Arranged for my family to stay in a house in Topsham for my big birthday celebrations. Booked The Globe for Sunday lunch (5 adults and 2 toddlers). Could not fault a thing about the whole experience. The service was absolutely superb and the food was just perfect. Even the children ate most of it and of course, all the ice cream. Big thank you to our waitress who looked after our party yesterday, give her a raise! I would thoroughly recommend The Globe and wish it was closer to home.
We arrived at the Globe and received a brisk welcome from reception and found they had already taken full payment of our four day stay. We would have preferred to have been offered a different way of paying ie cash . The shower in bedroom six needs attention as door does not fully close and shower tray fills with water and does not drain well but a comfortable clean room and a nice breakfast .A nice stay in a lovely location although expensive .
Located on the Main Street central to everything. Staff is friendly and very helpful. Great choice of breakfast, nice pub and menu. Room was very clean and comfortable. This is the only place we will be staying at in the future.
We stayed at The Globe in November 2019 and really enjoyed our stay. We thought we’d take a mini break recently having been at home shielding and felt lucky to get a room. I felt quite apprehensive about staying away but assumed cleaning would be top priority in any guest house, hotel so we went for it. However on arrival before a welcome we were immediately asked for payment and then we were shown ‘The Apartment’ the smell of dogs just hit us walking up the stairs, under the console on the landing was an old chewed up dog bone and biscuits and a lot of dust!! It got worse, the bedroom carpets stank of dogs, the curtains had been chewed, the bedrooms had thick black cobwebs and the wooden head boards were dusty, the bedding seemed fresh as did the towels which there were plenty. The kitchen was filthy, we just used a couple of mugs which we washed before using, the dishwasher smelled and was filthy, the sink smelled, the extractor fan was splattered with grease, and the bin was dirty and broken, it felt dirty everywhere, we went out to buy Dettol wipes to clean everything down, we also felt perhaps the door handles and hand rails probably hadn’t been sanitised either so we also did that too. The bathroom shower was black with mould, the toilet roll holder rusty and thick with dust, the window didn’t open as it was broken and the lights blew every time we took a shower leaving you in darkness until the trip switch was flicked on again. The dining table chairs had someone else’s hairs over them and covered in crumbs, so we decided we weren’t to eat there, the table legs were also thick with dust. The lounge was Cosy on the top floor but also smelled of dogs, the sofa looked like someone had just got up from it, cushions all squashed down and the odd stain. As The Apartment is situated above the kitchen it’s noisy in the evening and smells of cooking! This place could be so lovely and needs some urgent TLC and maybe warn guests that dogs stay in these premises. Considering these places were probably closed off and on over lockdowns it was apparent it had not been deep cleaned in some time or even spruced up ahead of reopening. Our three night stay cost £705 and we left feeling so sad and disappointed and wishing we had stayed home but also hoping we haven’t caught COVID from the place as it most definitely had NOT been cleaned. I sent an email on our way home asking for the manager’s contact details and had an immediate reply and was told all emails went to the main address and then forwarded on, as expected no reply and so of course can only assume my email was probably deleted. We absolutely love Topsham but think there are more inviting and cleaner places to stay!…
Only planned to stay one night but ended up staying a second because it was so lovely. I stayed with my dog - a very dog friendly place. He was allowed in the bar area (not the main restaurant) but the full menu applied there too. Accompanied me to breakfast and was given a sausage in his own bowl! All staff friendly and helpful. Room very clean and well designed. I can’t actually think of anything negative to say! Thoroughly recommend.