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DoubleTree by Hilton Hotel Toronto Downtown

Traveller (709)
Nightly accrual of dust on the coffee maker
Room & Suite (643)
DoubleTree by Hilton Hotel Toronto Downtown
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Fully refundable before Sat, 4 May
No prepayment needed
$601
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#57 of 124 hotels in Toronto
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
A landmark hotel in the heart of downtown Toronto located at 108 Chestnut St., Toronto in the city's business hub. Conveniently located close to major Government Offices, Nathan Phillips Square, City Hall, World Class Hospitals, Universities, US Consulate & Diplomatic Missions, Toronto's Eaton Centre, Yonge/Dundas Square, TTC subway, underground PATH, major attractions and points of interest. The hotel features 490 modern non-smoking guest rooms including 34 suites. The standard guestrooms consist of the choice of standard king, queen, or two double beds. The 26 two-room suites boast kitchenettes and separate living area, are ideal for extended stays or guests looking for additional space. The hotel also has 4 Junior Suites which have an open-concept layout with kitchenettes as well as 4 Executive Suites, all of which are located on the 25th and 26th floors. The suites are large enough to accommodate intimate corporate meetings or receptions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Children's television networks
Highchairs available
Car park
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 8 more
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
2,953Reviews67Q+A100Room tips

Reviews
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Detailed Reviews
Jamesville_Dad wrote a review Jul 2022
Orlando, Florida71 contributions148 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I spent two nights here in July. The hotel was very nice. I've stayed in all of the other Hilton brands in Toronto over the past four years, and the staff at this hotel was the best. Everyone I encountered was very friendly and helpful.

Unlike the Hilton in Toronto, the DoubleTree still offers a wonderful breakfast for their Hilton Diamond members. The buffet was really good, and the staff was very friendly.

I had dinner at their hotel restaurant on my first night, and it was very good as well.

I liked the ability to self-park in their garage underneath the hotel as compared to the valet service at other Toronto hotels. It was nice being able to retrieve my vehicle as needed and not have to wait for the valet.

Last but not least - their chocolate cookies are incredible!
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 27 Jul 2022
Dear James, Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future.
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Ed T wrote a review Dec 2021
2 contributions1 helpful vote
3.0 of 5 bubbles
For our 10th wedding anniversary, I booked the 2 room premium suite. I normally wouldn't book a room in its price range but being a special occasion I thought it would be worth the extra expense. Also, given the hotel is in the Hilton chain, I had an expectation of a higher standard that would make this occasion extra special. However, when I arrived at the front desk, I had an unfavorable first impression which did not change through the duration of my stay. The first thing that I noticed is that the plexiglass covid-19 shields at the front desk were grimy. Then, when approaching our suite, I couldn't help but notice how dirty the carpeted hallway was. The carpet wasn't in bad condition, it just need a good vacuuming and maybe a steam cleaning. The dust looked like it had accumulated over months and debris that was scattered on the carpet remained so during my stay. The building is in need of sprucing up. Doors and furniture have major scratches and scrapes and a fresh coat of paint would brighten up the common areas and rooms. Signs are posted all over about covid-19 protocol which is a good thing. However, waiters in the hotel's restaurant walked around with their noses unmasked. The restaurant layout is such that you can see in the kitchen. One chef was properly wearing his mask while the other literally wore it around her elbow. There are some positive things though. The suite, including the bathroom, towels, and sheets, was very clean and was very quiet. The staff were very pleasant. The hotel's location is close to other restaurants and the Eaton Centre, City Hall, and Queen's Park and having its own parking lot made it easy to ditch our car during our stay and not have to worry about it. Would I recommend staying there? Well, it all depends on your expectations.
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Date of stay: December 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 1 May 2022
Dear Valued Guest, Thank you for sharing your feedback, we have addressed all the necessary departments regarding all the issues you have mentioned. Our team is always looking to improve our guests' experience and your comments will assist us in doing so. Thank you for choosing the Doubletree by Hilton Toronto Downtown as your hotel of choice and our team looks forward to you staying with us again.
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MML wrote a review Feb 2020
2 contributions4 helpful votes
4.0 of 5 bubbles
I stay at this hotel often. Centrally located downtown with up to date rooms, working ac/heat, decent water pressure, etc. Staff is always extremely accommodating. There is connected self-parking, but it is TIGHT in there. Be careful when entering or exiting.
Thanks for the wonderful experience, as usual!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore30874979108, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 28 Feb 2020
Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future! Sincerely, Umesh Srivastava
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JamesSPCummins wrote a review Nov 2021
Halifax, Canada215 contributions123 helpful votes
5.0 of 5 bubbles
Temperature is always an issue with us in our room - and this place allows you to set it at will, not common! Big comfortable king bed and wide screen television good for late night watching after your night on the town. The location of this hotel is by Dundas Square, Kensington Market, King Street, Queen Street West, Front Street - all walking distance. Also right behind City Hall which holds big evens in their courtyard. Tip: don't use their exhorbitant parking, just drive half a block to said City Hall for $8 per day weekend parking. The bartenders are very friendly, and go out of their way to take care of you. Highly recommend!
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Date of stay: November 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 1 May 2022
Dear James, Thank you for your glowing review and recommendation! We are thrilled to hear you enjoyed your overall stay. Thank you for the compliments on our service and accommodations. We look forward to welcoming you back again!
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Bugsmom47 wrote a review Jan 2020
Regina, Canada7 contributions18 helpful votes
5.0 of 5 bubbles
Wow! After reading some reviews, I was a little concerned about my booking. After having stayed here, I wonder if some of the negative reviewers were at the same hotel as me?

