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DoubleTree by Hilton Hotel Toronto Downtown

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108 Chestnut Street, Toronto, Ontario M5G 1R3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$238
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Room & Suite (574)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Toronto Downtown
Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Children's television networks
Car park
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 9 more
Hotel links
Special Offer:Price Match Guarantee
2770Reviews65Q+A100Room tips
Traveller rating
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Popular mentions
Alex I wrote a review Yesterday
7 contributions
Found the room clean and comfortable. Its greatest feature, however, is its central location downtown behind city hall. The contactless check in and check out worked well in these Covid times - and there was plenty of hand wash everywhere. If you’re staying there on a weekend, use the city hall underground parking close by - it’s much, much cheaper than the hotel’s parking.
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Date of stay: October 2021
Location
Service
Sleep Quality
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Jem wrote a review Aug 2021
Winnipeg, Canada22 contributions36 helpful votes
Hotel's Favourite
My fiancé and I stayed at this hotel for a few days as part of a spontaneous trip to Toronto. Since we did not have a car, we pretty much had to walk everywhere. The hotel was SO central to everything and we were able to sight-see on foot. The room itself was amazing! We’ve never stayed at a Hilton hotel before, but we will definitely be back. The room was pristine. I am a former housekeeper of four years, so I know what is clean and what is not. The view was okay from our high-floor room - it was just other buildings and lots of construction. Fun times in Toronto! Cant wait to be back :-)
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Patrick R wrote a review 12 Oct
London, Canada3 contributions3 helpful votes
Terrible expensive breakfast… slow service of old fruit brought to you in plastic containers. At the “motel 8” level for $20. Restaurant has no bar and closes early. Many of the doors don’t close properly due to poor environmental conditions - damp swelling mold producing smell. It’s as if they gave up during COVID.
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Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
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David T wrote a review 9 Oct
1 contribution1 helpful vote
Almost choked when I saw that hotel claims to be offering all amenities as usual. On positive side, staff were pleasant and did their best. But no room clean up, no lounge or restaurant other than overpriced breakfast, no laundry service, had to ask for clean towels etc… I could go on. Understand that these are difficult times but hotel should be more upfront about this…..we had to find out ourselves.
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Date of stay: October 2021
Value
Service
1 Helpful vote
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Z7081XImarcor wrote a review 8 Oct
Tepic14 contributions15 helpful votes
I am OK with the Covid measures but I would expect from the Hotel to pick up the garbage or change the towels for clean ones from time to time, and I stayed for a week. Also, It was impossible to have breakfast at the restaurant because the staff was never ready to let us in
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Review collected in partnership with DoubleTree by Hilton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$133 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropolitan hotel toronto
FORMERLY KNOWN AS
The Metropolitan Hotel
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
490
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Frequently Asked Questions about DoubleTree by Hilton Hotel Toronto Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Toronto Downtown?
Nearby attractions include Four Seasons Centre for the Performing Arts (0.4 km), The Toronto Magic Company (0.3 km), and Nathan Phillips Square (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Toronto Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Toronto Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Toronto Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Toronto Downtown?
Conveniently located restaurants include Adega, JOEY Eaton Centre, and Donatello Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Toronto Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Toronto Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Toronto Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Hindi, and Thai.