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Gladstone House

1214 Queen St W, Toronto, Ontario M6J 1J6 Canada
Traveller (341)
Room & Suite (361)
Melody Bar at the Gladstone Hotel
Dining (56)

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About

4.5
#20 of 124 hotels in Toronto
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Situated in West Queen West, one of Toronto’s most creative neighbourhoods, the reimagined Gladstone House maintains its emphasis on culture, art, and diversity, while ensuring the building’s rich history and iconic original architecture remain preserved. Featured in Michelins‘ Toronto Hotel Guide, the celebrated boutique hotel, steeped in history, features restored exposed brick walls, curated local art and innovative lighting applications that transition throughout the day, bringing the building to life.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Evening entertainment
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Happy hour
Special diet menus
Wine / champagne
Meeting rooms
Shared lounge / TV area
ATM on site
24-hour front desk
Room features
Allergy-free room
Air conditioning
Housekeeping
Telephone
VIP room facilities
Cable / satellite TV
Flatscreen TV
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Boutique
Languages Spoken
English, French, Spanish

Location

1214 Queen St W, Toronto, Ontario M6J 1J6 Canada
1,072Review8Q+A100Room tips

Reviews
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Detailed Reviews
Taryn E wrote a review Mar 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
We had our wedding at the Gladstone Hotel on Saturday February 8th, 2020. It was honestly better than we could have expected! The food was excellent – we had many compliments on it from guests. Initially we had gone with their Winter menu, which was offered to us at the time, and we had chosen the bone-in rib steak and hoisin butter salmon. But to be honest, we were not happy with those selections and asked for alternatives from their non-winter menu. You should know that there was an extra charge to do so, but in our opinion, it was well worth it. We chose the slow-braised short rib and the black cod, both of which were delicious. The staff were extremely friendly and helpful throughout the entire day (checking in on us while getting ready in the bridal dressing suite) and night (checking in with us throughout cocktail hour and dinner) to make sure that everything went smoothly. We paid the extra $100 to have a Gladstone staff member help set up for the ceremony and the reception and everything was beautiful! We loved how everything looked, it was well worth it! We also chose to add uplighting which added a great effect. Having the ceremony, cocktail hour and reception all at the same venue was also very convenient for guests. The signature welcome cocktails that were offered to guests when they arrived (we chose “the Salon”, which had Lot 40 whisky, maple syrup, grapefruit and egg white) were a huge hit. Following the ceremony, the cocktail hour was in a gallery that was already decorated with (rotating) art displays, so we didn’t even need to add anything to decorate that room, it looked great on its own! We also had a few family members and friends staying in the hotel and they all commented on how great the staff were in helping them settle in and feel comfortable. They were quick to assist my parents in using the elevator as my father has mobility issues. We also stayed two nights in the hotel – the night of our wedding and the night after. We really enjoyed our stay in the Tower Suite and were so happy to just relax the day after the wedding. We were interested in going to the drag brunch the next morning at the hotel, but it books up fast so make sure to make your reservations in advance. Finally, we would also really like to thank Sarah McGree, she was a huge help in organizing the event for us. She was in regular contact with us throughout the entire process and was very helpful. She answered all of our questions very promptly and offered us planning advice. We were so glad that we had the opportunity to work with her in planning our special day.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quixote wrote a review Feb 2020
Belleville, Canada3 contributions1 helpful vote
5.0 of 5 bubbles
I love to stay at the Gladstone every time I am in Toronto. The service is always great and the concierge makes you feel welcome and not stuffy.
There is such a cool vibe all through the hotel. All the rooms are uniquely designed by different artists, so I try to book a different one, each visit. They are all so fun. The last one inspired some washroom design ideas I can’t wait to try.
The location is walking distance to all the Queen West Hotspots.
The art installations throughout the hotel are always changing and give you something new to see each time.
Their Sunday brunch is like none you have ever been to. LOVE IT!!!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rooms Manager G, Manager at Gladstone House
Responded 8 Feb 2020
Hi there! Thanks for taking the time to write a review! We are so glad to hear that you have had the chance to try more than one of our artist-designed-hotel-rooms. We're also thrilled that you got inspired by one of our bathroom designs — many of the recently redone washrooms feature fixtures by local vendors and contractors, and we're so happy with how they turned out! Let us know next time you're coming back and we'll be glad to help you choose another one of our rooms. All the best, Jacob
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
susan m wrote a review May 2022
Naperville, Illinois19 contributions28 helpful votes
5.0 of 5 bubbles
Was on a fairly tight budget and had to think long and hard about booking a room here, as "budget" this property is not. SO glad I stayed, however! The Gladstone, being Toronto's oldest continually occupied hotel ,was a lovely fusion of historic charm and sleek, modern decor. At one time the rooms were individually decorated (and most guidebooks still rave about it) but this has changed so the rooms are all fairly uniform as far as furnishings. The hotel is still a haven for art lovers, however, and has various works by local artists displayed in both the public spaces as well as the rooms. The staff at the hotel are wonderful -- friendly and accommodating. The small bistro offers creative menu options, and a plethora of bars and restaurants are in easy walking distance. Great hotel, great location, great people, what else could you need? Do yourself a favor and check this gem out! It's not often you find a property so lovingly restored, and a staff so dedicated to seeing their guests satisfied!