The staff were amazing! So very very helpful...from a pre-trip phone call to address some concerns to the staff who checked us in to the awesome concierge Jing who went out of his way each time we asked him a question.

While the hotel shows some wear and tear, the rooms were very clean. There was no strong deodorizer smell like so many places have. It just smelt fresh and clean upon entering the room. The beds were very comfortable, good pillows and lovely duvets.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore30874979108, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 23 Jan 2020
Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future! Sincerely, Umesh Srivastava
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex I wrote a review Oct 2021
7 contributions
4.0 of 5 bubbles
Found the room clean and comfortable. Its greatest feature, however, is its central location downtown behind city hall. The contactless check in and check out worked well in these Covid times - and there was plenty of hand wash everywhere. If you’re staying there on a weekend, use the city hall underground parking close by - it’s much, much cheaper than the hotel’s parking.
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Date of stay: October 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 6 May 2022
Dear Alexi, Thank you for your positive review! We appreciate you sharing your feedback with us. We are happy you enjoyed your overall experience. We look forward to welcoming you back!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jeep_girl_00 wrote a review Sept 2020
St. John's, Canada599 contributions70 helpful votes
5.0 of 5 bubbles
Customer service is everything to me and the staff at this location exceeded my expectations. I’m currently in Newfoundland and my President is staying at this Hilton location for meetings which happened to be scheduled on his birthday. Earlier this week, I contacted management with a special request to post some signs on his door the morning of his big day and to send him a birthday fruit basket - they certainly delivered! Thank you, Matt and staff for being so helpful and accommodating! You Rock!!! It’s those kind of gestures that go a long way and yet another reason why I love the Hilton. Keep up the great work ❤️👌🏻
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Umesh Srivastava, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 11 Nov 2020
Dear jeep_girl_00 Thank you so much for the amazing review and we are so happy that our hotel fit all of your needs and that you enjoyed your stay with us. We certainly look very forward to welcoming you back as our guest in the future. Yours in hospitality
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LDMurray wrote a review Feb 2020
Ottawa, Canada27 contributions56 helpful votes
5.0 of 5 bubbles
I stayed at this hotel for 2 nights on business. The bed was comfortable and the room was nice.
I also was the organizer for a small group meeting in the San Francisco conference room. The hotel went above and beyond in terms of providing service and excellent catering food for our meeting. I had so many complements on the quality and variety of both healthy foods and treats. And one member who had a lot of allergies was very carefully catered for, with good tasty (gluten free, egg free, AND dairy free options).
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore30874979108, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 9 Feb 2020
Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future! Sincerely, Umesh Srivastava
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz O wrote a review Jan 2020
Watertown, Massachusetts83 contributions96 helpful votes
5.0 of 5 bubbles
I am in hotels about 3-4 nights a week all over the US and Canada for work and this is pretty much my favorite hotel. I always stay here when I'm in Toronto. It's an awesome location for good cheap food and walking to many things to do like shopping, parks, etc. But best of all is the staff. They really go above and beyond to make suggestions and help and just be friendly. The rooms are clean and it looks recently remodeled. The breakfast buffet is EXCELLENT. Unlike many Doubletree properties, there is no overpowering smell of perfume everywhere.
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore30874979108, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 23 Jan 2020
Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future! Sincerely, Umesh Srivastava
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janine B wrote a review Jan 2020
Cambridge, Canada83 contributions85 helpful votes
4.0 of 5 bubbles
Check in was easy and fast, front desk staff very nice, rooms was very clean and the temperature was comfortable, stayed on the 15th floor, has any elevators and they are fast. Parking $35 and underground,very small garage and you have in/out privileges
Went for the breakfast, WAY over priced. I paid $27 for 3 sausages,2 eggs, one piece of honey dew melon and one piece of cantaloupe and 2 toast. Room service would have been cheaper.
There is construction, but I wore earplugs
There is a Starbucks machine for coffee in the lobby $3, I would stay here again
Welcome cookie was delicious
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Explore30874979108, General Manager at DoubleTree by Hilton Hotel Toronto Downtown
Responded 23 Jan 2020
Thank you for taking the time to write such a detailed review of your recent stay at the DoubleTree by Hilton Toronto Downtown. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the DoubleTree a memorable one. Thank you so much for the praises you give to our entire staff here at the DoubleTree by Hilton Toronto Downtown. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to DoubleTree by Hilton Toronto Downtown in the near future! Sincerely, Umesh Srivastava
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Goldendee asked a question Mar 2024
10 contributions5 helpful votes
Hi is there a hair drye in the room or you have to request?
Answer from Alih
Vancouver, Canada20 contributions6 helpful votes
Yes, there was a hairdryer
Answer from Vicky L
2 contributions
I have not ever had breakfast with my room
Answer from David T
1 contribution2 helpful votes
Yes, these were open when I was there a couple of days ago but about only amenities that were available.
Answer from Maykush
Tel Aviv, Israel38 contributions47 helpful votes
Hi, I'm not sure but you can write to them and they will react and update you
c c wrote a tip 15 Apr
Rochester, New York33 contributions9 helpful votes
4.0 of 5 bubbles
"Don’t park in the garage unless you are an expert maneuvering in tight lanes handling both incoming and outgoing traffic."
Read full review
kunalskapadia wrote a tip Mar 2024
Mumbai, India71 contributions80 helpful votes
3.0 of 5 bubbles
"Be careful of the fine print, coz no one really cares."
Read full review
dreamabigdream wrote a tip Dec 2023
19 contributions9 helpful votes
5.0 of 5 bubbles
"Take the Pearson express train from the airport to downtown Union Station and the hotel is a short walk. Save yourself time and money."
Read full review
Tammy S wrote a tip Aug 2023
Greenwood, Indiana, United States64 contributions28 helpful votes
3.0 of 5 bubbles
"Pass on the Bistro/Bar! Make sure you bring your own toiletries as the big bottles affixed in the shower/bath were empty."
Read full review
Emerick06 wrote a tip Aug 2023
Toronto, Canada50 contributions39 helpful votes
3.0 of 5 bubbles
"The breakfast buffet at Hemispheres is $31 a person. Kinda pricey, but it was a good buffet"
Read full review
Not the right property for you?
There are more places to choose from in the Toronto area.
PRICE RANGE
$390 - $670 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropolitan hotel toronto
FORMERLY KNOWN AS
The Metropolitan Hotel
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
490
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL TORONTO DOWNTOWN - Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Toronto Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Toronto Downtown?
Nearby attractions include Nathan Phillips Square (0.3 km), Old City Hall (0.5 km), and Toronto City Hall (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Toronto Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Toronto Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Toronto Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Toronto Downtown?
Conveniently located restaurants include Adega, Donatello Restaurant, and JOEY Eaton Centre.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Toronto Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Toronto Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Hindi, and Thai.
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