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Aquapetra Resort & Spa

Traveller (871)
Room & Suite (327)
Dining (202)
Piazza Telesia 1, 82037 Telese Terme Italy See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Traveller rating
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Vienna, Austria
Reviewed 4 weeks agovia mobile
We were at the Relais in the beginning of November, typical off season. We were nearly the only ones at the hotel, what we kind of enjoyed especially at the very silent spa area. We absolutely loved the wellness area, the look and feeling of the whole place, the spacious rooms, it was just really calming and a great time out from busy times at home.

There are a few points that unfortunately kind of squeezed our great experience:

- service could be definitely improved, it just was no “welcoming” mood. They were friendly but just as said, not too much.
- as the hotel was not crowded, there was no breakfast buffet anymore for guests offered during off season... BUT: we asked for some eggs as we do not eat super sweet in the morning usually and it was absolutely no issue for them- they brought us immediately some great scrambled eggs... just don’t be surprised if you are not offered a buffet during off season
- some English speaking tv programs would have been great (not necessary, but would have been a nice add on)
Thank ohlale10
Liverpool, UK
Reviewed 4 weeks ago
A magical setting up in the hills an hour from Naples,
Staff were friendly and helpful, even with very little English.
The whole place has it's own special charm not withstanding it's First Dates fame.
Very quiet when we were there suited us.
Pool could do with some maintenance (leaves etc) and some areas look a little neglected.
Great cocktails and food in the bar/bistro area (although service a little slow - maybe as it was so quiet)
Wouldn't allow our 17 month old in the indoor pool as was part of the spa (very disappointing).
We got the train there and were collected in a (small) staff car. Dropped back off in town following day in a (dirty) works car.
Found out all trains were cancelled and the hotel arranged a driver for us for €120 back to the airport.
Thank GoldenTee
Barlaston, United Kingdom
Reviewed 1 Oct 2018
I normally would not write a one star review but in this case, the management need to know. My partner and I stayed here for one night. As it was our last night of our holiday in Italy, we thought we would splash out a little and treat ourselves. We had to leave by 7am to ensure we got to Naples airport in time.
When we woke to at 6am to get showered, washed etc the water was far too hot to use. We got in touch with the guy on the desk and got a bottle of water so we could at least brush out teeth. There were no other options to wash/shower so had to leave the hotel without washing. Not impressed at all and no one to speak to at that time in the morning.
I got in touch with the hotel via email after a few attempts and it just went backwards and forwards a few times with them not answering it. Eventually they came back and said there was a problem and said they would give us a free nights stay. This does not help us as we live in England and it would cost £300-£400 just to get there. I have asked for a refund (3 times) and they now have just completely ignored me.
I do not expect this from a hotel that I thought was high quality. You should not treat customers like this. I have paid for a room and should be able to wash as part of our stay. You have not provided the full service but you are more than happy to take my money and then ignore me!!!
2 Thank jasperedlion
Bristol, United Kingdom
Reviewed 22 Sep 2018via mobile
We stayed here for 4 nights after a weekend in Rome. It's about a 2/2.5 hour drive from Rome. However the trip here is definitely worth it. The resort is a truly beautiful, relaxing place with restored but modern buildings, set in 60 acres of woods and olive trees. The swimming pool and terrace areas are very well maintained and there are plenty of loungers and spaces to relax.

We stayed in a superior room and to be honest we felt it was a little short of the special touches you might expect in a place like this. It was quite simply furnished but the bed itself was very comfortable. There were a couple of minor annoyances though. There were only four hangers in the wardrobe between 2 of us. It was not obvious that any complimentary water was provided although we realised eventually it was. The shower was poor and it was difficult to get in a position where it kept working. It did not grip its stand without sinking.

On the plus side the restaurant is exceptional! We have been fortunate enough to eat in a few Michelin starred restaurants but this one is as good as any of them. Francesca the restaurant manager is absolutely awesome and a fountain of knowledge about the local food and wine. Her wine matching ability for the dinner menu was outstanding. The service all round is perfect. Thoroughly recommended!!! The breakfasts were good as well we thought.

Overall a great experience and I'm sure we will come back.
Thank Phil_Bris2l
Portsmouth, United Kingdom
Reviewed 16 Sep 2018
What an absolute gem this place is. We were staying in what was the lowest grade of room and it was still absolutely super. The food in the restaurant was fantastic and everyone who worked there was friendly, smiley and helpful. Many thanks to Francesca for organising the vineyard tour as well which was a highlight.

Like others we also hired a car and drove from Naples airport and found it a breeze. Yes you will encounter pot holes on the highways but just take your time and go around them! We would definitely recommend having a car as it makes reaching the surrounding towns very easy as Aquapetra is in the middle of nowhere a little and Telese (the closest town) doesn't have much going on. Benevento and Caserta in the surrounding area are both worth visiting.
Thank Tom210
Looking for a place to stay in Telese Terme? Then look no further than Aquapetra Resort & Spa, a luxury resort that brings the best of Telese Terme to your doorstep. More You’ll enjoy relaxing rooms that include a flat screen TV, air conditioning, and a refrigerator, bringing comfort and convenience to your visit. Plus, Aquapetra Resort & Spa offers a pool and a restaurant, providing a pleasant respite from your busy day. It's easy to stay connected during your stay as Aquapetra Resort & Spa offers guests free wifi. For guests with a vehicle, free parking is available. If you’re looking for an Italian restaurant, consider a visit to La Locanda del Borgo, Kresios, or Ristorante Delle Terme, which are all convenient to Aquapetra Resort & Spa. Best of all, Aquapetra Resort & Spa makes it easy to experience many great Telese Terme attractions like Terme di Telese (0.6 km), Lago di Telese (1.4 km), and Bar Art Cafe (1.0 km), which are a short distance away. We’re sure you’ll enjoy your stay at Aquapetra Resort & Spa as you experience everything Telese Terme has to offer. Less
Hotel class
Hotel Amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Room Service
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$186 - US$344 (Based on Average Rates for a Standard Room)
Italy > Campania > Province of Benevento > Telese Terme
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$186 - US$344 (Based on Average Rates for a Standard Room)
Italy > Campania > Province of Benevento > Telese Terme
Traveller (871)
Room & Suite (327)
Dining (202)
Pool & Beach (54)
Amenities (128)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Questions & Answers
Ask a question
5 November 2018|
AnswerShow all 3 answers
Response from ryanpoole12 | Reviewed this property |
Check the hotel website or booking . Com. It looked very booked up last time I checked.
12 September 2018|
AnswerShow all 3 answers
Response from DTFWilliams | Reviewed this property |
They are pretty bumpy and poorly maintained but nothing to be worried about.
11 August 2018|
AnswerShow all 6 answers
Response from BroadstairsPhild | Reviewed this property |
It was a long way Hired a chauffeur 100 euros
Room Tips
"Each room is different."
30 Oct 2017
Read review
"Ask for rooms in upper areas"
17 Aug 2016
Read review
"worth the visit. Try also the resturante Kresios in Telese, a big surprise one starred creative restaurant"
6 Aug 2016
Read review
"If you have walking problems ask for a room on the ground floor."
24 Jul 2016
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