Quick tips that I'm too wordy to fit in actual tip section: Hotel has the original and amazing bird cage elevator. This must be operated by staff, and those gracious folks are always prompt and cheerful to get you to your floor. However, you may wish to book a room on the second floor and just walk up. Historic hotel often means smaller rooms as in the day, a bedroom was a room that fit a bed and that was about it. The studio rooms are charming, with plenty of storage but folks who like a lot of space may want to think about upgrading their room category. (I stayed in a studio, and thought it was perfectly fine, however.) Each floor has a different public area . Library and comfy chairs on 4th floor, pool table on 3rd floor, and cozy chairs and tables on second floor that's perfect for those needing some space to work. Lastly, although I indicated "family" it was just my college age daughter and I. I don't believe the property has any double bedded rooms. This hotel is very much more for adults than kids!
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PT B wrote a review Sept 2022
6 contributions4 helpful votes
3.0 of 5 bubbles
This a quaint old hotel with unique features including the old elevator but lacking in communication and customer service. We reserved two rooms to include the breakfast option and early check-in. One of the rooms was also to include the parking. When I made the reservation there was no confirmation sent and no instructions on where to park. I called the hotel and all they said is to drive under the Metro grocery store, but nothing else. Not wanting our vehicle towed away we paid for parking in the parking lot ($28), thinking that the charge would be deducted from our bill. Please note that when we arrived there was no place to stop and go into the hotel to get instructions. We dropped our daughter off at the door and proceeded to the parking garage. She was trying to call and text us with instructions but we were already in the parking garage and calls and texts did not come through. At reception they told us that we should have received instructions via a text message about how to park, but I never did get that. I absolutely know that they had my phone number because they were texting me constantly after check-in. When we asked to have the parking removed from the bill, the person on the desk did not know how to do it and suggested that we could get it removed at checkout. The next morning when we needed to get an early start the bistro was not open for breakfast, so we also did not receive that service. We do realize that not all restaurants open early, and it is not their fault we needed to get an early start, but still disappointed that we could not take advantage of something we were paying for. The clerk on the front desk took at least 20 minutes to check us out and at one point told me my credit card company had declined the transaction. When I called the credit card company, I was informed that no transaction had gone through and there was nothing denied at their end. When we asked about removing the parking from our bill, he had no idea on what to do. Our rooms faced Queen St and it was very noisy through the night. The air conditioner fan is very noisy so not a good night’s sleep. Have to say we feel that the room are overpriced, and we will not likely stay there again. We stayed here on the weekend of August 20th for a family wedding in the area. We ended up paying $1740 which includes $30 for parking for two rooms and did not get a refund on the parking nor did we have breakfast. I have reached out to the hotel to get some type of response and a reasonable attempt to refund the parking, but so far nothing from them. At the prices that they are charging, I think there should be a little bit more communication with instructions and what to expect while staying at their hotel. The staff in the bistro were very friendly and did make us a coffee before we left on Sunday morning. With a few changes and this could be a much better hotel.
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Date of stay: August 2022
3.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stickerguy wrote a review Jul 2022
Valencia5 contributions10 helpful votes
1.0 of 5 bubbles
I paid by far the highest price per night ever in my life for a cramped room without useful things like a desk or a fridge. Maybe we were paying for the 'design' chandelier? Or the pink glow in the room when turning on the bathroom light (I'm sure my partner loved being woken up by that when i got up in the middle of the night to use the toilet). Extremely hard to regulate the temperature in the room.

