Homewood Suites By Hilton Toronto Oakville
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About
The award-winning Homewood Suites by Hilton Toronto Oakville has perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Relax, recharge and get ready for the day ahead in one of our spacious guest suites. Our guest suites offer separate living and sleeping areas and fully equipped kitchens including refrigerator, dishwasher, two-burner cooktop, microwave, coffee maker, cooking utensils and dinnerware. Other special suite amenities include two telephone lines, voicemail, data ports, complimentary wireless high-speed Internet (premium internet at an additional charge) and a large, well-lit desk and ergonomic chair.
Start your day with a complimentary hot buffet breakfast in our Lodge and join us during our Wednesday evening social, 5:00 pm - 6:30 pm. Take advantage of our indoor heated pool, fitness room, courtyard, sports court, and BBQ area.
Location
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I have to say the customer service at Homewood Oakville is above par.
Jacqueline at the front desk was very friendly and helpful. She also gave the kids colouring books and crayons, which kept them busy for hours.
I also have to say that Jacqueline working in the kitchen deserves a special mention. During breakfast she was always checking on the food to make sure all dishes were full, helped guests find things and she did this always with a smile. I had a chance to talk with her and thank her for the great service and her cheerfulness. It’s obvious that she loves her job and loves taking care of people. Thank you Jacqueline for all that you do for your guests!
We are definitely staying at Homewood Oakville next time we are in the area!
Thank you Homewood Oakville team for your hospitality!
It used to be one of my favourites but sadly now it seems they have let go of their standards...
Starting off with check in, I knew this was going to be a sub par stay.
The front desk attendant was inattentive.
We purposely booked the hotel because we liked the pool and the week during our booking they decided to close it down for maintenance.
Our decision to book was based on the pool.
The room was fine and clean, but they forgot to put the extra blankets and pillows in the closest that we had requested. One of our guests had to go without a pillow, which is never a good time.
Breakfast the next morning was so unappealing it would not have been suitable as scraps for a dog. I cannot describe how desiccated and disgusting the potatoes were. The eggs were spongy muffins.
Attention Health inspectors!
On the morning of check out, the cleaning staff repeatedly knocked on our door prior to the 11am check out and asked if she could clean the room. When she knocked she actually asked us to leave so should could clean, prior to check out.
Left that place with a sour taste in our mouths. Where are the standards? Where is the customer service?
The exercise facilities are adequate and the facility is clean and well kept.
I enjoy the complimentary breakfast and the evening social.
"Plenty of parking available and loads of choice of restaurants and bars only 2 minute's walk away."Read full review
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