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145 Richmond Street West, Toronto, Ontario M5H 2L2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
US$251
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Free cancellation until 07/11/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1130)
Room & Suite (569)
Dining (77)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Toronto
Updated 20/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 141 hotels in Toronto
Location
Cleanliness
Service
Value

Hilton Toronto is an excellent choice for travellers visiting Toronto, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Hilton Toronto offers guests free internet access.

The hotel features a concierge and room service. Plus, Hilton Toronto offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

For those interested in checking out popular landmarks while visiting Toronto, Hilton Toronto is located a short distance from The Air Canada Centre (0.6 mi) and Rogers Centre (0.6 mi).

During your visit, be sure to check out one of Toronto's popular tempura restaurants such as Miku, Kinka Izakaya Original, and Benihana, all a short distance from Hilton Toronto.

Should time allow, CN Tower, St. Lawrence Market, and Graffiti Alley are some popular attractions that are within walking distance.

Enjoy your stay in Toronto!

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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand films
Hair dryer
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
337Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
3906Reviews59Q+A100Room tips
Traveller rating
  • 1,460
  • 1,450
  • 631
  • 232
  • 133
Time of year
Traveller type
Language
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  • English
Popular mentions
michaelfisher1610 wrote a review 3 Oct
1 contribution1 helpful vote
I never write reviews but I was so impressed with the amazing experience I had to inform everyone of how amazing the service was Of this hotel!! I was so impressed on the level of customer care the staff have showed me Eira,Susana and Laurie are amazing staff and you would be lucky to have an experience with them!!! Thanks so much for everything I will be returning no doubt:)
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Andy Loges, General Manager at Hilton Toronto
Responded 2 weeks ago
Dear Trip Advisor Member ... Thank you for your review! It means the world to our team to receive such positive feedback. Thank you for taking the time to share your experience. We hope to welcome you back soon. Andy Loges, General Manager
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faizank174 wrote a review Jun 2021
Toronto, Canada3 contributions6 helpful votes
Hotel's Favourite
Susana at the front desk was kind and knowledgeable about the area. The room was breathtaking with views of the CN Tower and the Shang-ri La and Delta Toronto as well as the lake. Fit and furnishings reminded me of a boutique hotel in Knightsbridge I stayed at just weeks ago. 2 nights was not enough. I have another business meeting as well as an appointment at Mt. Sinai Hospital in Toronto in the future and I am not going anywhere else :)
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Date of stay: June 2021Trip type: Travelled with family
2 Helpful votes
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Response from Andy Loges, General Manager at Hilton Toronto
Responded 14 Jul 2021
Dear Trip Advisor Member.... Thank you for your wonderful review. We hope to see you again soon!! Andy Loges, General Manager
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Anthony G wrote a review Sep 2021
18 contributions24 helpful votes
This Hilton property is in a great location in Toronto. However, our stay was average honestly and I felt this property was a bit dated and in need of an update. The breakfast provided was subpar, and even the warm breakfast (not included) was average and definitely not worth the money out of pocket. Didn't receive many of the common Gold benefits I have received at other Hilton properties, like a free upgrade, bottled water, etc. The walls were quite thin, the water pressure in the shower lacking, no hot tubs, etc. One would think that at its premier property in Toronto, Hilton would make an effort to make this property stand out.
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Date of stay: September 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from Andy Loges, General Manager at Hilton Toronto
Responded 2 weeks ago
Dear Trip Advisor Member, Oh my! I am so sorry to hear your stay was not up to our usual Hilton standards. As a valued Gold member you deserve better and we would like the opportunity to make it right. Please contact me directly at TORHI_duty_managers@hilton.com so we can make it right. Sincerely, Rayol Harding
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mystique9999 wrote a review Sep 2021
Dubai54 contributions26 helpful votes
This is in a very good downtown location but the rooms and bathrooms have started showing their age. Plus parking is very expensive and service levels can be improved. The only good things are the nice business center in the plush lobby and the Starbucks on the ground floor.
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: Choose rooms with a view of CN Tower. I can't remember if they're odd numbered or even...
See more room tips
1 Helpful vote
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Response from Andy Loges, General Manager at Hilton Toronto
Responded 2 weeks ago
Dear Trip Advisor Member, Thank you for taking the time to share your experience about your recent stay at Hilton Toronto. I am sorry we did not achieve that 10 out of 10 stay we strive so hard for every day. I am happy to share with you that we are moving forward with renovations to 374 guestrooms in 2022. Although this initiative was delayed due to the health crisis, we are actively working to get our product updated to exceed your expectations. We hope that you will stay with us in the future to enjoy our newly renovated guestrooms and suites. Best regards, Tin Nguyen.
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azrene wrote a review Sep 2021
Chandler, Arizona10 contributions10 helpful votes
We arrived late and were quickly checked in. I thought the desk agent said he was going to send me an email/text with all the hotel info we needed. That never came. Couldn’t figure out how to get housekeeping to come, as it wasn’t automatic with COVID precautions. The phones didn’t connect to the front desk or any departments. The room was comfortable and spacious-we upgraded to a junior suite. Bed was comfortable. We dined at the restaurant for lunch. Food was pretty good, but service was lacking. Our server never returned to see how the meal was or if we needed anything (I would have liked salt and pepper) I tried to get his attention a couple of times, but he never even looked our way. Hotel is very conveniently located in the heart of downtown.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Andy Loges, General Manager at Hilton Toronto
Responded 3 weeks ago
Dear Trip Advisor Member, Thank you for taking the time to write a review about your recent stay. It looks like our team didn’t quite deliver on the 10 out of 10 experience we strive so hard for each stay. Part of our arrival process is to send you information via text message to better assist you during your stay and this includes Housekeeping requests. We clearly dropped the ball and we are sorry. While your feedback will be shared with our operations department to improve the communication and overall service level of Reception and Restaurant, we are also pleased to hear that you found our guestroom to be comfortable and spacious and location to be convenient. We hope to have another opportunity to exceed your expectations. Should your future travels bring you back to Toronto, please reach out to me at Info_Toronto@Hilton.com so I can personally “make it right” and assist with your reservation.
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PRICE RANGE
US$134 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton toronto hotel toronto, hilton hotel toronto, toronto hilton hotel
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
600
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Frequently Asked Questions about Hilton Toronto
Which popular attractions are close to Hilton Toronto?
Nearby attractions include Come From Away (0.3 km), Royal Alexandra Theatre (0.3 km), and Toronto Symphony Orchestra (0.3 km).
What are some of the property amenities at Hilton Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Toronto?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Hilton Toronto?
Conveniently located restaurants include Pai Northern Thai Kitchen, Michael's on Simcoe, and Byblos.
Are there opportunities to exercise at Hilton Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Toronto located near the city centre?
Yes, it is 0.7 km away from the centre of Toronto.
Are any cleaning services offered at Hilton Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Toronto?
Many travellers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.6 km), Spadina Museum (3.7 km), and Casa Loma (3.7 km).