We were drawn to the place by the photos showing an old brick building...it has been very carefully restored, but with a 'modern' flavor that we found downright tacky. We liked the bed- super comfortable. And the pool table, except that every time we wanted to play, the balls were gone (and then we heard someone breaking at 9am). Free coffee, but not in your room -- head up to the fourth floor and wait in line for the one machine. The elevator is original, but half the time we called it, no one answered (it has to be operated by hotel staff).

We wouldn't be complaining so much had we paid something more reasonable...the price per night was almost triple what I'd consider fair for what you get here.
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Date of stay: July 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
P K F wrote a review Jul 2023
Kingston, Canada20 contributions1 helpful vote
3.0 of 5 bubbles
Lots of beauty, but when you look beneath the surface, lots of problems. We discovered at least 6 stray hairs (not from us as they were very long) on the wall, floor and 3 in the face towel. Only one garbage can for the whole room (located in bathroom tucked by the toilet). Body lotion and conditioner were obviously watered down (these were beautiful products and those two were not). Shower looks beautiful but not designed properly. No hooks to place your towel nearby (closest is back of the door and requires guest to create a pile of water) and water freely soaks bathmat. Unpleasant to step out. Person checking us out did not ask us how the stay was...and was unaware of charges to room and how to process with our deposit (ultimately charges were correct). Upstairs Nespresso is high quality and available 24/7, but area is unkept and we had to ask for more cups (and they brought 5 and never cleaned up area). Seating area on each level is comfortable and convenient. Bar in the hotel was enjoyable. Overall, nice hotel but not worth the cost and the issues.
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Date of stay: July 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanya H wrote a review Apr 2023
2 contributions
5.0 of 5 bubbles
The Gladstone is just like home, only so much prettier. Even the tiniest of rooms offers perfect comfort, with amazing attention to detail. I was really pleased to see toilettries offered in refillable glass bottles, rather than in single-use throwaways. It was so nice and convenient to have kettle provided, along with a coffee packet with an integral filter. The customer service is always amazing; I appreciate being able to communicate directly with the staff via text. There is no other place I'd rather stay.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie S wrote a review Jan 2020
Metuchen, New Jersey1 contribution1 helpful vote
5.0 of 5 bubbles
I LOVE the Gladstone hotel. It is so inspiring to stay there - the staff is absolutely fantastic and the art displays are fantastic. Every room is individually decorated by a specific artist. I stay there a few times a year when I visit Toronto for leadership and strategic planning work with The Strategic Coach. A few nights at the Gladstone is exactly what I need to get my creative juices flowing.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Review rooms online ahead of time, pick your desired room. Then stay in a different room the next...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rooms Manager G, Manager at Gladstone House
Responded 31 Jan 2020
Oh stop, you're making us blush! Thank you for your thoughtful feedback (: Our people are really what make our hotel special and we're thrilled you got to know some of our staff. Plus we're really glad you enjoyed the January exhibitions. Just in time, as they've now just changed over. We hope to have you back again soon to see the new art on the walls! All the best, Jacob
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GoneGirl94 wrote a review Jul 2023
Toronto, Canada10 contributions1 helpful vote
4.0 of 5 bubbles
Overall really good experience! Comfy bed, very cool vibe across the whole hotel, and great coffee! Plus the location was fantastic for us… we walked to Budweiser Stage for our concert as well as a ton of bars and restaurants we have been itching to try!

