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Best Western Laval-Montreal

331 reviews
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Traveller (82)
Room & Suite (56)
Dining (10)
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Overview
  • Excellent20%
  • Very good31%
  • Average25%
  • Poor12%
  • Terrible12%
Travellers talk about
“nice hotel”(11 reviews)
“rooms are clean”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Laval-Montreal
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (331)Write a Review
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48
65
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27
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All reviewsnice hotelthe breakfast arearooms are cleannice poolfree parkingbreakfast buffetking bedexcellent stayparking lotconvenient locationcarrefour lavalmontrealcanadianmetromallcanada
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1 - 5 of 220 reviews
Reviewed 4 weeks ago

We booked an executive suite and did not get the exact one when we checked in. The front desk person was very rude and we had to call the manager on duty. The manager told us that he can only switch us to the right...More

1  Thank Raj M
Response from Any Q, Responsable des relations clients at Best Western Laval-MontrealResponded 4 weeks ago

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Hotel's Favourite
Reviewed 6 January 2018 via mobile

We stayed 1 week at this hotel ! It is very nice 👍, even better than Sheraton which is 2 km away. To be honest I was not expecting to be that good , all rooms are renovated recently it’s like 3.5 star hotel ....More

Thank kokoIsa
Response from Any Q, Responsable relations clients at Best Western Laval-MontrealResponded 7 January 2018

Dear Customer, Thank you for yours great comments, it is always a pleasure to get in touch wit our customers. Our renovation are almost done, we are now in phase 3. We are please to know that your stay was perfect and hope to see...More

Reviewed 27 December 2017

The registration service was excellent, courteous and effective . The bed was too soft and uncomfortable, The comfortor was too hot, we do not like the comfortors prefer blankets. It was Christmas and the check-out was very ordinary. We receive a call at 12:07pm to...More

Review collected in partnership with Best Western
Thank C3871LUmichelleh
Response from Any Q, Responsable réception at Best Western Laval-MontrealResponded 30 December 2017

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed 22 December 2017 via mobile

I recently stayed at this hotel before and after surgery. The hotel staff made sure I was comfortable and met my surgery needs afterwards by ensuring I had a microwave in the room as I could not leave for a few days. This was not...More

Thank Dennis L
Response from Any Q, Responsable réception at Best Western Laval-MontrealResponded 30 December 2017

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 1 December 2017

I paid $143.00 this stay- 2months ago I paid $99. Why the increase-am I paying for the renovations?-price should be less that what I paid for the disruption and mess and noise. A hotel staff said I was paying for the work being done.More

Review collected in partnership with Best Western
Thank tompR1411VG
Response from Any Q, Front Office Manager at Best Western Laval-MontrealResponded 5 December 2017

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Bar/Lounge
Heated pool
Details
Price range
US$102 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (82)
Room & Suite (56)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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422Pearl422
20 September 2016|
AnswerShow all 5 answers
Response from Tino R | Reviewed this property |
Its about 5 kms, to Montmorency station probably not easy to get from the Best Western to the metro station by public transportation.
0
Votes
MarkMaz
3 June 2016|
Answer
Response from Blair M | Reviewed this property |
Unfortunately I am not the person to ask. This was our first trip to Montreal and we rented a car and brought a GPS unit with us. We managed to get around, but I would not be able to provide any help with how to get to... More
0
Votes
Erin S
25 February 2016|
AnswerShow all 2 answers
Response from LOVE_BEAT_LAND | Reviewed this property |
There is the back door to go in but I never seen the people comes in with pets. This place is very quite. Exit at the HWY
0
Votes
Room Tips
"Terrible location, service and rooms. Nothing close by to eat. Must have car."
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"Get 3rd floor, don;t stay there if sensitive to noise"
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"Get a room furthest away from the front, as they are near a highway"
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"Don’t choose a room overlooking the restaurant/dining/pool area...looks like it could get noisy ."
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