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The Westin Harbour Castle, Toronto

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1 Harbour Square, Toronto, Ontario M5J 1A6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$225
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Harbour Castle, Toronto
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and amenities. Located in the revived waterfront area, our hotel offers direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena the CN Tower, high end shopping and delicious restaurants. Enjoy being near subway stations and bus stops for easy travel around downtown Toronto. Unwind in our hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own waterfront adventure at The Westin Harbour Castle, Toronto.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Bowling offsite
Kids club
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Evening entertainment
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, French
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
51Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
5364Reviews55Q+A100Room tips
Traveller rating
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Popular mentions
justine wrote a review Yesterday
Vancouver, Canada1 contribution
For a Westin, I was really surprised at the lack of service and how run down the hotel was. The rooms smelled musty and the carpets could use some cleaning. The pillows were extremely old and lumpy. The bed side tables were dusty and dirty. We stayed 3 nights and because of covid they don’t clean or restock the rooms (understandable). However, the garbages were overflowing and they gave you no bags to bag your garbage up. Ended up putting some in a bag we found outside the room, where it sat for almost the whole day before someone got rid of it. We attempted to use the hotel room phone multiple times to call the front desk, no answer. Had to use my personal phone to call long distance down to front desk and request new towels and coffee. An hour later and it never came. I call back and the supplies come 30 min later. And they brought decaf coffee. The coffee maker is some old, dirty sunbeam machine. And to top it all off, I received a bill and multiple credit card charges for daily parking even though we didn’t have a car or use it. Finding their email online is next to impossible so now I’ll have to call and have the charges reversed. I would spend a bit extra to stay somewhere cleaner and with better service. Really not impressed with this Westin.
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Date of stay: October 2021Trip type: Travelled with friends
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CoachKel wrote a review 16 Oct
Barrie14 contributions13 helpful votes
We stayed here for one night after going to the baseball game at the Rogers center. Location is great and the room was beautiful. I had a corner room piecing out to water which was spectacular! The service in the hotel is excellent and check in was Quick and easy with the help of Bin Sadoon. The breakfast buffet is excellent! We can’t wait to go back!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded 2 days ago
Dear Kelly, Thank you for choosing The Westin Harbour Castle, Toronto while you were here for a baseball game. We are thrilled to know our prime location was ideal for your travel needs and that you were impressed with your well-appointed room as well as the service you received from our associates. We will be sure to share your compliments with Bin Sadoon and the rest of our team. We appreciate your business and look forward to seeing you again soon. Be Well, Harmeet Chugh Hotel Manager
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Rick P wrote a review 13 Oct
6 contributions6 helpful votes
Went up for my birthday and spent 2 nights in this hotel. It was undergoing some construction in the parking/entrance area but the Valets had it under control. Very helpful getting us parked and into the lobby. On checking in we were a bit early and the room wasn’t ready, we expected that and checked our luggage. The front desk clerk, Gerry, was more than helpful. When our room was t ready he asked if we wanted to change to another room, but we declined. He then called housekeeping and told them to put priority on our room. Upon finding out we were there for a birthday celebration he gave us a free breakfast in the Mizzen restaurant. With my ID in front of him to check in he could see it was true. Once in the room we found no hand towels, just facecloths and bath towels. But one phone call and we had some on our doorstep very quickly. The two nights we spent there were nice. The lobby was very spacious and elegant, the elevators were quick and rooms are very nice. We were very happy with our stay and would go back again.
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Date of stay: October 2021
Rooms
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1 Helpful vote
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Jacob wrote a review 11 Oct
1 contribution2 helpful votes
I stayed at the Westin for 18 days in Sept/Oct and I had a really nice stay. The facilities in the hotel are very good and I was able to eat breakfast in the hotel and have dinner as well on some days! Not only that but the health center was really nice too. I only used the treadmills once, but did use the weight room 4 or 5 times. I didnt use the pool though as due to covid you have to book that in advance and I didnt feel like doing that. The staff were incredibly helpful. Big thanks to CATHERINE who often showed me to my seat at breakfast. She helped point to me to places of interest around the city and gave me a map to help get around which was really helpful. All the staff at breakfast were so kind and helpful and I'm very grateful for that. I didnt have any issues while staying here. The only slight problem was that my room key wouldn't unlock the door to the gym for some reason, but I went to front desk and spoke to a man who immediately gave me a replacement card that worked perfectly after that! Would stay again!
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Date of stay: October 2021Trip type: Travelled solo
1 Helpful vote
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LitoOtil wrote a review 10 Oct
Niagara Falls, Canada14 contributions27 helpful votes
I would like to address my comment to MISCHELLE a Front Desk Agent at The Westin Harbour Castle for her service excellency. Due to my long day drive from Ottawa and spent a day in Canada’s Wonderland, from traffic to the check in counter and it was so really hectic in the lobby because it is Thanksgiving Weekend. When Mischelle checked us in, she even showed her connections with her possitivity smiles and noticing that I was feeling so exhausted due to my long day experienced. There are some people who deserve to be thanked for their work. But when Mischelle handled the busy situations you are most definitely deserve to be appreciated. You let us feel welcome and worry free. I felt home away from home by engaging and sharing your knowlodge about the hotel facilities and other safety protocols for your guests due to covid-19. Your service to your clients are the reason why people are still coming back. Thank you MISCHELLE and The Westin Harbour Castle-Toronto’s asset for your professionalism. My personal impression for this stay was i feel much better when I leave than my arrival.
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$157 - US$326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin harbour castle hotel toronto, westin hotel toronto, westin toronto, the westin harbour castle, westin harbor castle hotel toronto, toronto westin, westin harbour castle toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Waterfront Communities-The Island / Harbourfront / Old Toronto
NUMBER OF ROOMS
977
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Frequently Asked Questions about The Westin Harbour Castle, Toronto
Which popular attractions are close to The Westin Harbour Castle, Toronto?
Nearby attractions include Lake Ontario (0.4 km), Scotiabank Arena (0.4 km), and Immersive Van Gogh Exhibit (0.2 km).
What are some of the property amenities at The Westin Harbour Castle, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Harbour Castle, Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Harbour Castle, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Harbour Castle, Toronto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin Harbour Castle, Toronto?
Conveniently located restaurants include Miku, BeaverTails, and Harbour 60 Toronto.
Are there opportunities to exercise at The Westin Harbour Castle, Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Westin Harbour Castle, Toronto located near the city centre?
Yes, it is 0.9 km away from the centre of Toronto.
Are any cleaning services offered at The Westin Harbour Castle, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Harbour Castle, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Harbour Castle, Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.