It would have been a 5 star for me if a few things had just been executed better with their revamp of the hotel. We were on the top floor at the back of the hotel which thankfully wasn’t noisy with city noise like some others have complained about but… there was light that came through the interior door around the seam like it wasn’t properly installed or insulated? Which also meant that any noise in the hallway and common area could be heard in our room very clearly. This resulted in a good night’s sleeping being very interrupted, and I mean we didn’t end up going to bed until 2am or so anyways which I couldn’t imagine how much we would have heard if we were early to bed!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M wrote a review Apr 2022
Midland, Canada22 contributions2 helpful votes
4.0 of 5 bubbles
Enjoyed my stay at Gladstone Hotel. Front desk staff were really pleasant and helpful. Room was very clean and bed was comfortable. The breakfast that was part of my package was excellent. Handy location right on Queen street car/bus route. You had to walk a little bit for the parking and it cost $30 but the instructions were very good and that is typical hotel parking cost in Toronto.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Andrew L
Vancouver, Canada20 contributions41 helpful votes
Pretty much any hotel will allow guests. If it's someone just visiting you versus *staying* with you. If they notice someone is staying with you like three nights in a row, they may talk to you if they have pricing policies that would influence your nightly rate... Otherwise, as long as you're respectful and adhere to their security policies, there shouldn't be an issue. The front door locks late at night though, so after like 1AM your guest can't just come and go without you with them. Also, the elevator requires manual operation so your guest either needs to declare themselves which will likely prompt the front desk to call you for confirmation, or they'll need to take the stairs to your floor.
Answer from Gladstone Hotel
Toronto, Canada3 contributions1 helpful vote
Canadiana is a fantastic room! Our newest rooms are Lucky Stryke (303) and Aura Room (317). Surreal Gourmet (403) and Combo Moderna (413) just got brand new designer bathrooms. All of our artist-designed rooms are well maintained with deep cleaning and maintenance happening daily :).
livinbythelakes79 asked a question Jan 2018
Summersville, West Virginia
Is your Hotel pet-friendly?
Answer from Gladstone Hotel
Toronto, Canada3 contributions1 helpful vote
Greetings! Although we absolutely L-O-V-E pets, we unfortunately do not allow pets in the hotel due to our food&beverage outlets as well as allergies.
Irene E asked a question Mar 2017
Fort Lauderdale, Florida, United States1 contribution1 helpful vote
Is there a shuttle to an from the airport?
Answer from laurelh442
Oshawa5 contributions1 helpful vote
I am not aware of a shuttle however probably best to check with Gladstone.
Al L asked a question Jun 2015
Rockwood, Canada1 contribution
Where's the review I posted
Answer from JustinMaguire
Toronto, Canada2 contributions1 helpful vote
Hi Al, We're not quite sure where you're review is as we don't have any control over the reviews left on Gladstone Hotel's Tripadvisor's page. All the best, Justin
James F wrote a tip Feb 2024
Kingsville, Canada105 contributions35 helpful votes
5.0 of 5 bubbles
"The parking is a bit cumbersome as is the way in Toronto but this hotel has an arrangement with a close underground parking garage."
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Doug M wrote a tip Oct 2023
Caledon, Canada1 contribution
5.0 of 5 bubbles
"Not an inexpensive hotel but still worth every $. "
Read full review
SeamusO wrote a tip Jul 2023
Baltinglass, Ireland34 contributions28 helpful votes
5.0 of 5 bubbles
"We walked every where in Toronto - the team light rail was under repair outside the hotel so we didn’t both using it - but certainly handy."
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RozCt wrote a tip Jun 2023
Connecticut72 contributions129 helpful votes
3.0 of 5 bubbles
"Only accept Major Credit Cards even for food at this place (apparently)."
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Global05388202078 wrote a tip Mar 2022
Ottawa, Canada3 contributions
5.0 of 5 bubbles
"Suggest ask for the larger corner suits is available"
Read full review
Not the right property for you?
There are more places to choose from in the Toronto area.
PRICE RANGE
$422 - $672 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gladstone hotel toronto
LOCATION
CanadaOntarioTorontoLittle Portugal / Beaconsfield Village / Queen Street and West Queen West / West End / Old Toronto
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GLADSTONE HOUSE - Hotel Reviews & Price Comparison (Toronto, Canada) - Tripadvisor

Frequently Asked Questions about Gladstone House
Which popular attractions are close to Gladstone House?
Nearby attractions include Curiosa (0.4 km), The Great Hall (0.4 km), and Craft Ontario Shop (0.3 km).
What are some of the property amenities at Gladstone House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Gladstone House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gladstone House?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Gladstone House?
Conveniently located restaurants include The Good Son Restaurant, The Drake Hotel, and Caffino.
Does Gladstone House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Gladstone House?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Gladstone House?
Many travellers enjoy visiting The Elgin & Winter Garden Theatre Centre (4.0 km), Spadina Museum (4.3 km), and Casa Loma (4.2 km).
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