and the concept of the island has great potential. However the management must get a grip of the health and safety issues; it must improve the quality of the catering, and above all train the staff who can't get by on enthusiasm alone.
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Date of stay: June 2018
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rossa L wrote a review May 2018
69 contributions11 helpful votes
1.0 of 5 bubbles
Been there for 4 days - 3 nights holiday.
Actually this place has lot of potentials, nature already give the scenery, good weather and crystal clear sea ; but lousy management and untrained staffs, bad services and foods ; really need huge improvement for their business continuity. So can easily get 5 stars with great management, but right now just survive with their beautiful location.
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Date of stay: October 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cessy_k wrote a review Jan 2018
Prevessin, France226 contributions146 helpful votes
2.0 of 5 bubbles
The resort is in a small island with some villas.

it looks beautiful, with shallow sea water and lovely sunset view.

However infrastructure wise needs lots of improvement:
- the electricity which comes from solar panel is limited, so they will turn off the light at night.
- I saw some cables without protection on the sand
- limited water since they have to bring water from the mainland.
- only one restaurant and serves limited if not only one menu.
- and in the evening, during the tide, you may not be able to go to the restaurant, since the bridge would be under the water. so you have to ask the waitress to bring the food to your room.
- bring your own snacks - just in case you are hungry. since there is no shop, and the restaurant serve only limited snack time (which you need to wait / call for reminder)
- when I was there, the wifi did not work. luckily there is still internet connection to the mainland.

around the vila, the sea looks lovely, but they are not all swimmable. in some places there are lots of urchins. so you need to go farther away - but you need a boat, and sometimes there are lots of waves and currents. so the staff will not encourage you to go snorkeling.

and since there are only very few plants ..which do not give any shades, it's very very hot. unless you just staying in the room to chill.
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Date of stay: December 2017
2.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salma Y asked a question Sept 2020
Guwahati, India
How to go pulo Cinta from India??
Answer from Christian Leonard
Manado, Indonesia47 contributions
Hi, you can check the flights thru this apps. What I found, there are 4 direct flights from Jakarta to Gorontalo: 2 flights from Lion Air, 1 flight from Batik Air, and Garuda Indonesia. Hope this helps.
Answer from merlion121
Singapore, Singapore93 contributions64 helpful votes
There isn’t any direct flight KUL-GTO, but you need to transit at UPG (Makassar) or CGK (Jakarta). From there you can take domestic flight to GTO (Gorontalo). Land trip from GTO airport to the boat pier is around 2.5 hours. If you stay for several days, i think the land trip to-fro GTO airport is inclusive. Then you need to take boat ride for 30 mins to the island. Happy holiday!!
Answer from 580sitii
Jakarta1 contribution
Cottages has no aircon but with the sea breeze it would be too hot
jessicanovia2015 wrote a tip Aug 2020
Jakarta, Indonesia18 contributions12 helpful votes
5.0 of 5 bubbles
"Gemini villa is the best because of the hill view & relatively flat current"
Read full review
Mrs Tan wrote a tip Jul 2018
Singapore, Singapore29 contributions6 helpful votes
4.0 of 5 bubbles
"Villa 4 , awesome view with swing ,sunset view"
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Kevin H wrote a tip Jul 2018
Jakarta, Indonesia14 contributions6 helpful votes
5.0 of 5 bubbles
"Villa 1 - 6 is good for sunset, from 9 to 13 or 14 is good for sunrise"
Read full review
nevie r wrote a tip Feb 2018
Jakarta, Indonesia186 contributions103 helpful votes
3.0 of 5 bubbles
"Sun set view room"
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helena a wrote a tip Dec 2017
Johor Bahru, Malaysia2 contributions1 helpful vote
5.0 of 5 bubbles
"Villa 5 the best sunset, Villa 4 for the swing"
Read full review
Not the right property for you?
There are more places to choose from in the Gorontalo area.
LOCATION
IndonesiaSulawesiGorontalo ProvinceGorontalo
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PULO CINTA ECORESORT - Resort Reviews (Gorontalo, Indonesia) - Tripadvisor

Frequently Asked Questions about Pulo Cinta Ecoresort
What are some of the property amenities at Pulo Cinta Ecoresort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Pulo Cinta Ecoresort?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Pulo Cinta Ecoresort?
Yes, street parking is available to guests.
Does Pulo Cinta Ecoresort have airport transportation?
Yes, Pulo Cinta Ecoresort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Pulo Cinta Ecoresort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pulo Cinta Ecoresort?
The staff speaks multiple languages, including English and Indonesian.
Does Pulo Cinta Ecoresort have any great views?
Yes, guests often enjoy the ocean view available here.
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